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Beoordeeld met 1 van de 5 sterren

We are deeply dissatisfied due to yet another unauthorized charge on our credit card. We canceled the renewal of our subscription already in 2024, directly after we got our membership. In 20... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered a product 8 hours ago, the back end of their website is down so it lets you place your order and take your money but then you can't actually download it. Every email address bounces back sa... Toon meer

Beoordeeld met 1 van de 5 sterren

I think the course content is excellent but viewing it is a different matter. I expected to get online access via an account but instead you just get to download the videos which if fine but it is so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I have recently purchased one of their courses with promises that "Once you purchase this course, you can sign in and download all videos and assets." After 7 days, I got an email stating that my rent... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

RGG EDU is a software company.


Contactgegevens

1,6

Zeer slecht

TrustScore 1.5 uit 5

39 reviews

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1,6

Alle reviews

(39)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

We are deeply dissatisfied due to yet…

We are deeply dissatisfied due to yet another unauthorized charge on our credit card. We canceled the renewal of our subscription already in 2024, directly after we got our membership.

In 2025, the subscription got renewed and our credit card was charged once again. After many emails, we received a refund.

In 2026, we were charged once more – completely unauthorized(!!!) This despite the fact that we have already canceled our subscription twice. And have not logged in to the account for the last two years!

we are quite dissatisfied and, frankly, angry. We demand an immediate refund of a total of CHF 185 / USD 237 and a confirmed cancellation no later than June 15th, 2026.

order number: 169240

4 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have recently purchased one of their…

I have recently purchased one of their courses with promises that "Once you purchase this course, you can sign in and download all videos and assets." After 7 days, I got an email stating that my rental over the course has expired. The course also disappeared from my library. I tried to reach them through email but no response. I still have 2 more courses in my library from the past but never was able to download. I DO NOT recommend buying from them anymore. They must have been good in the beginning, but this site is almost like a phantom website.

10 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammers

I wish I could give this company a minus as they are taking customers' money and not providing the goods. They are also not replying to any emails or messages being sent. I am looking into where they can be reported to. DO NOT ORDER ANYTHING FROM THEM.

23 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

most disappointing experiences

I recently purchased a course from this website, and I must say, it was one of the most disappointing experiences I’ve had online. Despite the website looking professional and promising, the course was poorly structured and lacked the value I expected. If you’re considering purchasing from them, I highly recommend thinking twice. Don’t be fooled by the beautiful website—your money would be better spent elsewhere. Unfortunately, I can’t recommend this course to anyone

25 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered a product

Ordered a product, but I can´t download it because the webside can't recognise my e-mail. I have contacted support-team several times over several days, but they don´t answer. But they have no problem taken my money.

16 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Je suis abonnée à PRO EDU depuis 2 ans

Je suis abonnée à PRO EDU depuis 2 ans. L'année dernière, je ne pouvais pas accéder aux cours malgré mon paiement. Le problème a été résolu par un employé du site. Cette année même problème... je peux me connecter mais je n'ai pas accès au cours. Personne ne résoud mon problème. Ils répondent à mes mails en m'envoyant un code qui me permet seulement d'avoir accès à mon espace facturation ! Site à fuir.

23 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unable to cancel Membership. Will not return emails.

I purchased a 1 year subscription. Before my year was up I went to cancel the membership before it renewed. Turns out the ONLY way to cancel is to send and email at least 30 days!!!! before it renews. I have sent multiple emails to the supposed email to cancel and have not got a reply. My account auto renewed even though I emailed before my subscription renewed and to date I've not got a reply. There is no other way to cancel the membership or contact the company except for the emails which they don't reply to.

30 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered a product and can't download

Ordered a product 8 hours ago, the back end of their website is down so it lets you place your order and take your money but then you can't actually download it.

Every email address bounces back saying you have to log in to contact them (which you can't as the website is down) and their help desk links to a Zendesk account which is no longer in use so I'm not sure if their even operating anymore.

12 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Subscribed for a 7-day trial last…

Subscribed for a 7-day trial last weekend. Until now the content has not been unlocked. Support is unresponsive and I bet the only thing that works is the auto-renewal... In my eyes this platform is more like a scam.

16 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

WON'T CANCEL MEMBERSHIP! DO NOT BUY.

I have emailed multiple times and I am getting no reply, I want to cancel my membership but can only do it through email and they do not reply. Absolute scam.

10 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Having one of the worst experiences…

Having one of the worst experiences ever as a customer., after being a loyal customer for years,
Customer service is appalling and barely communicate… I have lost a lot of money on their platform but they don’t care.,

Apart from over charging me for several years whilst simultaneously unable to access the platform., when queried they avoided responding, then finally when they did… just terminated my account with no reason… I explained I wanted to resolve the issue amicably so they closed my account down instead of finding a fair resolution.

Uk law is challenging to navigate when it comes to online platforms and legal issues, but we’re working on it.

19 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

absolute game-changer for me

absolute game-changer for me. lots of classes just skim the surface, PRO EDU dives deep, detailed and laid-out content that resonates.

the videos feel like a one-on-one coaching session which my ADHD needs.

23 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dishonest company

Dishonest company. Charged my card twice more than planned and then impossible to cancel membership. I had to cancel my credit card. Stay away.

15 september 2023
Logo RGG EDU

Antwoord van RGG EDU

Ludo, thank you for your review and we apologize for the delay. Double charging a credit card is not something we've experienced and agree this raises major concerns. We have a new Customer Service member fully onboarded and will address this immediately if it hasn't been yet. Please reach out to support@proedu.com if you still need assistance. Thank you and again, we apologize for this inconvenience.

Beoordeeld met 5 van de 5 sterren

Full time academic nerd turned full time photographer

Having already completed a full round of education in academia and science, when I decided to transition careers to become a full-time professional photographer at 30 years old, I just wasn't in a place in life to go back and enroll in a traditional education system again. PRO EDU and many of the instructors came into my life at exactly the right time. Though such legendary names such as Pratik Naik, Michael Woloszynowicz, Sandro, Earth Oliver, and more, I was able to hone my long time side hobby into a viable full time career. As a former nerd (ok, current nerd still, but that's between us), I love that PRO EDU tutorials are not just about the how, but also the why. I also love that they're taught in a way that I can then translate a skill taught for one specific area into an entirely different genre. Whether casual weekend shooter or professional, PRO EDU has educational content that everyone can benefit from (plus, the podcasts are hilarious!!)

8 februari 2023

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