I ordered a dress for homecoming, and the seller was responsive before the purchase. After the sale, however, communication became slow, and obtaining a return authorization (RMA) and refund has been... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Couture Candy out of California has same policies and was delightful to work with. Prom Dress Shop - Rude Customer service! Unreasonable - no exceptions and unfriendly. Someone named Jill wouldn... Toon meer
Dress is really beautiful but it shipped 2 weeks after the original ship date they quoted me. Would definitely recommend buying from here as far as quality dresses just make sure to leave yourself ple... Toon meer
I chose to order from this site because the availability of a return or exchange. Buying a formal dress online can be scary, but this process was great! Super fast shipping! Authentic name brand it... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.
Contactgegevens
5917 S Archer Ave, 60638, Chicago, Verenigde Staten
- 877-299-3786
- support@promdressshop.com
- promdressshop.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love my dress
Love my dress, it’s perfect. Service and shipping was great.
I purchased a dress from the Prom Dress…
I purchased a dress from the Prom Dress Shop & from another online dress shop (without properly reading their return policy). The dress from the prom dress shop was too large, but I was completely bummed that I could not complete my transaction with them & instead had to use the other dress shop (with TERRIBLE policies & customer service). I only do not have a dress from this shop because I ordered from another one that does not take returns like The Prom Dress shop does. I received excellent help and guidance from this shop. If I ever need a dress again, I am coming here first.
Amazing customer services
Amazing customer service, helped me get my dress quickly and efficiently.
Ordered a Sherry Hill dress for my…
Ordered a Sherry Hill dress for my daughter’s prom due to having a hard time finding 00 size locally. We were very pleased with the selection. It arrived only after a few days and fits her perfectly. I would definitely use again.
My dress came in faster than it was…
My dress came in faster than it was supposed to, and it fit me perfectly. it was just like the picture and actually even better in person!!
When taking out of plastic notice…
When taking out of plastic notice beading already coming off as well a string hanging. Now a portion of the dress doesn’t have beads luckily it’s the bottom. And sleeves are not true long sleeve almost 3/4.
The dress fits great!!
Very impressed with notifications!
the dress my daughter picked out for…
the dress my daughter picked out for prom was really pretty i didn't think i would like it but when she tryed it on she looked beautiful it is a little long but the top part fits perfectly thanks to you guys im done shopping for prom already
Very happy with everything
Very happy with everything. Dress is beautiful and the shipping was fast.
Went to a boutique to try on dresses
Went to a boutique to try on dresses. Fell in love with an Ellie Wilder dress I tried on. The boutique couldn’t get the size I needed so I looked online and found it here in my size. Ordering was easy, shipping was free and I got exactly what I wanted slightly cheaper too. Will definitely buy from here again. I would recommend this place to anyone, they have beautiful dresses and are reasonably priced!
Will not work with you at all!
Ordered a dress for my daughter, it was 2 sizes too small so now I’m stuck with it because it was a final sale. I just wanna wanted to exchange for another size and they would not work with me at all! This was a Rachel Allan dress and my daughter has other dresses in this brand in a size 6 so I know the sizing runs small that’s why I ordered a 6 when she normally wears a 2. Even in a 6, the dress was 2 sizes too small.
Dress came in 2 days and the price was…
Dress came in 2 days and the price was good.
Just a pictured. I would buy from Prom Dress Shop
again.
Exceeded Expectations
Dress was shipped expeditiously and arrived prior to expectations. The dress by Morilee fitted exactly as described.
The dress was beautiful but was a…
The dress was beautiful but was a little to much on the top but I emailed them right away and was able to return. Thank you
easy process
unfortunately the dress did not work out for my daughter But the ordering process, shipping and tracking notifications in return process notification was very easy and clear.
I love the dress it was perfectI love the dress it was perfect, the price was right, and shipping was fast!
I love the dress it was perfect, the price was right, and shipping was fast!
Loved the customer service experience
Loved the customer service experience. Ordering was easy and I could always talk to someone with questions. The price was reasonable and the dress was beautiful and true to size.
I am completely satisfied with Promdressshop.com!!
I was very impressed
The dress came faster than expected!
The dress came faster than expected and perfect!! Very pleased.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








