Print.Inc, powered by Involution Reviews 

Excellent job, excellent service, top quality. thank you very much

Great prints, value and quick delivery , perfect for my art. My customers really love the quality. Will definitely get more prints from Print.inc in the future.

I had a very tight turn around and was about to give up when I found Print Inc. Even though the website said that the earliest delivery possible was Friday (and I needed the materials by Tuesday), I reached out via the chat and they were able to get the printing done and delivered by Tuesday. The tote bags look great, and while a bit thinner than we had hopped, we are very happy with them.
A special shout out to George for all the help!

Excellent quality of printing, fast turn around and really helpful service and very reasonable prices. Highly recommended to all artists and more!

I first contacted the company on 3rd July, providing a detailed description of the items I wanted to purchase, along with stock images illustrating exactly what I was looking for, and the budget I had in mind. I received a prompt response which gave me confidence that I was working with a great company, approving the design and the purchase. Once I had paid, I was then directed to the design team, who assured me that the items would be ready by the end of July at the latest. This was ideal, as our wellbeing charity's summer project was due to start at that time.
However, after receiving an confirmation of the design team's details a few weeks later, it became clear that none of the information matched what I had initially communicated. Despite having explained my requirements several times (emails to prove this), I had to clarify everything again for yet another time. The team then claimed I had not communicated these requests, stating that I would need to pay extra for embroidery instead of print, and to add information to the back of the garments.
I reviewed my emails and found that I had indeed specified these details at least three times before they sent the invoice and proceeded with printing. I emphasised that this was their mistake and asked them to correct it. They refused, saying they would not make the changes unless I paid the additional costs as this would be a loss for them.
After a lengthy process of attempting to cancel the order and request a refund, I was constantly pressured to reconsider. My requests to speak with a manager were ignored until I finally received the manager's contact details and communicated with him. Although in the beginning I felt I was being listened and apologised to, I’ve now been waiting for a month and a few days for a refund. It is now September with no money refunded—for over £500, which is critical for our charity to purchase new garments from another company. This entire situation has forced us to delay our project.
I can't express enough the disappointment, frustration, and anger I’ve felt throughout this experience. I would strongly advise avoiding this company. They have shown no reliability and their delays in issuing a refund have only reinforced this lack of trust. I had hoped to avoid leaving a negative review, as to give them a chance to resolve the issue, but after three months, I feel it’s only fair to share my experience to help others make an informed decision before working with this company.

When I was stuck on orders going wrong, they helped me with it calmly and explained clearly what was going on the phone. It worked out great and also the art prints came out lovely.

Fantastic service from start to finish!
Nisha was fantastic. Will be using Print Inc again.

I have used this business for prints, screen printing and business cards. Always polite and great quality.

I’ve placed my order over a month ago and I didn’t receive it. I’ve tried several times to follow up with no response. I’ve asked for a refund and also no response. The phone line seems to be down as well so I can’t even call them. Very disappointed.

Speedy service, very helpful to get orders sorted quickly and put my mind at rest. Personal service staying with the same person (Nisha) from initial query to delivery. Thanks very much. Mark

Excellent service. I was struggling to choose a new badge printer and decided to try this one. After making a (relatively small) order I received a call from a very kind employee to check if there was anything they could help with. Indeed I needed help with meeting a tight deadline, and they were brilliant offering to make sure that my order arrives in time. I received my badges - which look great - well in advance and they were packed very safely in an eco-friendly envelope. I am so pleased and will certainly use Print.INC again for bigger orders. I really recommend them!

I had an awful experience with Print Inc. When placing my order I was told there was a 5 day turnaround. As soon as the invoice was paid Print Inc stopped replying to any of my emails and phone calls and didn't respond for 6 days.

When they did reply, they told me that the order hadn't yet gone into production. The order eventually arrived two weeks late, but we were we sent 1000 stickers instead of the 10,000 we paid for. We're still waiting for the rest of our order.

SO happy with the cards you sent , excellent quality!!
Thanks very much!

The pictures came back very good quality as well as being on good quality paper. Very good product for the price although the first print in the package has some white bits on it but I can’t complain as it only cost less than a pound to order another 5 on top of the amount I was planning to get

Extremely happy with the quality of the regular and foiled A3 prints. The service was excellent, thank you Nisha for your help; will be ordering again.

Print Inc stayed in contact with me throughout the whole process. They ensured that my prints were to the quality that I wanted, and sent me digital copies of how they would look once they’ve been printed. The customer service was excellent, the quality of the prints are exceptional, I cannot fault Print Inc in the slightest - they now have a new returning customer! Thank you :)

Good communication, great products. I would give 10 stars if I could.

They are professional and reliable.

EDIT: Print Inc tried to resolve following issue by sending next day. Unfortunately shipping company did not fulfil this but at least Print Inc tried to make amends. Upgraded to 3 star.

Original Review: They have missed the delivery deadline for a couple of orders I've made in the past and at present, seemingly every time caused by poor communication. Communication regarding the current order that was meant to have arrived yesterday is poor to non existent, as nobody from Print Inc is answering my emails about how to approve proofs or why delivery deadline has been missed - just repeatedly asking me to approve proofs that I've requested more info on. Fine if you don't need the products for a deadline. Such a shame as the merch quality is reasonable and I was much happier buying from a UK based company. 2 stars for merch quality, -3 for poor communication, time management and ease of service.

A HUGE THANK YOU to Andy, Luke and the rest of the team! You brought my designs to life - the Tees look absolutely phenomenal! I’m very grateful!

You’ve all put a smile on my face! I’ll definitely be in touch to reorder! Until next time, take care! 😊

They were excellent at informing me about the process of the delivery and even provided extra cards for the delay!

I will definitely be using them again.
One very happy customer 😀