Promdressshop Reviews 

Thank you so much..... very pleased. I was so nervous about the fabric and fit because of ordering online. My daughter and I couldn't have been more surprised. We love it. It fits her so well and the fabric is gorgeous. Thank you and we will be returning..👍

Couture Candy out of California has same policies and was delightful to work with.

Prom Dress Shop - Rude Customer service! Unreasonable - no exceptions and unfriendly. Someone named Jill wouldn't even listen to reasons why the five day return was not possible- one of which the dresses arrived during spring break and we were gone. We now have 2 dresses that have never been worn. They were literally taken out of the box 3 times to try on (less that 10 minutes of total time) Most proms across the nation have not taken place. Very unpleasant people. Unpleasantly shared that other customers have tried to sell dresses on Ebay or Poshmark which leads me to believe this is a common occurrence.

Great fit, just like the size guide says. A beautiful dress and material is high quality. Just way too long from the hem but thats easily fixed.

The measuring guide isn’t correct. We measured as guided and received the dress and it wasn’t even close. Ended up costing me around $80 to return it.

The dress was exactly as expected, designer dress. It didn't fit me the way I wanted so I had to return it. Return was prompt and easy! The only downside was the restocking fee but other than that it was a great experience and would recommend to others!

My daughter was looking forward to receiving her dress, and she was really disappointed when the dress arrived. The quality of the dress was not what we expected and it was too big.

My daughter was measured before we ordered and we got a size bigger then we needed because it was a corset back. But the fabric that hides your skin was to small it was about 3 inches to short on both sides. Ended up getting a different dress because wouldn't have time to ship it back and order a different one and it get here in time for prom. Not satisfied at all...

Thanks the dress was beautiful I eill be shopping with u guy as long as possible

It only took about three days for me to receive my dress and it was GORGEOUS! The packaging could have been a bit better as the dress was kind of folded up and had it been soffeeent material would have been extremely wrinkled but all in all great experience

Dress came super fast and is absolutely Beautiful!

Dress was gorgeous! Not disappointed. Fit well and looked beautiful. Material was as expected and embellishments were perfect. Price was a bit high, but the dress was unique.

Horrible experience - won’t shop here again

Prom Dress Shop was great!!!! Bought a jumpsuit second go around for my grandaughter. 1 st dress was to straight fitting. 2 nd was a jumpsuit... it came in midsized was way to big... they contacted the dress maker and replaced it. Shipping straight from factory. Will definitely work with this shop again. Everyone I spoke with was very nice and very helpful to get us the jumpsuit in enough time for Sr. prom
Thanks for all of your help!!

I was so impressed with their customer service. When I needed to exchange for another size, they were extremely helpful and so easy to deal with. Thank you!

I was really impressed with how u huys kept me updated on my order and i love my daughter dress. I would recommend this com0any to others...

Received my dress in no time. They shipped my dress right away and updated me consistently about its where abouts through email. When my dress came, it was in perfect condition and looked exactly like how it was online. So pretty! Would recommend them to anyone

Great customer service with very good communication

Dress was just as pictured very pleased with it

Service was awesome! The rep helped me with the sizing of different dresses. We needed several dresses FAST and it all worked out!