Propel Finance Reviews 234

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a really smooth and positive experience throughout. Everything was simple, clear, and handled without any issues. A special thank you to Jade Attwell for her support – she was friendly, helpful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was introduced to propel via Barclays through a gentlemen called Muntazir Rajwani. From that initial Contact I felt that I was in great hands and he kindly referred me after doing the initial checks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have dealt with Propel Finance for several funding deals and found them to always be responsive and practical with their funding support. I have recently completed a deal with the support of Dan Rus... Toon meer

Beoordeeld met 5 van de 5 sterren

Really helpful team at Propel. Friendly and extremely efficient. Pre-approved quotes for finance, with good rates of interest. Service above and beyond - Relationship Support Manager Dan Russ even cal... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financieringsmakelaar
  2. Business to Business-service

Geschreven door het bedrijf

Propel Finance provides flexible and accessible finance to SMEs across the country. We are one of the UK’s largest independent finance houses, helping more than 65,000 businesses across the UK to access finance to purchase business critical equipment quickly and easily. Our progressive approach creates competitive advantage for vendors and SMEs alike and sets us apart. We are small enough to care, and deliver a brilliant service to our customers, and big enough to have the expertise and technology to be a leader in SME finance. Finance is subject to status. Terms and Conditions Apply. Propel acts as a credit broker or a lender for business customers only.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

234 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Excellent Service

We used Propel Finance recently to help finance a shop refurbishment. The service we received, particularly from our point of contact Shazia Rasool was first class. Shazia made sure everything went to plan and I was particularly impressed with how pro-active she was throughout the whole process.
I would certainly have no hesitation in using Propel again for any future finance requirements.

5 december 2024
Review zonder uitnodiging
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Shazia!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Easy and very good service

Easy and very good service. Wayne couldn't have been more helpful and made the process easy to do.

14 november 2024
Review zonder uitnodiging
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

It was great,very helpful and…

It was great,very helpful and understandable. Aaron was great and he explained me very well about my finances. I definitely recommend Aaron to my other haulers friends.

5 november 2024
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Aaron!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Quick and smooth process, would recommend to anyone

Quick and smooth process and great communication

5 november 2024
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Bought a car from Audi as an asset

Bought a car from Audi as an asset, used Propel to cover 30% of the transaction.

Quick, responsive & personal.

At one point I figured because I was getting out of hours emails Propel was a small startup. Surprised to see that was not the case.

Service is great & the paperwork is clear. Audi themselves were positive when I asked how things had gone.

1 november 2024
Review zonder uitnodiging
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Work Vehicle purchase

I was passed on to Propel finance after speaking to someone from the Barclays business loan team. I had a good chat with Kyle about what I was after and managed to secure finance on a work vehicle. The interest rates seem pretty good compared to other companies I had spoken to and Kyle was great to work with, he has a really good manner when speaking to him and you never feel pressured. All in all a brilliant service.

30 oktober 2024
Review zonder uitnodiging
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Kyle!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Amazing customer service

The customer service from Gary Thom was outstanding. Gary went over and above to ensure our application was processed quickly and he kept us informed every step of the way. I have saved Gary's contact details for future projects and will recommend him to business associates. Thank you Gary!

3 oktober 2024
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Gary!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Above & beyond👏🏻

Very helpful, went above and beyond for us in a very short time frame

3 oktober 2024
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Asset Funders

We deal with a number of Asset Funders & have found the staff & process at Propel to be amongst the best. Matt Bird is particularly experienced in our marketplace so this made the whole account very straightforward to set up and use.

7 oktober 2024
Review zonder uitnodiging
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Matt!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent stress free service

Excellent service from Kyle helping me secure a company car loan. After providing a (first) quote he was happy to wait while I explored other options. There was no hard sell and there didn’t need to be as Propel were giving the best quote. Once I was ready to move forward everything went through very quickly and by this time the initial offer was even improved. Kyle was warm, patient and responsive. The whole process was amazing and I didn’t experience as moment of stress which I normally would with this kind of thing

1 oktober 2024
Review zonder uitnodiging
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Kyle!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Propel made the whole experience seamless

Propel made the whole experience a simple, straightforward affair.
Aaron Khatkar was excellent to deal with, and extremely responsive to our needs.
All in all, an excellent, seamless, competitive deal.

2 oktober 2024
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Aaron!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Very helpful and professional service.

Very helpful and professional service.

10 september 2024
Review zonder uitnodiging
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great service!

Great service from Wayne who was very professional providing details of what was requested. Excellent communication and quick turnaround helping us provide a great service to our mutual customer. Highly recommended.

2 september 2024
Review zonder uitnodiging
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Wayne!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great

Great, smooth experience thanks to Wayne!

2 september 2024
Review zonder uitnodiging
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Wayne!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Cracking Experience

We have recently had interactions with this company and we couldn't be happier with the level of professionalism. Thanks Wayne.

15 augustus 2024
Review zonder uitnodiging
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Wayne!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great service from Kyle

Kyle was really prompt to my emails and really did go the extra mile. i decided to purchase an extra van which was no problem, Kyle went out his way on his day off to ensure this deal was done before my end of year accounts.

28 augustus 2024
Review zonder uitnodiging
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Kyle!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 1 van de 5 sterren

Mis-sold me unregulated hire agreement…

Mis-sold me unregulated hire agreement for a shop fitting. The total cost was £12000.00 and the interest was over £7000.00 pounds. it was taken over 5 years but I wanted to settle the full payment within 1 year. As I was not explained properly over the phone.
They were asking for 5 years interest as well even if you wanted to settle within 10 months.
Carful with this No 1 Thieve company in the UK. Please try and take a personal loans and do it.

24 augustus 2023
Review zonder uitnodiging
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Antwoord van Propel Finance

Dear Mr Nadesan,

Regarding your review, we can’t see that we have received any complaint from you in regard to this matter re the terms of the original agreement that you signed in November 2020, where the full amount borrowed, interest rate and interest amount were clearly stated.

We can see your company ceased trading in October 2023 and you have been making payments since this date, personally, under Directors Guarantee Agreement. Additionally, we can see you asked for a repayment figure in April 2023, but have had no calls, emails or other communications since regarding repayment.

If you would like to have a conversation, please speak to our Collections Team where we would be pleased to discuss your outstanding balance.

Kind Regards,
Propel Customer Service Team

Beoordeeld met 5 van de 5 sterren

Good rates, great communication

Very easy to deal with and offered competitive rates. We appreciated having an account manager as our point of contact. Kyle was very patient and assisted us through each step of the process.

20 augustus 2024
Review zonder uitnodiging
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Kyle!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

I highly recommend Propel finance.

I highly recommend Propel finance.
Chris at Propel arranged our finance very quick and efficiently.
He did a great job.

31 juli 2024
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Chris!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Brilliant company and representatives. Highly recommended!

Absolutely excellent financial partner to work with. Kyle, one of the internal account managers is faultless and had a true understanding and care for our individual business needs. Highly recommended to anybody in the market for asset financing for their business and we will definitely be continuing to work with them throughout the years to come.

12 juli 2024
Review zonder uitnodiging
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Kyle!

Kind Regards,
Propel Finance Customer Service Team

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