They will take care of things when incorrect. Great selection of parts and fast shipping. Looking forward to ordering a bunch more parts in the future.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’m just another average working joe making pennies by the hour but pro civc has the best prices anywhere ! Even with my peasant wages my dreams can come true thanks to the guys at pro civic. Shipment... Toon meer
Bedrijf heeft geantwoord
I’ve ordered from ProCivic a number of times and never had any issue. They even verbally double check large orders to make sure they aren’t fraudulent. Shipping is always on point and timely. Because... Toon meer
Bedrijf heeft geantwoord
Great company, had a bad product, warped and lost while driving. The company responded (albeit quite a few months later) and righted the issue by sending me a replacement. So no problems, though still... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
PRO Car Studio operates the website procivic.com, which specializes in selling aftermarket parts for Honda Civics. PRO Car Studio is run by enthusiasts who are passionate about upgrading and fine tuning their Civics.
Contactgegevens
2175 Goodyear Ave Unit 104, 93003, Ventura
- 805-275-2237
- customercare@procivic.com
- procivic.com
Antwoord van procivic.com
Aidan,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. I am also happy to hear you received your parts so quickly and safely. We do what we can to ensure our customers are not kept waiting long. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Antwoord van procivic.com
Nelson,
Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid experience shopping with us. We do what we can to always ensure our customer are not kept waiting and have an easy experience shopping on our site. We'll make sure to keep it up. Please let us know if you have any other questions.
Best Regards,
Customer Care
Stuff arrives fast to Canada
Stuff arrives fast to Canada, wish they were more upfront about the cost of duty&import tax to Canada, UPS gives me a surprise charge upon delivery, other than that flawless service so far with 2 orders completed and fulfilled.
13 juni 2023
Antwoord van procivic.com
Nathaniel,
Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Item on back order
Item was on back order. Wasn’t very easy to tell when ordering, but I received an email about it being on back order, with the dates it should be in, and the guy who sent it marked the day after they were there to ensure I’d get the product. Well, I didn’t really want to wait, so I called to see what they could do. He instantly offered me a refund and I asked if there was anything else they did have in stock I could buy. There was a set of springs 1 tier up and he even gave me a small discount for going ahead and buying them. I don’t think they were shipped out same day, but it got here quick enough, it didn’t really matter. Definitely will shop again!
13 juni 2023
Antwoord van procivic.com
Austin,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
ProCIVIC is awesome
This site is one of THE BEST places to order parts for your civic. I completely trust them as they have given me amazing customer service and fast shipping. They email you back as soon as possible and make sure that you aren't left behind or a forgotten customer!
20 april 2023
Antwoord van procivic.com
Jet,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
Came in quick and quality was good
Came in quick and quality was good. Just installed looks and sounds great 👌
10 juni 2023
Antwoord van procivic.com
Joe,
Thank you for the great review, we greatly appreciate it! I am happy to hear you are enjoying your purchase. We do what we can to ensure your order arrive quickly, safely, and well taken care of. We also ensure to always provide the best possible parts on our site. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
At my door in under 24hrs
No shipping options available, just the free 1-4 day shipping. I expected to wait the entire weekend for my brakes, and they were at my doorstep in less than 24 hours! Plus, yall were the only ones with my StopTech rotors in stock
9 juni 2023
Antwoord van procivic.com
Dante,
Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also always ensure to provide fast shipping to not keep our customers waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Antwoord van procivic.com
Js,
Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also ensure to carry the best possible parts and provide great customer service. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
good customer service
6 juni 2023
Antwoord van procivic.com
Danny,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping even under the current circumstances. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
Great customer service and really fast…
Great customer service and really fast delivery. My go to when looking for parts for my Si
6 juni 2023
Antwoord van procivic.com
Andre,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
Easy to deal with when you order the…
Easy to deal with when you order the wrong parts like a smooth brain (me).
2 juni 2023
Antwoord van procivic.com
Matthew,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
They never respond
2 juni 2023
Antwoord van procivic.com
Alexia,
I am sorry to hear about your situation. Reviewing the order and emails, we most certainly did reply to you. You emailed in on 5/29 and we replied to you the same day. You then replied on 5/30 which we replied to as well. Our last correspondence was on 5/30, which we never received a reply to. You then emailed again on 6/2, which we replied to the same day once again, but have not received a reply to. If you are not seeing our emails, ensure to check your spam/junk folders as it is not uncommon for email providers to move emails there. Please ensure to check there and we can certainly still help with the process. I can also have our department send another email to reach out to you. We always do what we can to help and can certainly assist int his situation. Always ensure to check your spam/junk folders if you do not see our emails as we always make sure to reply to all our customers to help them as best we can.
Best Regards,
Customer Care
Fast shipping
Fast shipping, product came as expected and in good condition, installed it and looks great!
26 mei 2023
Antwoord van procivic.com
Richard,
Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. I'm also happy to hear that you are enjoying the part. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
I slapped it on real quick and MAN it…
I slapped it on real quick and MAN it looks REAL GOOD !!
24 mei 2023
Antwoord van procivic.com
Christian,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Antwoord van procivic.com
Micah,
Thank you for the great review, we greatly appreciate it! I am glad to hear that that you are enjoying your purchase. We work to ensure our customers are always happy with their purchase and it arrive as quickly as possible. We will make sure to continue to provide the best possible place to shop for your civic. Please feel free to contact us with any other questions or comments.
Best Regards,
Customer Care
These guys are amazing
These guys are amazing. I purchased some coil overs that were backordered. They contacted me and upgraded them for me to a nicer set in order to fulfill my order on time. Shipping was crazy fast, and I was super happy with my purchase. I'll be going through them again.
29 april 2023
Antwoord van procivic.com
Nolan,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
Received the product quick in the mail…
Received the product quick in the mail and all pieces were with the product too. Just as described on their website. I haven’t installed the exhaust yet but will update later.
Update: installed the exhaust and it’s very loud, but inserted the silencer that comes with it and sounds a lot better. But it’s a great sound and love the exhaust. Very easy to install.
21 mei 2023
Antwoord van procivic.com
Trenton,
Thank you for the great review, we greatly appreciate it! I am glad to hear that you are enjoying your purchase. We work to ensure our customers are always happy with their purchase and it arrive as quickly as possible. We will make sure to continue to provide the best possible place to shop for your civic. Please feel free to contact us with any other questions or comments.
Best Regards,
Customer Care
Antwoord van procivic.com
Walter,
Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also ensure to carry the best possible parts and provide great customer service. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Fast delivery
18 mei 2023
Antwoord van procivic.com
Tyrus,
Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. I'm also happy to hear that you are enjoying the part. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
1 wheel was sent that was the wrong…
1 wheel was sent that was the wrong one.
I know it came from a warehouse the 2 other wheels as mentioned, but the shop which has replied to ProCivic has not gotten a reply on getting the wheel exchanged for the correct one. Still waiting for wrong wheel be picked up and swapped out.
ProCivic usually is great, but maybe this time around they are a bit too busy or something going on on delaying to getting back to us and have this wheel issue resolved.
Update;
Changing my rating to 5star, as PRO team resolved the wheel situation in a timely manner. Sent out the right wheel right away and the prepaid label to send wrong one back.
Thanks again for the quick reply and resolution.
12 mei 2023
Antwoord van procivic.com
Hello,
I am sorry to hear about your situation. I have reviewed your order and would like to clarify on a few things. I can see that an email was received and our returns department did reply to it and are actively working on it as well. We've sent a few replies, with the last one being on 5/22, but may only be reaching the shop, as that is the sender of the initial emails. I would recommend to check with the shop to ensure they are receiving our emails and replying to them as well. If they do not see them in their regular box, ensure to have them check their spam/junk folders as well. Our warehouse is working to secure the correct wheel for you and resolve this issue as soon as possible. Rest assured, we will help resolve this issue and are actively in communication regarding this issue as well. Please feel free to let us know if you have any other questions or comments.
Best Regards,
Customer Care
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