Presidential Estates Reviews 

168
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

From the very first meeting, Alex David has been clear, honest, supportive, friendly and professional. He has not only sold our property within 2 weeks, but also helped our negotiations for the purcha... Toon meer

Beoordeeld met 5 van de 5 sterren

We put our house on the market June 2025 with 2 Loughton estate agents. In 6 months we had very few viewings and no genuine feedback from these agents, spent most of the time chasing them for informat... Toon meer

Beoordeeld met 5 van de 5 sterren

I had such an amazing experience with Presidential. Mine was a complex situation with the move but I had so much support from Matthew. He worked so hard to ensure the sale of my house and purchase... Toon meer

Beoordeeld met 5 van de 5 sterren

We would recommend anyone to use Presidential estate agent. We have been dealing with Alex David who has been really helpful and keeping us in touch all the time. Our property has not been on the mark... Toon meer

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

With over 55 years of experience between them, they really do have a real love and a passion for what they do – and it shows too! They firmly believe that the selling, buying, letting or renting of a property shouldn’t be a chore. Working tirelessly for each and every single one of their clients is absolutely key and they are determined to achieve the very best end result for every client they come in touch with. As proud owners of property as well as landlords too, they fully appreciate and understand the difficulties that are faced every day in any property transaction. Their aim at Presidential Estates is to ensure a smooth journey from start to finish with a bespoke approach to offering a first class service.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

168 reviews

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4,9

Alle reviews

(168)

49 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Positive experience

Jack was fantastic throughout the viewing. He was friendly, knowledgeable, and took the time to answer all of our questions without any pressure. He explained everything clearly, was very approachable, and made the whole experience smooth and stress-free. A great agent to deal with - Highly recommended.

30 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service and Great Communication

Aran is an excellent real estate agent who is always client-oriented and attentive to details. He takes the time to understand clients’ needs and consistently provides clear, honest guidance throughout the process. His professionalism, reliability, and friendly approach make working with him easy and stress-free. I would highly recommend Aran to anyone looking for a dedicated and trustworthy property agent.

24 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional service by Aran Patel.

I honestly cannot thank Aran Patel enough for everything he did for me during the sale of my home and the purchase of my new one. From start to finish, Aran went so far above and beyond that it genuinely left a lasting impression on me. He didn’t just sell my house — he supported me through every step of the entire process, recommending reliable solicitors, surveyors and moving companies, and always making sure I felt guided and reassured.

What truly touched me was Aran’s dedication. His dedication was exceptional – he was still working tirelessly, chasing solicitors, liaising with other agents and checking in on progress and making sure nothing fell behind, even while he was officially off work recovering from a major eye operation. That level of commitment is rare and speaks volumes about his professionalism and care for his clients.

On top of that, he worked incredibly hard to negotiate on my behalf and successfully saved me money off my purchase price — something I will always be grateful for. Nothing was ever too much trouble, and his support made what could have been a very stressful process feel manageable.

Aran genuinely cared about helping me, not just as a client but as a person, and that made what could have been an overwhelming and emotional experience feel manageable and supported. I couldn’t have asked for better service, and I honestly don’t think I could have done this without him. I would recommend Aran without hesitation to anyone looking for an estate agent who truly goes the extra mile.

19 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Aran was excellent throughout the whole process. He communicated clearly, kept us regularly updated, and was proactive in chasing all parties to help get the sale through quickly. He was always available to answer questions and made the process much less stressful. Highly recommended.

17 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Oksana Poliuk Made Our First-Time Buying Experience So Positive

After several unpleasant experiences with other estate agents in the past, working with Oksana Poliuk from Presidential Estates was a breath of fresh air. She is honest, transparent, and genuinely respectful—qualities that can be hard to find in this industry.

Oksana is highly professional and makes sure everything is properly taken care of, keeping communication clear and consistent throughout. As first-time buyers, we felt supported and well-informed at every stage, which made the entire process far more pleasant than we ever expected.

A true pleasure to work with and someone we would absolutely trust and recommend.

17 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

MY MOVING EXPERIENCE

This was an easy score to give , Aran showed his true colours, when the tough got going and believe me it did he certainly got going. When people were losing faith including me he pulled EVERYONE together, he is a credit to the industry but more importantly he is to your company, thank Aron your a friend for life.

16 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service from Aran Patel

Excellent Service from Aran Patel – Presidential estates

I had a fantastic experience with President States Agent, thanks to Aran Patel. From start to finish, he made everything go smoothly and completely stress-free. Aran handled everything for me exactly the way I wanted, always being professional, efficient, and reliable. His communication was clear, and he went above and beyond to provide outstanding service. I couldn’t be happier with the support I received and would highly recommend Aran Patel to anyone looking for a trustworthy and dedicated state agent.

16 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

Aran was my estate and he was absolutely great with the sale of my house and the purchase of my new property. He is focused and responsive and gets the job done regardless of any issues.

Because of Aran we were able to sale and complete in 3 months. We’re very grateful for all his help.

Definitely would recommend Presidential Estates.

16 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Above and beyond from start to finish

I honestly cannot overstate what a difference it makes having a good estate agent and Matthew at Presidential Estates was exactly that.

Ours was a long, stressful chain with five solicitors involved, and at several points it felt like the whole transaction could easily have fallen apart. To make matters worse, the bottleneck in the chain sat with a well-known high-street agent who were, frankly, completely ineffective. Calls not returned, no urgency, no ownership and no sense that anyone was actually driving things forward.

If it hadn’t been for Matthew, I genuinely don’t think this sale would have completed.

Matthew was relentless (in the best possible way): constantly chasing up and down the chain, speaking to all parties, pushing solicitors, keeping pressure on where it mattered, and keeping us informed throughout. He took ownership of the process in a way that very few agents do and acted as the glue holding everything together when others simply weren’t pulling their weight.

Professional, proactive, and genuinely invested in getting the deal over the line. Matthew went well beyond what you’d expect from an estate agent. I would not hesitate to recommend Matthew and Presidential Estates to anyone who wants an agent who actually adds value, especially in a complicated chain.

12 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

professional

Oksana Poliuk assisted us with the sale of a new-build project in Enfield, and we were very happy with how professionally she handled the entire process

11 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Matt was fantastic as the agent selling…

Matt was fantastic as the agent selling my home and liaising with the new agent for my purchase. Professional, knowledgeable always keeping me up to date and regular viewings until sale fabulous service 100% ! Would also like to acknowledge Vesa in the office booking in appointments and giving feedback . Thank you all for a successful sale and move !!

18 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

We used Presidential Estate Agents for selling and buying our properties

Very disappointing experience selling our property. At the start, everything seemed fine, but the process quickly fell apart. The agent, Aran Patel, did not deliver on what was promised, and we were left without payment for our furniture. On top of that, the final fees were higher than what was originally agreed.

What made it worse was that neither Aran nor the solicitor took responsibility for the issues when things went wrong. Communication was poor and we felt completely let down. Selling a property is stressful enough, and this experience only made it worse. Based on our experience, we cannot recommend this agent.

25 juli 2025
Review zonder uitnodiging
Logo Presidential Estates

Antwoord van Presidential Estates

Thank you for sharing your feedback. We are truly sorry to hear you feel disappointed with your experience, as this is certainly not the level of service we aim to provide.

We also want to reassure you that we have endeavoured to remain transparent throughout the transaction. Our fees were confirmed and clarified in writing prior to exchange of contracts, and it is for this reason we believed everything was understood and agreed before exchange and completion proceeded.

With regards to the furniture payment, the negotiations surrounding the fixtures and fittings were handled directly between your solicitor and the buyer’s solicitor, without our involvement. As a result, the final settlement reached post-completion caused some confusion on our side, and we appreciate this may have been frustrating for you.

That said, we are sorry that communication fell below expectations and that you felt unsupported at points during the sale. We take comments such as yours very seriously and will reflect on this to ensure improvements are made going forward.

We sincerely hope you and your family are now able to enjoy your new home and that this experience does not overshadow what should be an exciting new chapter for you.

Kind regards,
Presidential Estates

Beoordeeld met 5 van de 5 sterren

Through the loss of my mum

Through the loss of my mum, Matthew guided me and my brother through the process of selling her house, Matthew is very personable but also very good at he’s job, if it wasn’t for Matthew’s patience and support the sale of the house wouldn’t of happened so smoothly, he really is one of kind and look no further the Matthew and he’s team at presidential estates. Thank you again Matthew!

24 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Renting a house through Aran was refreshingly smooth and fast. He kept things simple, answered every question quickly, and made the whole process easy to follow. Very friendly, professional, and genuinely helpful. If you’re looking to rent, Aran is the one to go to. Highly recommend!

6 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend Presidential Estates!

Choosing Presidential Estates to handle our property sale was by far the best decision we made! From the very start, Matt and the team have been professional, proactive, and incredibly supportive. Their communication has been excellent — keeping us informed at every step.

They’ve made what can be a stressful process feel smooth and well-managed, going above and beyond to make sure everything is on track.

I’d highly recommend Presidential Estates!

12 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service from Alex David at Presidential Estates – Highly Recommended Estate Agent in Loughton!

I recently sold my house in Loughton through Alex David at Presidential Estates, and I couldn’t be happier with the experience. From start to finish, Alex was professional, proactive, and incredibly knowledgeable about the local Loughton property market.

His communication was first-class always keeping me updated and providing honest, expert advice at every stage of the sale. What really stood out was his commitment to achieving the best possible price for my property and making the whole process smooth and stress-free.

If you’re looking for a reliable, trustworthy estate agent in Loughton or the surrounding areas, I can’t recommend Alex and the team at Presidential Estates enough. They truly go above and beyond a five-star service from start to finish!

6 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best estate agency we could ask for!!

We had our house on with another agent for a few months and unfortunately couldn't sell the property. We were recommended to Presidential Estates and Alex David and it was the best decision we ever made.

Taking on a property which has been on the market for a few months and hasn't sold isn't easy - the initial interest had gone. Alex got right on it - had a full viewing day of 10 viewings a week after we went back on the market with him.

We exchanged and completed on the house within two months of Alex taking us on - which is frankly unheard of and we were shocked at the speed at which Alex pushed through the sale. The agency also make sure that a reservation is paid by the buyer on acceptance of offer - which is very novel in this industry - and is such a HUGE reassurance for a buyer.

Presidential really listen to you, the communication is outstanding and with Alex (and his business partner Matthew) we never felt out the loop or had radio silence, it was daily updates which reassured us. Alex was also able to professionally navigate a last minute buyer curveball (always the way!) with ease.

We are incredibly grateful to Presidential Estates and Alex and would recommend them to people wanting to sell their property in a heartbeat.

5 november 2025
Review zonder uitnodiging

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