Propel Finance Reviews 235

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Another purchase aided by Chris at Propel. Excellent service and will always go that extra bit further for you to make the deal happen. Many thanks again.

Beoordeeld met 5 van de 5 sterren

I had a really smooth and positive experience throughout. Everything was simple, clear, and handled without any issues. A special thank you to Jade Attwell for her support – she was friendly, helpful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was introduced to propel via Barclays through a gentlemen called Muntazir Rajwani. From that initial Contact I felt that I was in great hands and he kindly referred me after doing the initial checks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really helpful team at Propel. Friendly and extremely efficient. Pre-approved quotes for finance, with good rates of interest. Service above and beyond - Relationship Support Manager Dan Russ even cal... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financieringsmakelaar
  2. Business to Business-service

Geschreven door het bedrijf

Propel Finance provides flexible and accessible finance to SMEs across the country. We are one of the UK’s largest independent finance houses, helping more than 65,000 businesses across the UK to access finance to purchase business critical equipment quickly and easily. Our progressive approach creates competitive advantage for vendors and SMEs alike and sets us apart. We are small enough to care, and deliver a brilliant service to our customers, and big enough to have the expertise and technology to be a leader in SME finance. Finance is subject to status. Terms and Conditions Apply. Propel acts as a credit broker or a lender for business customers only.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

235 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

The communication was first class

The communication was first class. The team incredibly helpful and efficient

14 maart 2024
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication and the right attitude towards securing the services we needed at a good price.

11 maart 2024
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent service!

Chris Rich made the whole process of the deal very straightforward. The initial quote was prompt and well explained. Following my acceptance of the quote, things went extremely smoothly and was completed successfully within a matter of days. Chris also took the time to come and see me - I really appreciated the personal touch.

28 februari 2024
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Chris!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 1 van de 5 sterren

Mis-sold me unregulated hire agreement…

Mis-sold me unregulated hire agreement for a mobile phone. Over £3000! complained and they threatened court action if I didnt pay, so I CONTINUE to make the monthly payments. County Court claim arrived in the post 2 days ago for over £1300 of INTEREST!!! No prior warning or anything. Obviously I am going to defend it, cant wait to meet RYHS LAVENDER in person.

2 december 2023
Review zonder uitnodiging
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Antwoord van Propel Finance

Dear Mr Scott,

We can see that you purchased the equipment from one of our vendor partners, asked us to finance the purchase and signed a finance agreement with us.

Additionally, we understand that you took out a separate services agreement with the vendor. You advised us that you had raised a complaint directly with the vendor last October regarding a price increase that they had levied under their services agreement.

We advised you that the agreement was entirely separate to ours, however we have a file of communications with you since then in which you dispute this and most of which you have not responded to.

Our complaints team have additionally reached out to you this week however you stated that you did not want to engage with us. Regrettably therefore we are unable to help you further at the moment but please feel free to contact us at any time.

Kind Regards,

Propel Customer Service Team

Beoordeeld met 5 van de 5 sterren

Kyle Smith First Class!

Kyle Smith was my case handler and his attention at all times was first class and very efficient. Explained everything in detail and did everything in his effort to help me out. If anyone seeks help, I truly & highly recommend Kyle. I shall in future be more than happy to contact propel and Kyle. Many thanks again .

29 februari 2024
Review zonder uitnodiging
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Kyle!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Propel Finance

I had a lady called Shazia Rasool who dealt with me with regard to a new investment my company was making . Her attention at all times was first class and very efficient . I shall in future be more than happy to contact propel and Shazia for future investments. Many thanks again .
Patrick Carnan (Director )
Imperial Roofing Supplies UK Ltd

27 februari 2024
Review zonder uitnodiging
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Shazia!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

This is the second time I’ve used….

This is the second time I’ve used Propel to finance my van and they are very professional, friendly and efficient. Shazia has always made things easy from a customer point of view and will be returning to purchase again when as the business grows.
Steve

15 februari 2024
Review zonder uitnodiging
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Shazia!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Easy process

Easy process.

Payed when promised

Good rate

Advisor handled it all very well

2 februari 2024
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Kyle helped me get a vehicle in no time…

Kyle helped me get a vehicle in no time
I was happy with this service.

The best prices friendly and reliable

5 stars

1 februari 2024
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Kyle!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Fantastic!

Fantastic!
Absolutely the best finance company I've dealt with.
Alex was very easy to talk to, explained everything step by step, really quick reply on the approval and dealt with the motor dealers and my request with out fault, really went the extra mile.
Added bonus of having a connection to my bank which made me feel comfortable with the loan, very good rate as well.

23 januari 2024
Review zonder uitnodiging
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

I purchased a drop side truck and then…

I purchased a drop side truck and then a LWB Transit via Propel. This was all made possible by Lucas Lukianow and his team. Easy process with no hassle. These two vehicles have been a major contribution to my small business growth. I will use propel when I need more vehicles.

31 januari 2024
Review zonder uitnodiging
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Lucas!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Good experience from start to finish

Good experience from start to finish.
Propel quoted for finance for several vehicles, as I struggled to find one that was suitable. Luke always responded quickly and was patient while I continued to shop around. Once I found the right vehicle, the whole process was quick and easy.

26 januari 2024
Review zonder uitnodiging
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Luke!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 4 van de 5 sterren
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent communication

Work for Alex at Propel was very pleasant. Alex kept everything simple and straight forward, communication was excellent and the entire process was painless.
I would definitely use Propel again.

2 januari 2024
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Alex!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Competative rate and excellent service

We needed some finance for a new sprayer, so contacted our agriculture manager at Barclays who suggested Propel Finance. Propel were extremely efficient and gave a quote within hours, after some minor adjustments the paperwork was completed efficiently within a couple of days. After the machine was delivered Propel contacted us to see all was in order and again after a months use. Excellent service from Sarah and would use again without hesitation.

21 december 2023
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Very Good Service

Simply by giving a very good service and making the of raising funds a smooth process.

6 december 2023
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

used this company a couple of times…

used this company a couple of times with both of my bussinesses and found them very helpful and good price.

12 december 2023
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Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Dealing with Lucas and the team at…

Dealing with Lucas and the team at Propel was an absolute pleasure. Prompt and professional and the whole process was just so easy. I would 100% recommend them

11 december 2023
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Lucas!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

Dan was great

Dan was great, contacted me within 2 minutes and provided 4 quotes which allowed me to select which option suited me best. Sent the documents real quick and I collected my car inside 48 hours. Top service.

8 december 2023
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Dan!

Kind Regards,
Propel Finance Customer Service Team

Beoordeeld met 5 van de 5 sterren

From start to finish

From start to finish, everything was controlled and flawless. Thank you Mark Mountford and team your support is very much appreciated. I can highly recommend his services

8 december 2023
Review zonder uitnodiging
Logo Propel Finance

Antwoord van Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Mark!

Kind Regards,
Propel Finance Customer Service Team

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