Printed Today Reviews 925

It took less than 5 minutes to order banners for our concert, just a few clicks with the mouse! Excellent service

This was my second order from Bolton depot. And I am very happy with everything. Banners were as ordered and very well printed. I pick my orders up because it’s local and staff are very friendly. Would use again no problem.

I ordered 2 printed signs from this company. At first, everything seemed fine, price was okay and communication was very good.

However, when the package arrived, it was very poorly packed, like a child packed it, with not enough tape. I ordered two signs, but only one arrived. The other one likely fell out during delivery because of the bad packaging.

From that moment, they stopped responding completely. I sent messages, videos, and explained the issue. I asked for a replacement or a refund, but got no reply at all.

Very disappointing service. Avoid. Avoid. Avoid.

Very happy with my Aprons that i had printed. I supplied the artwork and it was approved quickly. Order arrived on the stated day. All round good service.

I had foam board printed and delivered by them pretty last minute. Team was very responsive to my urgency and assisted with utmost professionalism even when there was some issues with fedex delivery. Quality is good and fairly priced. Would recommend them

I started getting pestering phone calls. Then i lost one of the plastic brackets and they wont help replace it after it's unstable and easy to lose.

Great service, helped with our design and arrived very quickly - Thanks

Excellent customer service. Was able to discuss my needs. Artwork was dealt with efficiently and quickly.

I would strongly advise avoiding printedtoday.co.uk at all costs.

We spent around £100 on custom stickers that arrived completely unusable. They were not properly die cut, had visible grey printer guideline lines around the edges (which were NOT part of our design), and could not be removed from the backing without tearing both the sticker and the backing paper. The finish was rough, unprofessional, and entirely unsuitable for selling to customers — they went straight in the bin.

What made this experience significantly worse was the shockingly poor and defensive customer service. Instead of taking responsibility, we were repeatedly told:

The grey lines are “normal” (they absolutely are not acceptable on a finished product)

The stickers were somehow being used “incorrectly”

That their production process excuses visible flaws in the final product

We were also told we were not eligible for a refund due to a 24-hour return policy that was never clearly communicated — despite placing multiple orders across several days. This feels deliberately obstructive.

To make matters worse, we were:

Offered a partial refund and store credit (why would we ever order again after this?)

Then pressured with the threat that the offer would be withdrawn if we left a negative review or escalated the issue

That is completely unacceptable and unprofessional.

At no point was there genuine accountability or a willingness to properly resolve the issue. Just deflection, excuses, and attempts to minimise the problem.

This has been a frustrating, disappointing, and frankly insulting experience. We feel completely let down and would never trust this company again with our work.

Avoid.

I found the whole experience excellent. I started with an online chat where I explained what I required, and then uploaded my logos and images.

I was quickly sent a design via email, which I was able to amend and tweak until I was completely happy. Once approved, the banner arrived within a week.

Great service throughout – I will definitely use them again.

ordered a small one-time purchase. they will NOT STOP contacting me. not only emails but PHONE CALLS from several numbers. i have emailed asking them to stop, answered calls asking them to stop, blocked numbers and mails yet STILL RECEIVED. whatever you do, do not give these guys your contact details

I have ordered a few times from this company, they have been very helpful and i have no been disappointed with my sign boards.

Really helpful website, followed up with good artwork/design service. Swiftly prepared mock up via email and then delivered quickly despite us living in the Channel Islands. Heartily recommended.

Great banner - bright colours, as ordered. Many thanks.

It was such an easy process. The online chat was very helpful, and I am so happy with the result. My signs also arrived on time.

I WOULD GIVE PRINTED TODAY A ZERO STAR REVIEW IF THAT WAS POSSIBLE.

First, the order was delivered a day later than promised. That's bad enough, but I had ordered 50 A4 posters and 350 A5 flyers.

There were mistakes on the flyer proof, so I corrected the proof. I numbered the images, sent a mock-up of the finished flyer to the Printed Today.

They delivered my posters, which were fine, but the flyers were A6, not A5, and they completely ignored the corrected proofs I had sent. 3 hours later, I ended up re-ordering the flyers on Vistaprint as Printed Today was still looking for a solution.

I will never, EVER order from Printed Today again.

Absolutely unbelievable. I've been a designer for over 20 years, sending hi-res artwork to printers daily. Today this company claimed that my vector artwork was low-res which isn't even possible :)

Low-res signage received with a very bad cut, can only assume they're screen-grabbing artwork or something to produce prints of such low quality.

They refused to redo them.

Absolutely fantastic service. From the initial online enquiry via the web chat through to delivery. The customer service and support was outstanding. Reasonably priced, speedy and professional. I highly recommend Printed Today to any individual or businesses seeking a reliable supplier.

If I could rate this company lower than one star, I would. We ordered a Dibond panel and a sticker. The Dibond panel arrived with drill holes in the wrong places, a protective layer that ripped off the print, and illegible text. The sticker arrived damaged, full of bubbles, and packaged carelessly in a box.

I immediately called to complain and request a refund. I was asked to send photos, which I did—but received no response. After calling again and sending the images to another contact, I was still ignored. When I finally spoke to someone, I was accused of never sending the photos and told I couldn’t have a refund because I hadn’t returned the items within 24 hours—a requirement I was never informed of.

They offered a reprint, which arrived in much the same condition and did not include the sticker. I was then told the fault was in my print file. Print files do not cause sloppy drilling, ripped protective layers, or blurry printing. I even cut my finger on the shoddy work.

Henry in complaints was dismissive and repeatedly told me the cost to their business for reprinting, but never acknowledged the cost or inconvenience to me of receiving unusable products. I was told the photos weren’t sufficient proof, that the items could still be “installed” (they cannot), and that I would have to return them at my own cost before they would even consider a refund. It’s clear they are more interested in pushing bulk orders than fixing a single order they cannot get right.

I have been told no refund will be provided, so I have done what I feel is fit for the products and put them in the bin.

When I mentioned leaving a review, I was accused of being threatening. I wish I had read the reviews first—save yourself the hassle.

If I could give ZERO STARS I WOULD. DO NOT USE THIS BUSINESS, they are a scam. Unprofessional, terrible printing, hemming was just cheap double sided tape that didn't stick. I told them I was ordering a flag, explained the requirements and they added the holes as if it was a banner (literally can't hang it). Colours were AWFUL - NOTHING LIKE THE PICTURE. Fabric was also bad quality. I believe blind people would have done a better job at cutting the fabric (edges were frayed and uneven). I asked for a refund, and they are refusing. Had to send the flag back within 24h (which is not even the law), had to pay for postage. £20 thrown in the bin, couldn't even use it for the event it was meant for. STAY AWAY. A waste of time.