Premium Car Buying Service Reviews 

Very professional and courteous. Would use company again.

Professional company, Jason was good to deal with

Jason and Paul were very professional and the transaction was very smooth and straightforward. Would definitely return again. Thanks

Abs and Johnny, are very professional and made the experience of selling my car very enjoyable, couldn’t recommend them enough

Wayne came to collect the car. Guy was spot on and no messing. Company is good to deal with.

Reuben and Paul made the process extremely easy and fast. Would definitely use again if and when I sell another car.

Wayne and Paul arrived to value my car. They were professional, friendly and respectful and offered a fair price after thorough inspection. Wayne was also helpful with other unfamiliar aspects of the paperwork.

Abs & Liam came to pick up the car, very good and good communicators commenting on every step.

Slightly disappointed the price paid wasn't the price quoted, especially as main reason related to a recall which is on the cost of the manufacturer. But the service was excellent from the team.

⚠️ PLEASE STAY AWAY - VERY MISLEADING EXPERIENCE

If you’re planning to sell your car, keep this company as your 5th option and try the other 4 first.

At first, they appear very professional and genuine. They review your photos and give you a very good valuation. They even claim they don’t offer inflated prices just to reduce them later.

But on the day of transfer, the story changes.

Despite valuing my car just one day earlier, they suddenly claimed the market price had dropped by around £1,000 - without even physically inspecting the car or anything changing with the vehicle.

By then, you may have already cancelled your insurance, parking permit etc and made arrangements for collection, putting you under pressure to accept their reduced offer.

This felt extremely misleading and unfair.

My strong advice: DO NOT rely on their initial valuation. Try every other option first and think very carefully before dealing with them.

I’m sharing my experience so others don’t fall into the same trap!!!

Wayne and Ian were excellent and professional throughout the entire process.

Ash and Paul came over to assess my vehicle and I found them totally professional, courteous and respectful. Ash dealt with all elements that are necessary given the situation and made the sale a thoroughly enjoyable experience. I strongly recommend Premium Car Buying Service as they exceeded my expectations by a long way!

Great experience with the car buying team (Jason and Alan). They came out to inspect my car and carried out a very detailed and professional inspection. The whole process was smooth, transparent, and well explained from start to finish. The inspector was friendly, knowledgeable, and respectful, which made the experience stress-free. Excellent customer service overall, and I would definitely recommend them to anyone looking to sell their car.

Arrived on time, Alan and Jason inspected the car. Very friendly and easy to deal with.

Alan & Jason were a pleasure to deal with. Unfortunately I felt slightly misled by the company who, despite me sending numerous photos, had not made them aware of the photos resulting in an embarrassing set of renegotiations.

Alan and Reuben where very polite and considerate for my age the deal went through very quickly would recommend

Wayne and Ian arrived on time to view our car.
They we very friendly, professional and customer focused with excellent communication and clarification skills.
They thoroughly inspected the car and Wayne took it on a test drive with myself.
They offered a good price too.
Overall a very good experience and recommended.
Thanks

Ruben and Alan were fantastic! They were exceptionally friendly, thorough with the car inspection, and made the whole transaction completely seamless. Highly recommend.

Good process, professional service from Jason and Paul

Ian and reuben were great got there at the end recommended highly !

Alan and Jason were incredibly helpful and friendly. They walked us through everything. Couldn’t recommend them more.