Printed Today Reviews 925

Fast efficient service. I have been very pleased and will using Printed Today again.

Well this seemed too good to be true and it most certainly was.

I was in urgent need of some stable plaques and whilst browsing the Printed Today website a customer service agent popped up in the chat. He gave me a quote and said he could place the order there and then. I uploaded my artwork, received a payment link and paid. Received a proof from 'Andrew' - it looked fine, but was missing the 4 corner drill holes we'd talked about. He added those and they were approved.

These were due to arrive on 22/12. I had confirmation that shipping had been booked but the tracking info said it hadn't been picked up. Received an e-mail from PT with a link to a 'lodge a complaint form', duly filled it out asking where my order was. The order was shipped at 5pm that day, received the following day, i.e. a day late.

The quality is ABSOLUTELY SHOCKING. The printing is sub standard, smudged, logos distorted. The plaques weren't cut straight, the edges and corners were left dangerously sharp. As we were coming up to the Christmas break, I lodged a dispute with PayPal. Received some drivel back from PT about their ridiculous terms of returning within 24 hours. At no point during the ordering process had I been made aware of this. The drill holes were all over the place with sharp pieces of metal protruding.

I have spent significant time redrilling the drill holes and sanding down the plaques in the hope that my customers won't be disappointed. I will never use this company ever again.

Sadly, I hadn't read the reviews before ordering. Save your money, go to a proper printing establishment - yes, you might end up paying more, but you pay for what you get. These guys are cheap and offer a quick turnaround for a reason. AVOID!

Great customer service
Fast shipping
Fantastic products!
Have recommended and will 100% use again.

Thank you!

Placed an order in November 2025. Never arrived. Tried contacting but no response. Maybe it was a scam or they are no longer in business? Won’t ever use them again.

BRILLIANT! I can not recommend this service enough I had a banner in my head and what they made for me was 1000 times better!
I used the chat on the order page and was guided through smoothly Great service, great value I will be ordering more

Appaled at the service we received. Only gave a one star rating because zero wasn't an option.
Wish I'd read the reviews first. Shamefully dishonest company, we ordered a number of outdoor banner stands, received a handful of very poorly printed banners & no stands. Reported the error & gave them the opportunity to send them, was told they needed proof of them not being delivered. Avoid at all costs

Absolutely terrible product I bought magnetic car stickers which were not strong enough to be fit for purpose. DO NOT USE THIS COMPANY!!!!!!!!!!!!!!

Great repeat experience with Printed Today - 6 2m x 1m banners for a charity campaign I've been involved with.

Quality was excellent - colour and detail. They arrived as a premium service over the Christmas period and exactly when we were told they were coming.

Thanks!

Excellent customer service and product satisfaction. I am happy with how Kevin dealt with my orders. They also reasonable on prices.

Pleasant and professional experience from start to finish and a speedy delivery too, very happy with my printed hoodie.

Glad I didn't read these reviews before ordering! We had an urgent last minute banner job between Xmas and New year. Ordered just after 1pm and delivered next day. I've only seen photos of the banners in place but they look good and QR codes on them all work as intended. Can't comment on durability as they've only just been put up but met our needs perfectly. Price was very reasonable.

Won't refund or replace when they have damaged banners. They folded two banners together when the ink was still wet so smuge marks everywhere used the you didn't pay extra for them to be rolled so tuff luck it's your problem not ours

I received delaminated and poor-quality printed magnets from Printed Today and the company refused to follow UK consumer law when I reported the issue. They insisted on a 24-hour return deadline, demanded that I pay return postage myself, and tried to offer a credit note instead of a refund. These conditions directly contradict the Consumer Rights Act 2015, including my right to reject faulty goods, the requirement for the trader to cover return costs, and the rule that unfair terms are not binding. Their internal policy attempts to override statutory rights, which is unlawful. I have now started action against the business and reported the matter to Trading Standards. Extremely disappointing experience and a clear disregard for consumer rights.

Placed order for 2 banners, these guys assisted with the artwork, made and dispatched my stuff, which arrived quick smart. Thanks guys, have a great Christmas and new year and I'll be ordering my A board in 2026

Ordered 2 x banners, didn't arrive when said. Contacted customer service who logged a complaint with FedEx. 11 days later we finally get offered a reprint.
It was too late by that time and we were out of pocket as had ordered fencing for the signs to go on.
Requested refund only to be told we would get it when they get their refund from FedEx. Alternatively we could get a credit note (no thanks!!).
Shocking customer service, I would never use again, there are far better print companies out there.

The service, this time, was excellent. Product good and delivery timeous as promised

The banner is absolutely perfect for my needs and at a terrific price, excellent communication as well, thank you

We really needed a mesh scaffolding banner with a quick turnaround and that's exactly what Printed Today delivered! Our web enquiries were dealt with efficiently and we received a quote, discount and speedy service. Order was delivered promptly in good condition and was up ready for the weeked - just what we wanted! Thanks.

The product was of very poor quality. The finish was terrible including signs cut badly (not straight) with sharp edges, smudged lettering and items of dust etc under the top lamination. As for the customer service - absolutely no response what so ever! Extremely disappointed overall and would say AVOID AT ALL COSTS

My experience with this company wasn’t great but average. First my order came damaged and when I made a complaint the person who was responsible for my order said, that this damage (air bubbles from dirt between protector film and the print together with the damaged edges) is not visible from normal distance. Can you imagine, paying for a new product getting a damaged one, but don’t be worried it is not visible enough for him. So I contacted printed today again and they agreed to redo it but me to pay for the shipping, which I agreed. I wouldn’t bother leaving negative review but the second time when the print arrived wasn’t damaged, however it was made without the protective film which I paid initially. Also I bought print magnets for the car doors, the magnets were so weak that the one have fallen somewhere, disappointing because was well printed.
In summary they have very good communication online team, but the printing itself is not always ideal, maybe because they use side contractors (not sure). And the quality of the products is average.