Thank you for taking care of our home to sort existing damage. Really neat job, house left perfect with everything tidied up. Both Matin and Travis were friendly and professional. Thanks for great ser... Toon meer
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Lees wat reviewers zeggen
Martin the kitchen fitter was really good, the cupboard was assembled without any mess & fitted perfectly, Martin went above and beyond to make sure everything was ok. Genuinely a very competent and n... Toon meer
Clive came to fit new doors to our integrated fridge freezer. It was a tricky job for him and he had to do some additional unexpected work to get the job done. Clive was absolutely amazing and wen... Toon meer
Martin visited us following some damage caused by a floor replacement. Martin, replaced a badly cut plinth done before completing on our property, cutting this pristinely, along with replacing seal su... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Paula Rosa Manhattan, we’ve always been committed to the on-going drive for excellence in every facet of our business. With that in mind, we felt it was time to refresh the look and content of our website so that it adequately reflected the progressive company that we pride ourselves on being and the contemporary design and quality of the kitchens we supply.
Contactgegevens
Blenheim Road, Lancing Business Park, BN15 8UH , Lancing, Verenigd Koninkrijk
- 01903 524 300
- customer.care@prmf.co.uk
- prmf.co.uk
4,8
Uitstekend
365 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Clive - what a legend!
I had additional units and a worktop added to my kitchen.
Tracy and Jo, were exceptional in the build up to Clive visiting, helping with the design and logistics. Clive’s workmanship is exceptional and a true legend of a gent. Would highly recommend!!
2 oktober 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi David,
Thats great to hear - amazing to see so many of our colleagues name dropped for their exceptional service - i'll make sure this is shared with the business!
If there is anything we can do for you in the future, please dont hesitate to contact us.
Kind regards - Dan - Customer Experience
Excellent service
Kevin & George attended my property today to refit some panels, they was very professional and polite.
They was in and out, no bother. Everything was kept clean & tidy with no rubbish left behind.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Victoria,
Thats great to hear, we really appreciate you taking the time out to leave a review, and its amazing to hear how professional, polite and tidy Kevin and George have been.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Replacement hob splashback
Kevin & Clive attended to replace our splashback. They were punctual, polite and friendly. The job was done in no time at all and they left the area spotless.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Lauren,
Thats great to hear, we really appreciate the feedback, and we're happy to hear Clive and Kevin did such a good job.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
George did a great job all round
George did a great job replacing our worktops and fixing the sticking drawers. Always polite and courteous, nothing was too much trouble. Excellent work!
25 september 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Steve,
Thats great to hear - we really appreciate the feedback and your time to leave a review - i'll share this with George and the team!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
We had a couple of extra wall cabinets…
We had a couple of extra wall cabinets fitted to our utility room. Martin did a great job, in particular dealing with an unforeseen issue with the stud wall construction. His work was excellent, and the room was left clean and tidy afterwards. We're very happy with the extra cupboard space! Many thanks Martin.
25 juli 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Trekker,
Thats great to hear - we really appreciate the feedback, and i'll be sure to share this with Martin and the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Clive's professional and friendly service
Clive came to sort out some adjustments in my new build property kitchen. He was really thorough and made sure everything is as it should be. Was super friendly and kind to my daughter who was here. Hope to see him again soon with some follow ups!
12 augustus 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Good morning Amanda and thank you for your 5 star review, we appreciate you taking time to write this.
We will pass your comments to Clive and we're so glad you had a good customer experience with us.
Jay
Senior Customer Experience Advisor
Friendly, Efficient, and Professional
Clive was amazing today!
He installed a new tap for us and did an excellent job. Professional, friendly, and efficient. Thanks, Clive and PRM.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Many thanks for your 5 star review, we appreciate your feedback and will pass your comments back to Clive!
Jay
Senior Customer Experience Advisor
Great service
Kevin came out to us today to change a panel on our kitchen and was very professional and the job completed perfectly. Very polite and professional
11 augustus 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Thank you Jade for taking the time to leave us a review.
We will pass your kind comments on to Kev, he will be most pleased you had a good customer experience with him today!
Jay - Senior Customer Experience Advisor
First Class Service
I managed to source a matched plastic locked kitchen cabinet shelf support which I ordered on the internet online from Paula Rosa Manhattan. I was not only impressed with their website and the ease to place the order but their email communication and delivery of the goods was most impressive. Should the need arise again I will certainly be looking at their website. Thank you.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Geoff,
Thats great to hear - glad we had what you needed, and it was easy to order with prompt delivery!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Very happy with the service!
Kevin came in today to replace our kitchen cabinet doors. He was very kind and professional. The service was high quality and very fast. The kitchen was left spotless. Would highly recommend!
6 augustus 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Maria,
Thank you so much for your feedback - we really appreciate it.
So happy to hear everything was done to a such a high standard and Kevin left your kitchen spotless.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Great experience!
Kevin was great. Polite, professional, and efficient. He not only fixed the issue we called him for, but also other issues he spotted that we hadn't! Thank you
5 augustus 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Good Afternoon,
Many thanks for the review - i'll share this with Kevin and the rest of the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Amazing service from Kevin
Amazing service from Kevin, quick and professional with a friendly attitude.
5 augustus 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Emily,
Many thanks for your review - great to heat that Kevin was so professional and friendly.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Kevin was great
Kevin was great, friendly and swift! I initially missed him which was my fault. However, he came back within the hour! Highly recommend
5 augustus 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Carla,
That's great to hear, we really appreciate the feedback - if an appointment is missed we will always do out utmost to return ASAP, so im glad Kev was back within the hour!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Kevin Came when promised and fixed the…
Kevin Came when promised and fixed the issue and explained everything
5 augustus 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Naomi,
Thanks for your feedback - it's great that Kevin arrived as scheduled and was able to resolve and explain the issue.
If there is anything we can do for your in the future, please dont hesitate to contact us.
Kind regards - Dan - Customer Experience
Martin did a fabulous job installing my…
Martin did a fabulous job installing my island. He was polite and helpful and checked with me on the positioning to make sure I was happy and everything was accessible and worked well with this new addition to my PR kitchen. Many thanks Martin. 😊
4 augustus 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Good Morning Mrs Ashcroft,
Many thanks for taking the time to leave a review - we really appreciate the feedback - we're so happy Marin installed your additions to such a high standard - i'll make sure to share this with the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Kevin is very thorough and helpful
Kevin is very thorough and helpful. I would definitely recommend him.
30 juli 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Susmit,
Many thanks for your review - its great to hear that Kevin did such a great job.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Clive made a great job
Clive was efficient and job done.
He also gave good advice on maintenance and other household needs. Thank you for your kindness Clive.
28 juli 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Mariam,
Thats great to hear - we really appreciate the feedback and its great to hear that Clive dished out some good advice!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Kevin arrived promptly was polite and…
Kevin arrived promptly was polite and completed the job within a few minutes. No mess.
28 juli 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Claire,
Many thanks for your feedback - we appreciate you taking the time out to leave us a review.
So happy that everything was done promptly and with no mess.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Very professional job.
We have just had a small job done by Clive from Paula Rosa Kitchens. He was very professional and friendly and did an excellent job.
22 juli 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Mr Dillon,
Many thanks for your review, we really appreciate the feedback.
It's great to hear how professional and friendly Clive was - i'll share this with the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Excellent service
Excellent service. Engineer Martin was friendly, professional and rectified the issue with my kitchen sink immediately. Fab customer service!
22 juli 2025
Review zonder uitnodiging
Antwoord van Paula Rosa Manhattan
Hi Mia,
Thanks for your review - we appreciate you taking the time.
I'll make sure to share your thoughts with Martin and the rest of the team.
If there is anything we can do for you in the future, please dont hesitate to contact us.
Kind regards - Dan - Customer Experience
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