Premium Club Reviews 

41
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I really enjoy Apollo premium club, I have less buffering now. I can watch my favorite shows without the adds… that alone is a BIG plus!!! I have recommended to all my friends. Thank you! I always... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience when having an issue have been resolved with a detailed solution step by step. They are always willing to help until it's fixed. I would highly recommend. They are customer service dri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Premium club has been goto app for over 5 years. It has consistently provided great service. Help has always been patient while walking me through steps needed to improve service. Because the app is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Customer service support is amazing, patient and kind. Sophie is amazing, I do run into buffering issues but there is always support ready to help.

Bedrijf heeft geantwoord


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

41 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(41)

41 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent app with great customer…

Excellent app with great customer service. App is always looking to improve and make things better and faster....much appreciated.

12 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Thanks for sharing your experience, Ken! We are committed to delivering top-tier customer service while continually refining our platform's speed and performance. We truly value your support and look forward to keeping you entertained!

Beoordeeld met 4 van de 5 sterren

Great service

We had some difficulties setting up n our new tv. I talked to Steve on the chat and within a short amount of time, we were up and running.

12 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Thanks for sharing your experience, Tina! Providing fast, effective support during new device setups is always our top goal. We'll make sure Steve gets recognized for his excellent help. Enjoy watching on your new TV!

Beoordeeld met 5 van de 5 sterren

Tech support easy to work and resolve…

Tech support easy to work and resolve any issues. Quick rrsponse and great product

12 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Hi Kevin, thanks for the great review! We're super happy to hear our tech team got things resolved quickly and that you're loving the product. Keeping support fast and smooth is what we're all about—happy streaming!

Beoordeeld met 5 van de 5 sterren

Fix my issue

They always do a wonderful job at correcting any issues i have.

10 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Thanks for sharing your experience, Keysta! Delivering prompt, reliable solutions whenever you need assistance is always our top priority. We truly appreciate your continued support and look forward to keeping you entertained!

Beoordeeld met 5 van de 5 sterren

I'm happy with my experience with my…

I'm happy with my experience with my Premium Club. Great service and customer service in helping me renew my subscription.

10 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Appreciate the awesome feedback, Milton! Delivering smooth renewals and dependable service is what we strive for every day. Thanks for taking the time to share your review and for staying with us!

Beoordeeld met 5 van de 5 sterren

Grrat customer service

The customer service great, very knowledgeable and quick responses. Alot of channel options.

4 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Thanks for sharing your experience, Junior! Delivering knowledgeable, fast customer care alongside a vast selection of content is always our top priority. We truly appreciate your support and look forward to keeping you entertained!

Beoordeeld met 5 van de 5 sterren

A plus service!!!

I thought Apollo was good, until all the problems I was having. Now that Premium Club is here!!!! What a difference I love it!!!! Keep up the good work!

8 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Appreciate the awesome feedback, Kenneth! Upgrading your experience and making sure you have a seamless, secure place to watch your favorite shows means the world to us. Thank you for making the switch and staying with us!

Beoordeeld met 5 van de 5 sterren

Great customer service with renewing my…

Great customer service with renewing my subscription. Very patient and helpful. Thanks for keeping the price affordable.

7 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Thanks for sharing your experience, Montrell! Delivering patient, high-quality customer care at an unbeatable value is always our main objective. We truly appreciate your continued support and look forward to keeping you entertained!

Beoordeeld met 5 van de 5 sterren

Morgan was very helpful

Morgan was very helpful with all the questions I had and waited til everything was working properly. Also helped with a tv series that doesn't have subs and said he will pass it on to the tech support.
5 stars

5 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Thanks for sharing your experience, Karina! Delivering thorough support and ensuring your setup works seamlessly is always our top goal. We'll make sure Morgan is recognized for his thorough help and that tech support receives your subtitle report. Enjoy your shows!

Beoordeeld met 5 van de 5 sterren

Great customer service Luca walked me…

Great customer service Luca walked me through the renewal process and made it a lot easier than in the past. Also provided instructions.

3 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Appreciate the awesome feedback, Eddie! Upgrading our renewal process and keeping instructions clear is something we've worked hard on, so it's fantastic to know Luca took such good care of you. Thanks for staying with us!

Beoordeeld met 5 van de 5 sterren

Steve was awesome

Steve was awesome. He walked me through every step and knew the process inside and out! Thanks Steve

3 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Thanks for sharing your experience, Drew! Providing thorough, knowledgeable support is always our top priority, and we'll make sure Steve gets recognized for his excellent service. We truly appreciate your feedback and look forward to keeping you entertained!

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, clear and timely communication. Knowledgeable on the "problem solving" issue.

3 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Appreciate the awesome feedback, Steve! Knowing our team gave you clear, knowledgeable help to solve your issue totally makes our day. Thank you for taking the time to share your experience and for being with us!

Beoordeeld met 5 van de 5 sterren

Premium Club is THE VERY BEST APP for…

Premium Club is THE VERY BEST APP for live tv, sports, movies and tv shows. The customer service chat is amazing. They quickly solve all issues. Thanks Premium Club. btw Steve was my rep.👍🏿

3 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Thanks for the incredible feedback, Raeem! Delivering top-tier content alongside quick, effective customer support is always our top priority. We'll make sure Steve gets recognized for his excellent service. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Super easy to setup

Super easy to setup. Customer chat is quick and easy to use. Always very Helpful. Service is outstanding with very little to no issues.

1 september 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Thanks for sharing your experience, Andrew! We take huge pride in providing hassle-free setup alongside fast, dependable support. We're grateful for your feedback and look forward to keeping you entertained!

Beoordeeld met 5 van de 5 sterren

Love the premium app

Love the premium app. They have great customer service. They take care of you if there is a problem with a show or movie. It’s been the best streaming service for live tv and movies I’ve used. Thanks guys.

31 augustus 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Hi Ian, thanks for the awesome review! Hearing that we're the best streaming service you've used totally makes our day. Our team works hard to keep support quick whenever a issue pops up, so we're thrilled you're having such a great experience. Happy streaming!

Beoordeeld met 5 van de 5 sterren

I needed assistance with renewing my…

I needed assistance with renewing my subscriptions and they were very helpful in this process.

31 augustus 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Appreciate the awesome feedback, Michelle! We always aim to make account updates as smooth as possible, so it's great to know our team took good care of you. Thanks for staying with us!

Beoordeeld met 4 van de 5 sterren

Good service

Offers a wide variety but I’ve ran into some issues or shows or channels not working, freezing.

31 augustus 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Appreciate the feedback, Marcus! Having channels freeze on you is definitely frustrating. Drop our live chat or support team a line so we can check your connection setup and get those channels fixed up for you. Thanks for streaming with us!

Beoordeeld met 5 van de 5 sterren

This platform is the best TV service…

This platform is the best TV service out there! Reliable and excellent customer support.

30 augustus 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Appreciate the fantastic shout-out, Kelly! Reliability and stellar customer care are two things we take huge pride in at Premium Club, so knowing you're having such a great experience is awesome to hear. Thank you for taking the time to share your feedback and for choosing us!

Beoordeeld met 5 van de 5 sterren

Premium Club has been the best tv…

Premium Club has been the best tv provider we’ve ever used. Not only are the channel choices top notch but the agents I’ve chatted with for any issues have also been top notch. Always professional, knowledgeable and helpful. I highly recommend Premium Club, great tv provider and great service!

29 augustus 2026
Review zonder uitnodiging
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Antwoord van Premium Club

Appreciate the amazing shout-out, Lynn! Hearing that both our selection of channels and our live chat agents have delivered a top-notch experience totally makes our day. Our team works hard to stay quick, professional, and helpful whenever you need a hand. Thank you so much for being a valued part of Premium Club and for recommending us!

Beoordeeld met 5 van de 5 sterren

Super happy with the service and the…

Super happy with the service and the options! You also can't beat the price!

Only area of opportunity is making it easier to use a web browser on a computer to view content.

28 augustus 2026
Review zonder uitnodiging
Logo Premium Club

Antwoord van Premium Club

Thanks for the stellar feedback, Scott! We take huge pride in delivering unbeatable value and endless options to our community. We also hear you loud and clear on making computer and web browser streaming even smoother, and we'll share this directly with our technical team to help refine future updates. We appreciate your support and look forward to keeping you entertained!

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