Primo Sacchi Reviews 

469
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The quality of the Italian leather and the fine detailing of the zipped compartment exceeded my expectations. I am delighted with my purchase and the service I received. I was kept informed about th... Toon meer

Beoordeeld met 5 van de 5 sterren

What can I say! The best online shopping experience I have ever had. Fantastic quality pyjamas I have received today. Excellent comms’ and received by post very quickly. Following the purchase I r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a pink dressing gown for my wife, and it duly arrived within 24 hours after placing the order. A lovely personal touch from Paul and Ang was a personal video message thanking me for the orde... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From ordering to delivery I cannot find fault! The item arrived the next day by Royal Mail & was well packed. The crossbody bag is constucted of a beautiful soft leather & is the exact size I required... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Handtassenwinkel
  2. ook in
  3. Damesmodewinkel
  4. Herenmode

Geschreven door het bedrijf

Hi, We are a husband and wife business and started from a spare room in 2012, we offer gorgeous ladies Italian leather handbags shoulder, crossbody bags and backpacks direct from the romantic renaissance city of Florence in the heart of Tuscany. We also stock a great range of Slenderella nightwaer including summer and winter bed jackets, dressing gowns, nightdresses and pyjamas. If you have any questions please let us know, we are happy to chat things through over the phone if it helps and can take orders over the phone. Take care Paul and Ang


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

469 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(469)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very good service all round

Very good service all round - good products, fast and secure delivery. A personal touch as it’s a small business.

26 oktober 2023
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Antwoord van Primo Sacchi

Thank you so much Elizabeth, we are delighted to hear that you are happy with everything and hope that you enjoy your new dressing gown.
If you ever need any help or advice in the future, please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Great quality product and a top notch…

Great quality product and a top notch personal service.
I bought a bed jacket for my Mum, which she loved. It came quickly and exceeded all our expectations.
It was lovely to meet Paul and Ang via video and made for a really personal shopping experience.
I wholeheartedly recommend Primo Sacchi and their products.

26 oktober 2023
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Antwoord van Primo Sacchi

Ha ha, glad you liked the video Elaine, we do want people to know that we do appreciate people spending their hard earned with us, we feel a bit daft but it is great to know that they are liked. 😁
We are very happy to hear that your mum is so pleased with her new bed jacket and hope that she enjoys it.
We hope that we can help you again, maybe mum needs a second one for when this one is in the wash 😂
If you ever need any help or advice, do not hesitate to let us know.
Thanks again and take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Lovely personal message on the invoice…

Lovely personal message on the invoice which was a nice touch.
Great bag. Nice quality and well made. Glad I bought it!

12 oktober 2023
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Antwoord van Primo Sacchi

Thank you Gill, did you get our thank you video as well, that may have gone to your spam folder 🤦‍♂️
We are very happy to hear that you are pleased with your new Giosetta bag and hope that you enjoy it
We hope that we can tempt you again in the future, if you ever need any help or advise, please do let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

price and quality.This robe is very

price and quality.This robe is very cosy yet lightweight.
I think it must be the design because it appears to trap the body heat.

23 oktober 2023
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Antwoord van Primo Sacchi

Thank you Peter, it is great to hear that you are pleased with your new dressing gown, maybe we could temp you with another one for when that one is in the wash 😂.
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Cross body bag

Nice quality soft leather as described cross body bag, with adjustable strap.
Nicely package with a bag protector included and a note from the owners.

23 oktober 2023
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Antwoord van Primo Sacchi

Thank you Beverly, we are very happy to hear that you are pleased with your new Giosetta bag and Hope that you enjoy it 😁
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Luxurious, soft pyjamas

The pyjamas are a lovely fit and feel so comfortable. The lace at the top egde of the pyjama top is so soft as some cheaper laces ate itchy and scratchy.
Definitely get what you pay for and highly recommend 👌

11 oktober 2023
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Antwoord van Primo Sacchi

That is brilliant news Sharon, thank you for that 😁
We hope that we can help you again in the future.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Quick delivery

Amazing . Less than 24 hours and I received my order.

23 oktober 2023
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Antwoord van Primo Sacchi

Thank you Carol, we are very happy to hear that you are so pleased, and hope that you are equally pleased with your new dressing gown. 😁
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Excellent customer services -very…

Excellent customer services -very friendly & helpful

9 oktober 2023
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Antwoord van Primo Sacchi

Thank you Audrey, we are very happy to hear that you had a nice experience and hope that you are pleased with and enjoy your new Clarissa bag.
We hope that we can help you again in the future.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

A perfectly sized cross body bag

A perfectly sized cross body bag. I love the colour! Would highly recommend. Love the fact it’s made in Birkenhead!

17 oktober 2023
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Antwoord van Primo Sacchi

That is brilliant news Chris, thank you for that.
Sorry to disappoint, our unit is in Birkenhead, the bags are made in Florence in Italy 😁
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Great service…

I have ordered 3 bags from Primo Sacchi and each time the service has been excellent.

The bags are good quality and value for money and you know they are made in Italy.

I will be ordering from them again!

17 oktober 2023
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Antwoord van Primo Sacchi

Thank you Pat, it was lovely to have a chat with you this time 😁
We look forward to tempting you with your next bag when Vivianna is launched 😂.
Did you sort your Clarity card out for your next trip away?
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Excellent service!

Excellent service!! very quick despatch

17 oktober 2023
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Antwoord van Primo Sacchi

Thank you Angela, we hope that you are enjoying the bedjacket.
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Incredible quality

Incredible quality - my husband gifted me a beautiful handmade Italian leather handbag for my birthday and I was ecstatic! He mentioned the impeccable service and attention to details of this shop. I will be recommending this shop to everyone I know!

18 oktober 2023
Review zonder uitnodiging
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Antwoord van Primo Sacchi

Ah, thank you Delphia, we are delighted to hear that you are so pleased with your new bag, and that your husband had a good experince buying your bag for you.
We hope that we can help either you or your husband in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Lovely dressing gown

Lovely dressing gown, good quality fabric and fast delivery

11 oktober 2023
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Antwoord van Primo Sacchi

Thank you Julie, we are very happy to hear that you are pleased with everything including your new waffle fleece winter dressing gown.
We hope that we can help you again in the future, if you ever need any help or advice, please do not hesitate to let us know.
Thanks again and take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Paul & Ang do it again!

I have purchased from Primo Sacchi (Paul & Ang) before and the service was great both then and again with this purchase, a Slenderella dressing gown. I received a personal video thanking me for my order which I thought was a lovely touch. The dressing gown is a lovely blue colour, warm and stylish but, more importantly, has a zip! Soooo much better than a wrap dressing gown in my opinion. Thanks again for an impeccable service and great item. I’m very pleased!

29 september 2023
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Antwoord van Primo Sacchi

Ah, thank you Suzanne, we are delighted to hear that you are so pleased and liked your video, sorry if it was one that went a bit wrong, we have a one take rule and I often get word muddled or cut Ang out of the picture 😂
We hope that you enjoy your new dressing gown, if you ever need any help or advice, do not hesitate to let us know.
Thanks again and take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Wonderful product

Wonderful product. Very friendly and caring business. Will definitely buy from this business again!

26 september 2023
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Antwoord van Primo Sacchi

Hi Rosina,
Thank you for your kind words, we are delighted to hear that your new Simona bag reached you safely over there in the US and that you are pleased with it. Hopefully you will enjoy it for many years to come and that we can help you again in the future.
If you ever need any help or advice, please do not hesitate to let us know 😊
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

The dressing gown appears to be of good…

The dressing gown appears to be of good quality and it looks good as well. I have washed it, as I do with all items of clothing before I wear them and it has washed well - fast colour. Thanks.

23 september 2023
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Antwoord van Primo Sacchi

Thank you Edna, we are very happy to hear that you are pleased with your new dressing gown and hope that you enjoy it.
We hope that we can be of service to you again in the future, if you ever need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, lovely product just what I was looking for ty x

21 september 2023
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Antwoord van Primo Sacchi

Thank you Wendy, we are delighted to hear that the dressing gown is a success.
We hope that we can help again in the future, if you ever need any help or advice, please do nothesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren
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Antwoord van Primo Sacchi

Thank you Nigel, and thank you for coming back to us, we hope that the latest Michelina was as big a hit as the first 😁
We hope that we can help again in the future, if you ever need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Excellent prompt service

Excellent prompt service, fast delivery and good quality product. Personalised acknowledgement of order by video which was a nice touch.

8 september 2023
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Antwoord van Primo Sacchi

Thanks Glen we really appreciate that and are very happy to hear that you have been pleased with everything and that the Giosetta bag has been a hit.
We hope that we can help again in the future, if you ever need any help or advice please do let us know.
Take care for now. 😊
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Small Leather Handbag

Recently bought a leather handbag as my mother already had the same one (in a different colour) and I was envious of it. This is a fantastic small company, with really beautifully made bags from soft leather. Ordered directly from the website and the bag arrived quickly and very carefully packaged. Many thanks Paul and Ang! I think more Primo Sacchi bags might be in my future...

7 september 2023
Review zonder uitnodiging
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Antwoord van Primo Sacchi

That is brilliant news Zoe, thank you so much we hope that you enjoy your Nicoletta bag, unfortunately the factory that made these does not anymore so it is the end of the road for this style, but we are always looking at new styles we can offer 😁
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

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