Primo Sacchi Reviews 

469
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The quality of the Italian leather and the fine detailing of the zipped compartment exceeded my expectations. I am delighted with my purchase and the service I received. I was kept informed about th... Toon meer

Beoordeeld met 5 van de 5 sterren

What can I say! The best online shopping experience I have ever had. Fantastic quality pyjamas I have received today. Excellent comms’ and received by post very quickly. Following the purchase I r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a pink dressing gown for my wife, and it duly arrived within 24 hours after placing the order. A lovely personal touch from Paul and Ang was a personal video message thanking me for the orde... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From ordering to delivery I cannot find fault! The item arrived the next day by Royal Mail & was well packed. The crossbody bag is constucted of a beautiful soft leather & is the exact size I required... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Handtassenwinkel
  2. ook in
  3. Damesmodewinkel
  4. Herenmode

Geschreven door het bedrijf

Hi, We are a husband and wife business and started from a spare room in 2012, we offer gorgeous ladies Italian leather handbags shoulder, crossbody bags and backpacks direct from the romantic renaissance city of Florence in the heart of Tuscany. We also stock a great range of Slenderella nightwaer including summer and winter bed jackets, dressing gowns, nightdresses and pyjamas. If you have any questions please let us know, we are happy to chat things through over the phone if it helps and can take orders over the phone. Take care Paul and Ang


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

469 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(469)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great product with superb customer service.

I ordered a pink dressing gown for my wife, and it duly arrived within 24 hours after placing the order. A lovely personal touch from Paul and Ang was a personal video message thanking me for the order. My wife was delighted with her new dressing gown, so I did a repeat order for the same product, but lilac colour. Same as before, it arrived within 24 hours, and I received another personal thank you video. I wish them well as it's a locally owned business, but very reliable.

16 november 2023
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Antwoord van Primo Sacchi

Thank you Adrian, for this lovely feedback and for coming back to us 😁
We are glad that you liked the videos, we do appreciate our customers and it is a little way we try to show it.
We hope that we can help again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

great product

great product, great service, nice personal touches, like a hand written note.

15 november 2023
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Antwoord van Primo Sacchi

Thank you June, we are very happy to hear that you are pleased, did you get our video, it may be in your spam if you have not seen it. 😁
We hoipe that we can help you in the future, if you ever need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, and the personnel video call just made it that extra bit special.

15 november 2023
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Antwoord van Primo Sacchi

Ah, thank you Jennifer, we are very happy to hear that you are pleased with everything and hope that you enjoy your new Giosetta bag 😁.
We hope that we can help you again in the future, if you ever need any help or advice, please do let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

No delivery fees added to purchase…

No delivery fees added to purchase price. Product was better than described. Very easy to order. Would definitely use again.

13 november 2023
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Antwoord van Primo Sacchi

Thank you so much Katherine, we are very happy to hear that you are so pleased and hope that you enjoy your new nightdress 😁
We hope to be of service again in the future, if you ever need any help or advice please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

I am delighted with my bed jackets

I am delighted with my bed jackets, they are soft, warm and snuggly, The material is lovely, in fact, I cannot find any fault with them at all.The service provided is second to none. J Walker

13 november 2023
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Antwoord van Primo Sacchi

That is great news Josephine, thank you for that.
We hope that you enjoy your new bedjackets and that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Bedshirt excellent.

Bedshirt excellent.
Service/Comms excellent

Will be ordering from them again soon

Thanks

19 november 2023
Review zonder uitnodiging
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Antwoord van Primo Sacchi

Thank you for that, we are very happy to hear that the nightshirt is a success and hope that you enjoy it this winter.
If you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Above & Beyond great communication!

Easy website…but most importantly you can actually speak to the owner promptly…super friendly service going above & beyond. Speedy delivery, have highly recommended them to our friends- if only all companies were this good!

10 november 2023
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Antwoord van Primo Sacchi

Wow, thank you Darren, we are delighted to have impressed you so much. Thank you for referring us, that does mean a lot.
We hope that Ava enjoys her dressing gowns and that we can help again.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Wonderful service and top quality product

Delighted with my dressing gown. Super-soft and warm, very well made, and fits true to size. The service was excellent and personal and item arrived in 48 hours. Excellent and would highly recommend.

11 november 2023
Review zonder uitnodiging
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Antwoord van Primo Sacchi

Ah, thank you for that Candace, we are very happy to hear that you are so pleased with your new dressing gown and hope that you enjoy it.
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Product is lovely just what I wanted…

Product is lovely just what I wanted and delivered the next day thank you

8 november 2023
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Antwoord van Primo Sacchi

That is excellent news Karen, we are glad that you are happy with everything.
We hope that we can help you again soon, if you ever need any help please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Would recommend

Prompt, next day delivery. Great communication. There was even a personalised video clip from them saying thanks for my order. Good quality product. Would recommend.

8 november 2023
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Antwoord van Primo Sacchi

Thank you Sara, we are glad to hear that you have been pleased with everything including your new dressing gown, which we hope that you enjoy.
Hopefully we can help again in the future, if you ever need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

The product was excellent and the after…

The product was excellent and the after service was great. thank you.

8 november 2023
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Antwoord van Primo Sacchi

Ah, thank you Deborah, that is great to hear.
We hope that you enjoy your new dressing gown and that we can help you again in the future. 😁
If you ever need any help or advice, do let us know.
Take care for now
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Pure luxury

Great service, the dressing gown is pure luxury, warm and high quality. I've lived in it.😁

7 november 2023
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Antwoord van Primo Sacchi

Ha ha, that is brilliant news Emma, Ang lives in hers when we get home from work at the moment as well 😁
We hope that you enjoy it and that we can help you again in the future.
If you ever need any help or adice, do not hesitate to l et us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Beautiful product

Beautiful product. Great quality but sadly too big for me. Pleasantly surprised by how easy it was to return

6 november 2023
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Antwoord van Primo Sacchi

Sorry that the dressing gown did not work out, but thank you for the positive feedback, we do appreciate it.
If you ever need any advice in the future please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Great purchasing experience

Great communication, expedient delivery and very pleased with quality.
A great purchasing experience and more than happy to use again.

26 oktober 2023
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Antwoord van Primo Sacchi

Thanks Kevin, we really appreciate your kind words and glad to hear that you have been happy with us and the bed jacket. We hope that the recipient is equally as pleased 😁
We do hope that we can help again in the future, if you ever need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Angelina bag

I bought the Angelina bag ( as seconds) and I'm very satisfied. The colour of the leather is a nice chocolate brown, you can see the grain, and slight variations in colour which is nice. The bag is a good size, roomy without being overly large. Seams are strong, construction of the bag is simple yet elegant. I honestly haven't found any defect (yet), which qualifies this item as a second. Delivery to Canada from the UK with Royal Mail then Canada Post was efficient, only 5 working days. I'm impressed. Well done to the company.

2 november 2023
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Antwoord van Primo Sacchi

Hi Lynda,
Thank you for your lovely feedback, the bag is not a second, it was just in the sale as it is a discontinued style 😁
We are very happy to hear that you are pleased with everything and hope that you enjoy your Angelina bag for many years to come 😊
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Delighted with my purchase i am…

Delighted with my purchase i am ordering again very good quality and service thank you

1 november 2023
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Antwoord van Primo Sacchi

Thank you so much Margaret, we are delighted to hear that you are so pleased with your new dressing gown and hope that you enjoy it 😁
If you ever need any help, please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Brilliant company!

Fantastic customer service from this company. Super fast delivery and quality items would definitely recommend them.

31 oktober 2023
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Antwoord van Primo Sacchi

Thank you so much Andrew, we do appreciate and are very happy to hear that you have been so pleased with everything including your new dressing gown.
We hope that you enjoy it and that we can help you again in the future, if you ever need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Highly recommended

I can highly recommend Primo Sacchi. They sell top quality products, the best I have ever had. The service and personal touch is outstanding. Delivery was very speedy. One very happy customer.

28 oktober 2023
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Antwoord van Primo Sacchi

Wow, thank you Marie, we were very happy that we could help you get the right robe for what you wanted, and hope that you enjoy it 😁
We hope that we can help you again in the future, if you ever need any help you know where to find us 🥰.
Take care for now, and thanks again.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service
Thank you

16 oktober 2023
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Antwoord van Primo Sacchi

Thank you Kim, we are glad that you were pleased, and sorry that we did not have the black one for you.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you Julia, we are very happy to hear that you are happy with everything including your new Giosetta bag which we hope that you enjoy 😁.
Hopefully we can help you again in the future, if you do need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang

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