As a newbie to prop trading, I made a minor mistake. I was able to resolve my issue with customer service in a timely and satisfactory manner.
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My trading platform often goes off & I have to open it again. This is a worry if I’m in a trade & am unable to close it. Also, I cannot do my identity verification. There is no button to press to s... Toon meer
I have to say that the opportunity to learn to trade through PropEd Capital has been a real blessing. Since the first day i started and not knowing what I was actually getting into, I found the... Toon meer
Response time to any concerns was quick and if anything comes up - it’s solved fast . Good platform . I wish it had multilayer orders to be placed in one click .
Bedrijfsgegevens
Geschreven door het bedrijf
PropEd Capital is a transparent and reliable proprietary trading firm built for traders who want a fair, straightforward path to funding. We focus on simplicity, honesty, and consistency across all of our programs. Our evaluation model is designed to reward disciplined trading through clear rules, a balanced drawdown structure, and pricing that makes sense. Traders who qualify move into funded accounts with fast, dependable payouts and a support experience that actually listens and responds. We operate with a commitment to treating traders with respect and delivering exactly what we promise. From the moment you start an evaluation to the point you scale your funded account, you can expect clarity, quick assistance, and a platform designed to remove unnecessary friction. PropEd Capital exists to give serious traders the tools and structure they need to trade with confidence and maintain long-term success.
Contactgegevens
Verenigde Staten
- propedcapital.com
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As a newbie to prop trading
As a newbie to prop trading, I made a minor mistake. I was able to resolve my issue with customer service in a timely and satisfactory manner.
Super fast n quick help.
Super fast response and helped solve…
Super fast response and helped solve the issue. Thanks.
quick response and favorable reconsideration
quick response and favorable reconsideration of a position that did not consider the cause of the problem.
Avoid at all cost!!!!!
Avoid at all cost.
I purchased the $25,000 evaluation and the platform is terrible. You cannot modify your buy/sell order for take profit and stop loss. You would have to redo the entire order manually.
The discord is non responsive, the support email is also non responsive. It's been 3 days and they haven't responded back on the "modify" orders.
Now here comes the worst part. The account is making up false information and false data. It claims that I earned $1,000 in profit today (WHICH I DID NOT) so they increased the Consistency rule. Instead of earning $1,500 to pass the account, it now requires $3,000. The $1,000 earned today IS NOT accounted for. The trades are falsely created, the history of my trades were never made, it randomly generates trades.
Please, save yourself and do not use this propfirm. I beg you to stay away. I have screenshot of everything to document my case.

Antwoord van PropEd Capital
Immediate attention
Immediate attention, good communication, problem solving process. All excellent
The company offers unique solutions for…
The company offers unique solutions for its customers with fast support.
Thank you.!!
My trading platform often goes off & I…
My trading platform often goes off & I have to open it again. This is a worry if I’m in a trade & am unable to close it.
Also, I cannot do my identity verification. There is no button to press to start the procedure.
But I am very satisfied with the trading itself. Instant entering & exiting in trades have helped me make a lot of small profits.
Response time to any concerns was quick…
Response time to any concerns was quick and if anything comes up - it’s solved fast . Good platform . I wish it had multilayer orders to be placed in one click .
The responses to queries have been very…
The responses to queries have been very timely and quick. Thank you.
Fast and reliable platform
Fast and reliable platform, clear rules, professional support responds literally within minutes with prompt feedback. Very trader-focused professional platform. Glad I use it.
Excellent service helping…
Excellent service helping me iron out account problem. Thank you so much.

Antwoord van PropEd Capital

Antwoord van PropEd Capital

Antwoord van PropEd Capital
Bad Experience.
Using the web Onyx trading platform version I had a 8 minute time lag which meant my positions were instantly wiped out.
I was then advised to download the app version. I wish the company had told me this before I started trading.
My dashboard was not accurate and missing profit. When I raised it I was told there was a reset required but my profit was never added.
My trading calendar was totally wrong and conflicting values and profit and loss.
A better user guide would have been really helpful instead of guessing how to set up my account.

Antwoord van PropEd Capital
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