Witam Fajna, pomocna obsługa. Duża i fachowa pomoc przy wyborze (kilka opcji w różnych cenach), możliwość konfiguracji pod swoje wizje i potrzeby. Drzwi jako produkt: MEGA! Naprawdę materiały i jako... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had replaced 3 windows by Piotrek and Wojtek. They done really good job. They work ethic it’s amazing. My window are absolutely AMAZING . Work was done at really good standards, finish its great and... Toon meer
The company didn't fulfill the contract. The certificate wasn't provided. The owner blocked all contact after hearing numerous lies. I don't recommend it unless you want trouble.
I hade a amazing experience with company. They provide all of the information you need. All of the staf I hade contact with were professional and friendly. Im very happy with my new windows, front doo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vensterinstallateur
- Deurenwinkel
- Deurenleverancier
- Garagedeurenleverancier
- PVC-ramen leverancier
- Ramenleverancier
Geschreven door het bedrijf
Transform your home with premium Windows and Doors designed for comfort, style, and durability. Operating across Scotland, we specialize in: ✅ External Doors – Secure and stylish entrances for every home ✅ Internal Doors – Beautiful designs to match your interiors ✅ Windows – Energy-efficient and tailored to your needs ✅ Garage Doors – Practical and sleek solutions for every property ✅ Blinds – Perfect finishing touches for your windows ✅ Sills – Durable and elegant window frames Our commitment to quality ensures every product enhances your space while delivering exceptional performance. Whether you're upgrading or building from scratch, choose Prestige for a seamless experience and trusted service.
Contactgegevens
1 Denburn Place, KY2 5BL, Kirkcaldy, Verenigd Koninkrijk
- +44 131 399 0254
- info@prestige-windows-doors.co.uk
- prestige-windows-doors.co.uk
4,2
Goed
26 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Excellent service from start to finish
Excellent service from start to finish. The windows were installed professionally, on time, and with great attention to detail. The team was friendly, efficient, and left everything clean and tidy. The quality of the windows is outstanding. Highly recommended!
25 mei 2026
Review zonder uitnodiging
Witam
Witam
Fajna, pomocna obsługa. Duża i fachowa pomoc przy wyborze (kilka opcji w różnych cenach), możliwość konfiguracji pod swoje wizje i potrzeby. Drzwi jako produkt: MEGA! Naprawdę materiały i jakoś wykonania pierwsza klasa! Jestem bardzo zadowolony 👌🏼
22 mei 2026
Review zonder uitnodiging
Antwoord van Prestige Windows & Doors Fife LTD
Dzień dobry, Panie Michale!
Bardzo dziękujemy za tak miłe słowa i poświęcony czas na wystawienie opinii. Dla całego zespołu Prestige Windows and Doors Fife Ltd to ogromna radość wiedzieć, że nasze doradztwo oraz jakość oferowanych drzwi w pełni spełniły Pana oczekiwania.
Cieszymy się, że mogliśmy pomóc w doborze idealnej konfiguracji, która wpisuje się w Pana wizję. Państwa zadowolenie jest dla nas najlepszą nagrodą.
Serdecznie zapraszamy do ponownego kontaktu w przyszłości i życzymy długiego użytkowania!
Z wyrazami szacunku,
Zespół Prestige Windows and Doors Fife Ltd
Bardzo solidna i szybka usługa
Bardzo solidna i szybka usługa. Jestem bardzo zadowolona z wykonanej pracy.Serdecznie polecam.
26 april 2026
Review zonder uitnodiging
Antwoord van Prestige Windows & Doors Fife LTD
Dzień dobry, Pani Katarzyno!
Bardzo dziękujemy za wystawienie tak pozytywnej opinii i polecenie naszych usług. To dla nas ogromna radość, że praca wykonana przez zespół Prestige Windows and Doors Fife Ltd spotkała się z Pani zadowoleniem.
Staramy się, aby każda realizacja przebiegała solidnie i sprawnie, dlatego cieszymy się, że doceniła Pani tempo naszych działań. Zapraszamy serdecznie do ponownego kontaktu w przyszłości!
Z wyrazami szacunku,
Zespół Prestige Windows and Doors Fife Ltd
Love my new windows and doors 😍
Got my windows and doors done and honestly… why did I wait so long?
Before: drafts, noise, and a front door with serious commitment issues.
After: warm, quiet, and everything actually shuts properly.
The team had an amazing work ethic, on time, worked hard, super tidy, and just got on with it without any fuss. Proper professionals 😊.
10/10 — my house (and heating bill) are very grateful.
Recommended to anybody! Thank you!
13 maart 2026
Review zonder uitnodiging
Excellent workmanship and superb products
Very good quality of windows and fitting. Great value for price.
23 maart 2026
Review zonder uitnodiging
I am very satisfied with the…
I am very satisfied with the installation of the windows and doors in my house. The work was carried out professionally and with great attention to detail. The team arrived on time, kept everything clean, and completed the job within the agreed schedule.
The quality of the materials and workmanship is excellent.
The windows and doors are solid, well-fitted, and significantly improved both the appearance and insulation of my home. I can already notice better thermal comfort and reduced noise from outside.
I highly recommend this company to anyone looking for reliable and high-quality window and door installation services. 👌
16 februari 2026
Review zonder uitnodiging
Antwoord van Prestige Windows & Doors Fife LTD
Dear Paulina,
Thank you so much for your wonderful review! We are thrilled to hear that you are satisfied with the installation of your new windows and doors.
It is great to know that our team’s professionalism, punctuality, and attention to detail met your expectations. We are especially pleased that you can already feel the difference in thermal comfort and noise reduction — ensuring our customers' homes are cozy and energy-efficient is always our top priority.
Thank you for your trust and for recommending our services!
Best regards,
Antwoord van Prestige Windows & Doors Fife LTD
Thank you, Beata, for the great feedback! We really appreciate you taking the time to share your experience. We're glad we could get the job done to your satisfaction
Antwoord van Prestige Windows & Doors Fife LTD
Thank you for the review and recommendation! We’re delighted to hear that the job met your expectations. Best regards, the team at Prestige Windows & Doors Fife LTD
Lies Lies Lies
The company didn't fulfill the contract. The certificate wasn't provided. The owner blocked all contact after hearing numerous lies. I don't recommend it unless you want trouble.
31 maart 2025
Review zonder uitnodiging
Excellent service from start to finish
Excellent service from start to finish. The team was professional, punctual, and very tidy. The windows look amazing and have made a huge difference to our home. Would 100% recommend to anyone looking for new windows.
10 oktober 2025
Review zonder uitnodiging
Excellent service and value
I highly recommend this company. Really pleased with my windows and the installation.
15 december 2025
Review zonder uitnodiging
I had replaced 3 windows by Piotrek and…
I had replaced 3 windows by Piotrek and Wojtek. They done really good job. They work ethic it’s amazing. My window are absolutely AMAZING . Work was done at really good standards, finish its great and took away my old windows for me which I really appreciate. Thank you so much guys and I will see you soon for more windows replacement.
15 december 2025
Review zonder uitnodiging
Highly recommended!!!
I hade a amazing experience with company. They provide all of the information you need. All of the staf I hade contact with were professional and friendly. Im very happy with my new windows, front door and blinds. I would highly recommended company.
8 december 2025
Review zonder uitnodiging
Antwoord van Prestige Windows & Doors Fife LTD
Dear Sylwia,
Thank you so much for this amazing feedback and strong recommendation! We are absolutely thrilled to read that you had such a positive experience with our company.
It is wonderful to hear that our team was professional and friendly, and that you are very happy with your new windows, front door, and blinds. A comment like this is the biggest reward for us!
Thank you once again for your trust!
Kind regards
Shocking from start to finish
We made a purchase end of August with Prestige Windows and Doors for an outdoor electric blind, which was meant to be installed by the company.
My wife has been handing majority of the communication since she found them online. The company failed to install the blind on more than one occasion, despite prior arrangements, to the point of not even showing up on the day of installation and not informing us until late that evening. We have been going backwards and forwards with emails requesting delivery of the missing parts needed for the installation, which the company claimed they sent 2 weeks ago. They failed to arrange the collection of the blind as promised in both email communication and review reply my wife posted few weeks back. They have completely dismissed all attempts at honest communication and lied continuously to avoid paying the refund.
They never intended to install the blind in the first instance and probably just made money on us. I’ve never dealt with a customer service this poor.
We have therefore, taken the matters to the Simple Procedure court in Scotland and hoping this will be resolved soon.
26 augustus 2025
Review zonder uitnodiging
Świetnie wykonana praca
Świetnie wykonana praca, bardzo rzetelni, odpowiadaja na każde pytanie klienta. Jestem bardzo zadowolona i polecam każdemu.
15 oktober 2025
Review zonder uitnodiging
Antwoord van Prestige Windows & Doors Fife LTD
Szanowna Pani Magdaleno,
Serdecznie dziękujemy za Pani pozytywną opinię i czas poświęcony na jej pozostawienie.
Niezmiernie cieszy nas fakt, że jest Pani zadowolona z jakości wykonanej pracy, a także docenia Pani naszą rzetelność oraz zaangażowanie w szczegółowe odpowiedzi na wszelkie pytania. Satysfakcja naszych Klientów, a w tym Pani zadowolenie, jest dla nas najważniejszym priorytetem.
Jesteśmy wdzięczni za rekomendowanie naszych usług. To dla nas najlepsze potwierdzenie, że nasza praca przynosi oczekiwane rezultaty.
Z wyrazami szacunku,
Prestige Windows & Doors
Total scam of a company. Stay away at all costs.
Where do I begin?
We ordered an electric blind (which are very common) in Poland 26/08/25 (over 8 weeks ago). We were told it would take approx 2 weeks for it to be dispatched, after which the company would install it. We were very clear that installation was necessary due to the complexity of the instillation.
4 weeks from the point of placing the order we were notified that the blind was not delivered and therefore the installation would be pushed back. I was trying to be very understanding about the whole situation so I waited patiently for further updates re the delivery.
Another two weeks went by and the blind arrived, scuffed, missing instruction manual and lacked parts necessary for the installation.
We agreed that the blind would be installed on the 15th October. As anticipated Prestige Windows did not arrive and pushed the date of the installation till the following week- 24/10/25. After 1pm on the day of the installation, I decided to get more information re approx arrival time due to personal commitments and I was told they would notify me when they leave. Hours went by and after 5pm, the company messaged me saying they won't make it. They advised me to seek alternative company to install the blind due to having a hectic work schedule. They were very dismissive from start to finish and refused to compensate us for the blind. They have broken all trust despite us being very understanding and considerate. The blind itself, which cost nearly £800 is useless without necessary parts, manuals and professional who is competent enough to install it. These blinds aren't common in the UK so finding anyone who can fit it, and install all the electrics is next to impossible.
The person who I believe is the owner of the company has ensured we would get a refund and admitted to being at fault on a number of occasions, has now has changed his tune. Everything is documented.
Having previously claimed responsibility, the company is now stating that they will only consider any refund upon receiving the blind and further inspection, meaning we have to put trust in a company that has broken trust on numerous occasions. For all I know they might claim they have not even received it or I would see any of our money back.
So please stay away at all cost, if you don't want to be ripped off. Total scam of a company, which needs to be reported for further investigation.
24 oktober 2025
Review zonder uitnodiging
Antwoord van Prestige Windows & Doors Fife LTD
Dear Oliwia Robinson,
Thank you for taking the time to share your detailed feedback. We are genuinely sorry to hear about your extremely frustrating experience. We sincerely apologize for the multiple planning errors and the missed installation deadlines that led to this situation. This level of service in terms of logistics and punctuality is unacceptable and falls well below the standards we strive to maintain.
However, we must address certain factual inaccuracies in your review, particularly concerning the refund process and the accusation of being a “scam.”
Regarding Deadlines and Installation: We acknowledge that sourcing the specialized electric blind from our Polish supplier caused significant logistical delays. We must emphasize that Ms. Robinson was consistently informed about the progress and changes to the schedule, meaning communication was effective. We deeply regret missing both scheduled installation appointments; the difficulty in setting subsequent dates was due to a lack of available slots in our extremely tight schedule. As per our agreement, our company was contracted to perform the installation service. The cancellation of the last visit was a result of an overburdened schedule and was poorly communicated, for which we sincerely apologize.
It is important to highlight that all "missing" components and the instruction manual, necessary for the proper installation, were retained by our company because we were contracted to carry out the installation ourselves. You were delivered the blind unit only, while the complete installation system is held by us, ready for use by our technicians.
Regarding the Refund: We were and remain fully committed to resolving this issue and offering a full refund of the £800 cost. We absolutely stand by our commitment to deliver a fully functional product or process a full full refund for faulty goods. However, as is standard industry practice for high-value products that are claimed to be damaged or incomplete, we require the physical return of the blind for immediate inspection to verify the missing parts and reported scuffs before we can finalize the refund. This is the only necessary step for us to proceed with the full compensation claim, and we informed you of this necessary procedure multiple times.
We are not a scam company. We are a legitimate business committed to serving our customers. We understand that trust has been broken, but we assure you that our current request is a standard, essential step to process your full reimbursement.
To resolve this immediately and process your compensation:
• Please contact our Director directly at info@prestige-windows-doors.co.uk or by phone at 07999-987-170.
• We will immediately arrange and cover the cost of secure collection of the blind from your property.
• Upon return and inspection of the item (which occurs immediately upon receipt), the full refund will be instantly processed.
We regret that you felt the need to post such a severe review, but we are committed to resolving this matter fairly and professionally. We look forward to your immediate contact to finalize the return and refund process.
Sincerely,
The Management Team at Prestige Windows & Doors
Very Professional, amazing customer service *****
Very happy with the service and customer service.
Arrived on time like agreed, everything was cleaned up after wards also.
Very professional and the quality is amazing.
Will definitely use again and 100% recommend to others.
*****
25 september 2025
Review zonder uitnodiging
AVOID AT ALL COST
AVOID AT ALL COST
My windows aren’t to British standard and will not pass for FENZA or other building control certificate (meaning you will not be able to sell your house)
Company will tell you they are part of a competent scheme but are not and can not issue a certificate then tell you to pay out of you own pocket as they forgot their certificate lapsed.
They restraint fix and not frame fix leaving the internal frames a mess, requiring re plastering and redecoration and this is not included in the quote.
They don’t measure correctly and then make the windows fit by either cutting into your house or use wood for bigger gaps to make something to drill into and any other gaps they just fill in with expansion foam, lots of expansion foam.
They use pvc strips on the outside to cover gaps and holes.
Contract states windows will come with a guarantee but they will not provide this is writing.
When you contact them to try and come to a solution they stop all contact.
In reply to your note- it was you that stopped contact with me and I made more than several attempts to resolve the issue. I then went to the credit card under section 75. You’ve still not issued a certificate nor the guarantee that you said you sent in the post. You’re correct you do not need to be issued a FENZA certificate in Scotland but a certificate of competent person scheme is required of which you said you were but turned out you were not. What date did you join FENZA? I have now applied to the local authority to attend to certify if possible. It may be class a rated but toughened glass has not been used in the patio door and therefore can not be compliant. If you’re that confident in your work allow me to post screenshots of the emails and the work that was carried out on your Facebook profile and let potential customers decide whether they would use you or just answer one question on trustpilot, will you as agreed issue a FENZA certificate and if so by what date?
1 maart 2025
Review zonder uitnodiging
Antwoord van Prestige Windows & Doors Fife LTD
We are sorry to hear you are dissapointed with your experience, however, a few points you have maid we see them differently. First of all, Passive Line Plus, the window profile that you ordered is a class A rated which easily fulfill all British building standards that you mentioned. Even though FENSA certificate is not mandatory in Scotland (which means you are able to sale your house at any point) we offer that additionaly for our customers and it is not a part of a contract sale signed with the customer. This means we do not charge for it until it has been issued. You can find us registered as a FENSA member at their official website. Regarding replastering, we inform every customer before signing the contract that our company does not include that service into the quote so pointing it as an issue after installation does not seem accurate.
All windows are meassured accurate to enable proper installation, which means that windows are installed in respect to level, vertical and slant which guarantee functionality of the windows.
As contract states all our goods are under warranty and a form can be downloaded at any point from the manufacturers website or by contacting us we can arrange that.
Despite multiple attempts of contact to resolve the issue there was only will to claim money back which considering fulfilling the contract terms and your expression of gratitude and appreciation for our work in the first place seems not fair, and this feedback is far from beeing objective and true.
Very rude owner of this company
Very rude owner of this company. Better if you find another company to get your windows and doors.
25 maart 2025
Review zonder uitnodiging
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