Progressive Leasing Reviews 

2.191
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

De verdad una excelente experiencia loq ue más me gustó es que tienes facilidad de pago a 90 día de verdad que es muy buena opción recomendado 1000% y lo mejor de todo es el servicio. De atención al c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent and efficient customer service I have used there service 5or6 times I like they do not hesitate about changing Payments and dates. I will use them again soon. Thank you Progressive G. F... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Zero stars it's terrible customer service. Give you the run around, don't know what they're talking about. Connect you to customer service after customer service. Keep in mind. I have paid them off tw... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently wrapped up my lease agreement and it has officially been paid off. The entire lifecycle of this lease was handled professionally. The best part of working with progressive leasing was the t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst
  2. ook in
  3. Financiële instelling

Geschreven door het bedrijf

With thousands of retail locations nationwide, you can enjoy convenient, flexible lease-to-own purchase options on items such as furniture, electronics, jewelry, tires & wheels, mobile devices, appliances, mattresses and more. Own it in 12 months or less. No credit needed.*


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 44% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,1

Alle reviews

(2.191)

281 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Progressive Leasing is a great source…

Progressive Leasing is a great source to have for Buy Now Pay Later (BNPL) they allowed me a extension on my 90 days buy out. And allow me a second BNPL AGREEMENT to get more things while yet paying for the first Agreement with a 90 days Buy Out for this Agreement as well. I was able to furnish my whole One Bedroom Apartment. Thank You Progressive Leasing.
Scarlet

7 september 2026
Review zonder uitnodiging
Logo Progressive Leasing

Antwoord van Progressive Leasing

Hi Scarlet, thank you for sharing your experience! We're glad our flexible payment options helped you furnish your apartment and that the 90-day purchase option worked well for your needs.

We appreciate your trust in Progressive Leasing and thank you for choosing us!

The Progressive Leasing Team

Beoordeeld met 5 van de 5 sterren

Progressive Leasing provides a fast and…

Progressive Leasing provides a fast and straightforward way to get needed items with a simple application process.

5 juli 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Hi Krista, thank you for your review! We're glad to hear that you found our application process fast, simple, and easy to use. We appreciate your support and thank you for choosing Progressive Leasing.

The Progressive Leasing Team

Beoordeeld met 5 van de 5 sterren

The person who I talked with was very…

The person who I talked with was very helpful. And I was able to payoff my loan with ease. Once the New Year is here, I'll be doing my next lease.

16 september 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Thank you for your review! We're glad to hear our team was helpful and that paying off your lease was easy. We appreciate your trust in Progressive Leasing and look forward to serving you again in the future.

The Progressive Leasing Team

Beoordeeld met 5 van de 5 sterren

What made my experience great was ,when…

What made my experience great was ,when no else was there to help me with my purchase and made feel bad, Progressive leasing has help helped at least 3x when I used I appreciate them helping I pay extra but it's worth it, when life throws you curve balls Progressive made me feel better about myself,I highly recommend them. Thank you Progressive leasing

11 september 2026
Review zonder uitnodiging
Logo Progressive Leasing

Antwoord van Progressive Leasing

Hi Michael, thank you for sharing your experience! We're honored to have helped when you needed it most and are grateful for your trust in Progressive Leasing. Thank you for your recommendation and for choosing us more than once.

The Progressive Leasing Team

Beoordeeld met 5 van de 5 sterren

I been with this company for some…

I been with this company for some years now and I love them this is the only company that I experience work with you every time you behind on your payment. The customer service is amazing thank you very much because you all know things happen in life sometimes you might behind on a payment instead of them stressing you out and been disrespectful they do the opposite the come up with a solution to help you get back on track please don’t never change thank you

20 september 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Hi Shelia, thank you for your kind words and for being a loyal customer over the years. We're glad our team has been able to support you and provide solutions when life gets challenging. We truly appreciate your trust in Progressive Leasing and your recognition of our customer service team.

The Progressive Leasing Team

Beoordeeld met 5 van de 5 sterren

The best finance company

They are so friendly and supportive and easy to work with. If you keep your agreement good and keep them informed when you have a problem they work with you we have been doing business with them for a long time and we have not had any problems

12 september 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Hi Teresa, thank you for your kind words and for being a longtime customer. We're glad to hear our team has been supportive and easy to work with whenever you've needed assistance. We truly appreciate your trust in Progressive Leasing and your continued support.

The Progressive Leasing Team

Beoordeeld met 5 van de 5 sterren

Exceptional Customer Service

I receive outstanding customer service I had to call back a gentleman by the name of John answer my call and was able to resolve my issue his professionalism was excellent and he was very kind and knowledgeable. It make a difference when someone knows there job and exceeds in exceptional customer care.

Thank you John

15 september 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Hi G Davis, thank you for your kind words! We're glad to hear that John was able to quickly resolve your issue and provide the exceptional service you deserve. We'll be sure to share your
recognition with him.

Thank you for choosing Progressive Leasing!

The Progressive Leasing Team

Beoordeeld met 5 van de 5 sterren

Easy fast great customer service

Easy fast great customer service

23 juli 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Hi Sherry, thank you for your review! We're glad to hear you had a fast, easy experience and received great customer service. We appreciate your support and thank you for choosing Progressive Leasing.

The Progressive Leasing Team

Beoordeeld met 5 van de 5 sterren

Easiest loan provider I have used

Easiest loan provider I have used
When I needed help, the rep I spoke with was kind and helpful.

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Hi Johanna, thank you for your review! We're glad to hear that the process was easy and that our representative was kind and helpful when you needed assistance. We appreciate your support and thank you for choosing Progressive Leasing.

The Progressive Leasing Team

Beoordeeld met 5 van de 5 sterren

I recently wrapped up my lease…

I recently wrapped up my lease agreement and it has officially been paid off. The entire lifecycle of this lease was handled professionally. The best part of working with progressive leasing was the transparency- there were no hidden termination fees or surprise charges at the end. I would absolutely continue to lease from them again.

18 september 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Hi Felicia, thank you for sharing your experience! We're delighted to hear that your lease was completed smoothly and that you appreciated the transparency throughout the process. Thank you for your trust in Progressive Leasing, and we look forward to serving you again in the future.

The Progressive Leasing Team

Beoordeeld met 5 van de 5 sterren

This Progressive Leasing has allowed me…

This Progressive Leasing has allowed me to purchase expensive items in which I couldn't afford to buy in a peaceful, uncostly, and timely manner. A+ plus experience. Most definitely will continue to be a proud customer!!

18 september 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Hi Cornelius, thank you for your wonderful review! We're delighted to hear that Progressive Leasing has helped you get the items you needed through a payment option that worked for you. We truly appreciate your trust and loyalty, and we're honored to have earned your continued business.

The Progressive Leasing Team

Beoordeeld met 5 van de 5 sterren

My refrigerator went out and I went to…

My refrigerator went out and I went to a rental place but by the time they added up everything it would have been way over $2000.00 and it was used. Im seeing the ad pop up i told my husband let me try and i got approved an amount over $2500.00 I went to shop and found one will be delivered Saturday also customer service walk me thru the order on line. Got up this morning so happy I moved the old one out by myself. Thank you for approving me. Get service and im one happy person.

Thanks
Shirley Crutcher

16 september 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Hi Shirley, thank you for sharing your experience! We're so glad we could help you get the refrigerator you needed and that our customer service team was there to support you throughout the process. It's wonderful to hear everything went smoothly and that you're happy with your purchase.

Thank you for choosing Progressive Leasing!

The Progressive Leasing Team

Beoordeeld met 5 van de 5 sterren

Real simple application process

Real simple application process, good range of products that can be leased! No hassle.

8 augustus 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Hi Dana, thank you for your review! We're glad to hear that the application process was simple, hassle-free, and that you found a great selection of products to lease. We appreciate your support and thank you for choosing Progressive Leasing.

The Progressive Leasing Team

Beoordeeld met 2 van de 5 sterren

Bad customer service

They don’t care about taking care of the customers. I accidentally look at more than one loan to compare and they red flagged me. Then they wanted all the personal things about me. I try to talk to someone higher up to expedite it and i kept trying the circles. Very annoying and I will tell everyone to avoid them since they are good at avoiding the customers

17 september 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Hi Jim, thank you for sharing your feedback. We're sorry to hear that your experience with the application process and customer support was frustrating.

We never want our customers to feel unheard or inconvenienced, and we appreciate you bringing this to our attention. Please DM us your contact information so we can personally review your experience and connect you with someone who can help.
Thank you for your patience and feedback.

The Progressive Leasing Team

Beoordeeld met 1 van de 5 sterren

I would put zero stars

I would put zero stars. First I got approved and they told me congrats on receiving approval then when I went to the store I was not able to login because of two emails then I had them merged. After that I call them to make sure everything good ( progressive leasing states yes go ahead and finish on email then exactly same thing occured once I got off the phone wasn't working couldn't finish and I made final call to only to hear I'm not sure what's going you can try back in thirty days no I'm good I will not be using them in the future. All the running around only to not fix whatever the issue is.

16 september 2026
Review zonder uitnodiging
Logo Progressive Leasing

Antwoord van Progressive Leasing

Hi Ken, thank you for taking the time to share your experience. We're truly sorry for the frustration and disappointment this situation caused.

We understand how confusing it must have been to receive an approval, spend time resolving the issue with the two email accounts, and repeatedly confirm that everything was set, only to continue encountering problems when trying to complete the process. We can also appreciate how upsetting it was to reach out multiple times and still not receive a clear explanation or resolution.

This is not the experience we want for our customers. Please send us a direct message with your contact information so we can take a closer look at what happened and see how we can help.
Thank you for your feedback and for bringing this to our attention.

The Progressive Leasing Team

Beoordeeld met 3 van de 5 sterren

Thanks for getting back to me,didn't…

Thanks for getting back to me,didn't mean to be angry and I've done business with you before,they just need to do better, especially that salesperson,even I would have called after I brought up your account so the application wouldn't be denied.

29 augustus 2026
Review zonder uitnodiging
Logo Progressive Leasing

Antwoord van Progressive Leasing

Hi, Thank you for getting back to us and for sharing your feedback. We understand your frustration and appreciate you acknowledging your experience. Your comments about the communication and follow-up process are important to us, and we'd like the opportunity to look into this further. Please contact our Customer Service team so we can review your experience and better understand your concerns.
The Progressive Leasing Team

Beoordeeld met 1 van de 5 sterren

If I could put this as a zero

If I could put this as a zero, I would know their approval process was absolutely ridiculous. They instantly approve everybody, but then they deny you based on a credit card that you put on file which in fact has money in it, including the total finance asked amount the Customer Service does a horrible job at explaining what is actually going on you have to call them 1 million times to find out what’s even going on, but hey, everything happens for a reason I would definitely not finance with them in the near future.

4 september 2026
Review zonder uitnodiging
Logo Progressive Leasing

Antwoord van Progressive Leasing

Hi Klarrisse, we’re truly sorry for the frustration you experienced with the application process and while trying to get clear answers from our team. Please send us a DM with your contact information so we can review what happened and help clarify the situation.

We appreciate your patience and feedback.
The Progressive Leasing Team

Beoordeeld met 1 van de 5 sterren

I got progressive leasing

I got progressive leasing, because I work at big lots. We are supposed to be selling it. I wanted to give it a try. It sounded like a good deal. Except for the hidden fees because what they put on your lease agreement is not what you owe you do. In fact, have to math and figure out your own taxes. Otherwise, you're going to get a surprise bill. If you try to pay it off within the ninety days, you also get taxed. The full ninety days even if you pay it off sooner. I called customer service to explain to me exactly how the taxes were being calculated she said multiply it by 0.075% i did that, and the math came out wrong. Go figure. I wanted a call from a supervisor I got one but unfortunately I missed it because I have 3 children. And I was already on the phone with them for over an hour. Just to figure out how much taxes i'm being charged. So I called again and never received a second phone call. They just casually sent me a cost breakdown. In my email, which I never received prior to my phone call, which broke everything down, which made more sense. But it wasn't provided during the agreement that I signed. Knowing all this, the agreement is very muddy. Wording, and they do it on purpose. You don't know exactly how much taxes you're being charged until you get a surprise bill. When you try to pay off your bill.... i will not be pushing progressively. Seeing at my store specifically. Because I feel it is dishonest and not up front about how much you actually owe. They make it a math problem. The customer service rep. I talked to was very sweet. I never got to talk to the manager because he didn't care.

3 september 2026
Review zonder uitnodiging
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Antwoord van Progressive Leasing

Hi Hollyann, we hear you and we're truly sorry. Your frustration is completely understandable and we don't take this lightly. Please send us a DM with your account details so we can resolve this as quickly as possible.

We appreciate your patience and feedback.

Prog Leasing Team

Beoordeeld met 1 van de 5 sterren

I have been asking for a receipt for…

I have been asking for a receipt for the money they said they received from my bank account they keep giving me the run around and they dont say they received the money the worst customer service i have ever seen

3 september 2026
Review zonder uitnodiging
Logo Progressive Leasing

Antwoord van Progressive Leasing

Hi Jordon, we hear you and we're truly sorry. Your frustration is completely understandable and we don't take this lightly. Please send us a DM with your account details so we can resolve this as quickly as possible.

We appreciate your patience and feedback.

Prog Leasing Team

Beoordeeld met 1 van de 5 sterren

I've placed a order for a craftsman…

I've placed a order for a craftsman 30inch mower for lease. They LIED to me many times about the order being placed. THEN the last person that I spoke to FINALLY said yeah it wasn't placed. And didn't go through. I had gone on a MANHUNT to every store around me to find this mf order just to e told 3 days later yeah we didn't even place it

27 augustus 2026
Review zonder uitnodiging
Logo Progressive Leasing

Antwoord van Progressive Leasing

Hi David,
Thank you for reaching out and sharing your experience. We're sorry to hear about the frustration this caused, especially after being told your order had been placed. We understand how disappointing that can be. Please send us a DM with your name, phone number, and store location so our team can review your situation and assist further.

We appreciate your patience and feedback.
The Progressive Leasing Team

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