They will take care of things when incorrect. Great selection of parts and fast shipping. Looking forward to ordering a bunch more parts in the future.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’m just another average working joe making pennies by the hour but pro civc has the best prices anywhere ! Even with my peasant wages my dreams can come true thanks to the guys at pro civic. Shipment... Toon meer
Bedrijf heeft geantwoord
I’ve ordered from ProCivic a number of times and never had any issue. They even verbally double check large orders to make sure they aren’t fraudulent. Shipping is always on point and timely. Because... Toon meer
Bedrijf heeft geantwoord
Great company, had a bad product, warped and lost while driving. The company responded (albeit quite a few months later) and righted the issue by sending me a replacement. So no problems, though still... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
PRO Car Studio operates the website procivic.com, which specializes in selling aftermarket parts for Honda Civics. PRO Car Studio is run by enthusiasts who are passionate about upgrading and fine tuning their Civics.
Contactgegevens
2175 Goodyear Ave Unit 104, 93003, Ventura
- 805-275-2237
- customercare@procivic.com
- procivic.com
Great place to order parts
They will take care of things when incorrect. Great selection of parts and fast shipping. Looking forward to ordering a bunch more parts in the future.
14 juni 2025
Review zonder uitnodiging
Antwoord van procivic.com
This customer emailed us on 6/30/25 to start a return for a Whiteline Control Arm set they ordered a couple weeks before. The customer told us that he sold his car and no longer had a use for this item. We approved the RMA # without issue. However, when the parts was actually returned to us, we noticed they had significant marks, scratches, and dents on them, indicative of attempted installation. Therefore, we had to deny the return, but we did ship the parts back to the customer with FedEx 882757204229 and they should be delivered soon.
Despite the above, management decided to refund the customer in full for this order. The reason is that one part of the return process was skipped (having the customer verify the condition of the part), and we accept responsibility for that.
Love this company but they don't honor…
Love this company but they don't honor refunds, beware. (Edit) Pro Civic replied trying to act clueless. They sold me defective Injectors, lost $320 :(
20 februari 2025
Review zonder uitnodiging
Antwoord van procivic.com
Hello,
We believe this review is meant for a different company. Your order with us (PRO Import Tuners.com) was on 3/8/2024 and was delivered on 3/14/2024. We have no notes at all about any issues on the order, or any emails or calls from you about it.
Best Regards,
Customer Care
Bad Quality Control, but corrected by company
Great company, had a bad product, warped and lost while driving. The company responded (albeit quite a few months later) and righted the issue by sending me a replacement. So no problems, though still a little misshapen which is the reason for 4 stars. But good company, and I look forward to working with them again.
14 december 2024
Review zonder uitnodiging
Antwoord van procivic.com
I apologize for the bad experience you had with us. Even though this order and reviewed occurred a while ago, I will reach out to our returns department for more information on this situation and to see if anything can be done. Thank you, and again I'm sorry for your troubles here.
Best Regards,
Customer Care
Relief for Newbies
Figured to post this here separately, but I wanted to wait to write my review until I received all of the parts I purchased from this site. Now that they've arrived (all in one piece by the way), I can confidently say that ProCivic is more than trustworthy for your hard-earned money to spend on project car parts. As a newbie in the whole car scene with building and being a first-time purchaser, their customer service helped me out a bunch in understanding what their process was in managing the transaction and shipping. HUGE shoutout to Anthony who reached out to me about my purchase and Oscar for walking me through things on the phone. I was scared about purchasing parts from many places other than big companies (which didn't end up having the parts I wanted), but I'm stoked and relieved to have went with this company. I will be purchasing more parts for my 8th Gen again in the near future, but for those who read these reviews due to being wary of being scammed, I hope this helps wipe away the doubts.
12 september 2024
Review zonder uitnodiging
Not good service
Not good service. I received side mirrors from this company and one of them came in scratched up another problem I had was that I bought the oem style mirror cap what I got was a oem style mirror but was missing some of the clips and instead is replaced with a sticky adhesive which was half assed on there. I called the company letting them know that one of them is scratched and the one I put on was not the one that was scratched the brand new one still packaged was scratched. I told this to the customer service rep and he said they can’t take it because I put it on how are you suppose to know if it fits if you can’t put it on ? What if you put it on and then notice a defect ? These policy’s are nonsense. They won’t take a brand new mirror cap that was damaged by them because I opened the packaging. Eventually they said I can send the item back but they require that you use FedEx or ups but when they send the package they use Usps this doesn’t make sense maybe if they used ups or FedEx to send it, it may have not gotten damaged. Anyway they want you to send it and also insure it and they don’t pay for any of that on top of that they charge you 15% restocking fee if you choose to get a refund and not store credit. Website seems like a scam if you try to return something the rep was nice but very bad experience and will not be buying anything from here again and will not recommend this company. I just bought my Honda civic and was going to use this website a lot but how this situation was handled it makes me scared and definitely does not Intice me to keep buying from here.
8 januari 2024
Review zonder uitnodiging
Antwoord van procivic.com
Hello Joseph,
I am sorry to hear about your experience. I reviewed your order and emails and wanted to take a minute to clarify on a few things here. Upon contact, we did request images to confirm the damages and concerns. Upon receiving the images, you did also request the parts to be returned. Per our procedures, we did offer a replacement. A rep even called you to confirm, but you denied it. As such, it followed standard returns procedures. We always want to ensure our customers do receive the parts they ordered and will also send replacements if something arrives damaged. Again, we definitely did offer a replacement to ensure you receive an undamaged option. With you denying a replacement, it is treated as a regular return. Since the process is still ongoing, we can still offer a replacement as was initially mentioned. If you still wish to do so, please let us know or we can have a rep contact you as well. We work hard to ensure our customers are happy with their purchases and work with them if something does occur with the product. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
I ORDERED A PRL COBRA COLD AIR INTAKE…
I ORDERED A PRL COBRA COLD AIR INTAKE FOR MY HONDA CIVIC HATCHBACK 2021 BUT IT WONT FIT IN MY CAR. THERE IS NO WAY TO PUT THE WHOLE INTAKE ON MY CAR. THE INTAKE WONT FIT BECAUSE THERE IS A WASHER BOTTLE. I DID EMAIL YOU GUYS BUT DID NOT GET ANY RESPONSE YET. I HOPE THAT YOU GUYS CAN HELP ME WITH THAT. THANK YOU!
4 augustus 2023
Review zonder uitnodiging
Antwoord van procivic.com
Jhay,
I am sorry to hear about your situation. We can certainly help answer some of the questions you have here. Do note that you did email us over the weekend when we are closed. A reply was sent to you in the morning of 9/18. As was mentioned in the email, the intake will definitely fit the 2021 models. This will fit all the 10th gen (2016-2021) 1.5T non-si models. However, you are in Canada and we have a special note on the site for Canada models. The washer tank must be replaced with a US version or equivalent. The manufacturer also notates this as well. The email reply should have included the link to the manufacturer site for confirmation along with installation instructions as well. Hopefully this helps, if you feel we have helped you, please consider revising your review.
Best Regards,
Customer Care
Very good and very fast five stars ⭐️.
6 september 2023
Antwoord van procivic.com
Angel,
Thank you for the great review, we greatly appreciate it! I am happy to hear you are enjoying your purchase. We do what we can to ensure your order arrive quickly, safely, and well taken care of. We also ensure to always provide the best possible parts on our site. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
I did not receive the correct intake…
I did not receive the correct intake for my civic SI. Customer service is still working on this issue.
6 september 2023
Antwoord van procivic.com
Javier,
Thank you for your feedback, we greatly appreciate it! I am sorry to hear that the intake you received was incorrect. We can certainly assure you that we can help resolve this issue. All the parts we offer carry insurance and are covered for any damages, incorrect parts, or missing parts. I can see that our team is already working on this and will make sure to get this resolved as quickly as possible. They'll also ensure to keep you updated as the process goes. Please let us know if you have any other questions.
Best Regards,
Customer Care
Ships fast and get what u pay for
4 september 2023
Antwoord van procivic.com
Jayson,
Thank you for the great review, we greatly appreciate it! I am happy to hear you are enjoying your purchase. We do what we can to ensure your order arrive quickly, safely, and well taken care of. We also ensure to always provide the best possible parts on our site. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
The customer care is easy to contact…
The customer care is easy to contact and reply fast
1 september 2023
Antwoord van procivic.com
Kevin,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
Company that cares
Calling and saying that the part that was ordered was not available even after calling the manufacturer was above and beyond. Then recommending another manufacture to get my order together was awesome. Most companies would have just said back ordered and never thought twice. This really shows that you care about your customers. I will be returning in the future.
28 augustus 2023
Antwoord van procivic.com
Keith,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
most highly recommended shop
most highly recommended shop. very customer friendly. fast shipping and accurate product details and lowest price aswell
29 augustus 2023
Antwoord van procivic.com
Kurt,
Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also ensure to carry the best possible parts and provide great customer service. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Great exhaust
What made my experience great was the fast delivery, my order came within 2 days of me ordering and it was in great condition! Love the way the skunk2 sounds on my 2015 civic si
24 augustus 2023
Antwoord van procivic.com
Orlando,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
Product was great and fit like a glove.
25 augustus 2023
Antwoord van procivic.com
Nat,
Thank you for taking the time to write this review, we greatly appreciate it! I'm glad to hear that we have been able to help you with your build. We always try our best to provide the best possible place to shop for your civic and not keep our customers waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Good communication and fast shipping!!
24 augustus 2023
Antwoord van procivic.com
Neo,
Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. I'm also happy to hear that you are enjoying the part. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
I bought couple of items to upgrade my…
I bought couple of items to upgrade my civic always receive my package on time with no issue and customer service is very reliable and I will always use procivic to upgrade my car and highly recommended to friend and families.
23 augustus 2023
Antwoord van procivic.com
Jordany,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
Antwoord van procivic.com
Minh,
Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Pro civic is the only place to go &…
Pro civic is the only place to go & they finance
19 augustus 2023
Antwoord van procivic.com
Ruben,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
Super fast shipping and customer…
Super fast shipping and customer service is on point
18 augustus 2023
Antwoord van procivic.com
Raul,
Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. I'm also happy to hear that you are enjoying the part. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Next day shipping
The price was fair and I got my package the very next day even with regular rate shipping
18 augustus 2023
Antwoord van procivic.com
Maliq,
Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
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