Proper Pasty Company Ltd Reviews 

2.181
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Another delivery from proper pasties & again..a proper job!! Turned up slap- bang in the middle of the 1hr delivery slot by dpd, Still frozen & packed superbly. I've ordered before so knew what to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As the company name suggests, these are ’proper’ Cornish pasties! They arrived promptly, were well packaged and still frozen. The pasties are easily cooked in the oven and are absolutely delicious. An... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was a fathers day gift . The scones were described by dad as delicious and the pies excellent The parcel arrived less than 48 hours from dispatch meaning everything was still chilled which p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tasty pasties you cook at home,mine arrived in the last heatwave,i was concerned they would not be frozen still,i even contacted proper pasties over my concern,dpd didn`t deliver them to me until 5pm... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bakkerij
  2. Voedselproducent

Geschreven door het bedrijf

Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(2.181)

529 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Packaging and delivery good

Packaging and delivery good. A little more meat in the Cornish pasty variety would give you 5 stars

27 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Michele,

Thank you for your feedback!

We’re glad to hear you were happy with the packaging and delivery. We appreciate your comments on the filling — our Traditional Cornish pasties follow a set recipe, but we understand preferences can vary and will pass this on to the team.

Thanks again for taking the time to share your thoughts!

Warm regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Pasty

Quick delivery good quality reasonably priced taste yummy

27 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Karen,

Thank you for your lovely feedback!

We’re really pleased to hear you found the delivery quick, the quality good, and the pasties tasty.

We appreciate your support!

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Quick and efficient delivery and first…

Quick and efficient delivery and first class products

27 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Steve,

Thank you for your kind feedback!

We’re really pleased to hear you were happy with the delivery and the products.

We appreciate your support!

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Very tasty.

27 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Cyrus,

Thank you for your kind feedback!

We’re really pleased to hear you were happy with the products.

We appreciate your support!

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience, well packed and delivered on time. The pasties are very tasty, have ordered before and will be ordering again soon. The sausage rolls are also delicious and the cream teas.

27 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Joy,

Thank you so much for your lovely feedback!

We’re delighted to hear you’ve had another great experience with us — from the packaging and delivery to the pasties, sausage rolls, and cream teas.

It’s great to have you back again, and we look forward to your next order!

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

The taste of the ingredients and the…

The taste of the ingredients and the pastry is beautiful in the original ones and the vegetarian one is lovely too and the sausage rolls veg .
Pure quality 👌. David Scotland 👁 🙏👁
UK.

1 mei 2026
Review zonder uitnodiging
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi David,

Thank you so much for your lovely feedback, David!

We’re really pleased to hear you’re enjoying both the original and vegetarian options, as well as the sausage rolls — great to know they’re all hitting the mark.

“Pure quality” means a lot to us — thanks again for your support!

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

What's not to Love

So simple to order, I had the 8 Steak and Gravy pasties and 4 large sausage rolls. Arrived exactly as requested, all still frozen. Simple to cook and simply delicious. Lovely pastry and packed filling. I'm hooked and would highly recommend this company for both service and excellent produce. Thank you

28 april 2026
Review zonder uitnodiging
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Sarah,

Thank you so much for your fantastic feedback!

We’re delighted to hear you found the ordering simple and that everything arrived exactly as requested and still frozen. Great to know you enjoyed the steak & gravy pasties and sausage rolls — sounds like a perfect choice!

“Hooked” is exactly what we like to hear! Thanks again for the recommendation and your support.

Warm regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Very tasty Cornish pasties

Very tasty Cornish pasties. Best I've tried - and I've tried quite a few! Extremely well seasoned, just right. Gorgeous smell out of the oven. Good fillings and very morish.
Excellent company to deal with. I ordered just before 1pm and the pasties arrived the very next day. Well packed and insulated.

28 april 2026
Review zonder uitnodiging
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Terry,

Thank you so much for your fantastic feedback!

We’re thrilled to hear you rate them as the best you’ve tried —especially with such high praise for the seasoning and flavour!

Great to know the delivery and packaging hit the mark too. Really appreciate your support and kind words!

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Delicious product

Delicious product, cannot be bettered.
Delivered on time as agreed.
Highly recommended.

28 april 2026
Review zonder uitnodiging
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Bob,

Thank you so much for your kind words!

We’re delighted to hear you enjoyed the pasties and that everything arrived on time as expected.

We really appreciate the recommendation!

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Got them for a birthday gift

Got them for a birthday gift . Arrived when expected and were really appreciated. Lovely pastries.

24 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Jackie,

Thank you so much for your kind feedback.

I’m delighted to hear that your gift arrived on time and was so well received. It’s wonderful to know the pasties were enjoyed!

We really appreciate you taking the time to let us know, and we hope to be able to help again in the future.

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Delivered on time and the courier was…

Delivered on time and the courier was helpful putting parcel in the kitchen for me excellent

24 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Paul,

Thank you very much for your kind feedback.

I’m delighted to hear that your delivery arrived on time and that the courier was helpful in placing the parcel in your kitchen for you. It’s always great to know when both our products and delivery service meet expectations.

We really appreciate you taking the time to share your experience and hope to serve you again soon.

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

I ordered 2 separate hampers for my two…

I ordered 2 separate hampers for my two sons One to cheer up the Family after having to make the heartbreaking decision to have their very precious dog put to sleep.
My other son and his partner had birthdays very close together
Both enjoyed their treat and ordering and delivery was excellent Well done

24 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Mrs Walker,

Thank you so much for your thoughtful message.

We're very sorry to hear about your family’s loss – that must have been incredibly difficult. We're glad to hear the hamper brought a little comfort during such a sad time.

It’s also lovely to know your other son and his partner enjoyed their birthday treats, and that everything arrived smoothly.

We really appreciate you choosing us for such meaningful occasions, and thank you again for your kind words.

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, arrived promptly and well packed, brilliant service. Thank you

24 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Valerie,

Thank you very much for your kind feedback.

I’m delighted to hear that you found the ordering process easy and that your delivery arrived promptly and well packed. It’s great to know you were happy with the service.

We really appreciate you taking the time to share your experience and hope to serve you again soon.

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Great pasties and super fast delivery

Great pasties and super fast delivery, highly recommend 👍

24 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Keith,

Thank you so much for your kind feedback.

I’m delighted to hear you enjoyed the pasties and were pleased with the speedy delivery. Your recommendation really means a lot to us.

We truly appreciate you taking the time to share your experience and hope to serve you again soon.

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

A fantastic service from ordering to…

A fantastic service from ordering to delivery. Gives me a taste of my childhood where I grew up in Cornwall.
Carnt beat a proper cornish pasty. I always order from this company

24 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Sarah,

Thank you so much for your wonderful feedback.

It’s lovely to hear that our pasties bring back memories of your childhood in Cornwall—there’s nothing quite like a proper Cornish pasty! We’re truly grateful for your continued support and loyalty.

We really appreciate you taking the time to share this, and we look forward to sending you many more in the future.

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

compared from coughlans Greg's the…

compared from coughlans Greg's the filling r brimmed 2 the top with proper pasties with coughing they don't and u do different varieties this is y

24 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Stephen,

Thank you for your feedback.

I’m really pleased to hear that you’re enjoying our pasties and that you’ve noticed the generous fillings and variety we offer. It’s something we take great pride in, so your comments are very much appreciated.

Thank you again for taking the time to share your thoughts, and we hope to continue providing pasties you enjoy.

Kind regards,
The Proper Pasty Company

Beoordeeld met 3 van de 5 sterren

The experience is fine

The experience is fine, but notice the pasties are getting smaller
Never asked about any discounts so that has been removed

24 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Mr Wood,

Thanks for getting in touch.

I’ve checked our records and I’m unable to see any previous correspondence or note relating to a 10% discount being issued or promised. Could you let me know a bit more about this — for example when it was offered or what it related to?

Once I have that information, I’ll be happy to look into it further for you. Please email to sales@properpasty.co.uk

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Crackin' Pasties Gromit!

I've bought from Proper pasties several times now, and each time they are consistant in size and flavour and just how an Oggie should be. And as they come in three sizes the world is your pasty oyster, so to speak. Haven't tried any of the other flavours as yet, but the traditional ones are fantastic.
We just love 'em!

24 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Robin,

Thank you so much for your lovely feedback!

We’re delighted to hear you’ve been enjoying the Traditional pasties and that they’ve been consistently hitting the mark — just how an oggie should be!

Love the “pasty oyster” comment too. If you ever feel like branching out, there are plenty of flavours to explore — but we’re glad the classics are doing the job perfectly.

Thanks again for your continued support!

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Large ones seem tastier than medium

Large ones seem tastier than medium

24 april 2026
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Chris,

Thanks for your feedback!

Interesting observation — sometimes the larger ones can seem more flavourful just due to the filling-to-pastry ratio. Glad you’re enjoying them either way!

Kind regards,
The Proper Pasty Company

Beoordeeld met 5 van de 5 sterren

Excellent response to a small mistake

Slight mishap as my order arrived on time but was slightly wrong, this was quickly rectified and my correct order despatched and I was encouraged to keep the original free of charge. 1st class service following a slight error

27 april 2026
Review zonder uitnodiging
Logo Proper Pasty Company Ltd

Antwoord van Proper Pasty Company Ltd

Hi Mr Thomas,

Thank you very much for your kind feedback.

I’m sorry again for the initial mix-up with your order, but I’m really pleased we were able to resolve it quickly for you. It’s great to hear that you were happy with the service and the outcome.

We truly appreciate your understanding and support, and your comments mean a lot to our team.

Kind regards,
The Proper Pasty Company

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