Can’t fault Proporta. Easy to navigate website, no issues with delivery. The product itself (Ted Baker Wallet Case) is terrible quality. The coating has all cracked and started peeling within a couple... Toon meer
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Lees wat reviewers zeggen
Placed an order for 2 phone cases as Proporta is the only place that offers the Ted Baker covers my wife loves. Provided with a delivery due date BUT then informed there was a delay in shipping. This... Toon meer
The service received was 1st class ..from my order to delivery but since receiving my Ted Baker mirrored iPhone case,the leather strip on the inside spine side has started to already come away from th... Toon meer
I ordered a Ted Baker phone case but within a short period of time the colour started to fade and the plastic around the mirror became unstuck. I contacted Proporta and they immediately replaced the... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Check out the latest iPhone XS, XS Max and XR range of quality protective fashion cases from Ted Baker, Proporta , Greeenwich, Fat Face, Jack Wills and Karen Millen,
Contactgegevens
Sea View Way, BN2 6NX, Brighton, Verenigd Koninkrijk
- proporta.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 17% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Sent it straight back to you as it was…
Sent it straight back to you as it was wrong size and not received my refund
I have brought from Proporta before
I have brought from Proporta before - great price and super fast delivery.
Always a fantastic service.
Always a fantastic service.
My phone case came really quickly.
Very happy 😃
Always easy to order and promp delivery…
Always easy to order and promp delivery
Very professional 10\10
Love this Ted Baker mirror phone case
Love this Ted Baker mirror phone case. A beautiful strong case. Very reasonably priced and it was delivered next day. Very pleased, thank you.
Fast delivery
Fast delivery , amazing company great selection of phone cases. Love my case protects my phone so well.
Great customer service.
Purchased a Ted Baker iPhone case, after 4 months it developed a fault. Proporta customer service was excellent, quick response and immediate resolution. Thank you
Can’t fault Proporta
Can’t fault Proporta. Easy to navigate website, no issues with delivery. The product itself (Ted Baker Wallet Case) is terrible quality. The coating has all cracked and started peeling within a couple of weeks of use. I have always had TB cases for my iPhones over the years and found them perfect. Definitely wouldn’t recommend the product now.
Quick service and good price
Please don’t bother there shocking had…
Please don’t bother there shocking had on for 2 weeks cracked already, warranty is void please please stay away from this Brand
APPALLING COMPANY WITH DISHONEST BUSINESS PRACTICES IN REFUSING TO REPLY WHEN YOU HAVE 11 MONTHS LEFT ON A 1YR GUARANTEE
I would have left NO stars if I could have !!
I’ve never had problems with Proporta ever before in buying phones cases (5 previous). This time however I’ve sent 4 emails about a faulty case I received in mid December that is broken after 5 weeks of use. I’ve NOT HAD A SINGLE REPLY. This is guaranteed for one year from purchase which they are ignoring.
Not only is their non response appalling business practice and utterly dishonest but they are illegally breaking the Consumer Goods Act of 2015. I will not contact them again, but will contact Trading Standards and make a Formal Complaint against them there. Plus, I will contact the Police in Brighton reporting them for fraud as they are not acting within the Law. I will also be contacting “Sally Sorts It” at the Daily Mail so she can warn her readers of the sharp practices Proporta uses by ignoring valid and genuine complaints about their products which they state in their Terms & Conditions of having a 1yr guarantee - not much use if Proporta refuses to reply to emails etc.
UPDATE - after endless emails I finally received my full refund of £24 today on 28th February. It’s really sad as I will never buy from them again.
Great company with quick delivery
Great company with quick delivery, and beautiful Ted Baker phone case
Always a pleasure to deal with
Always a pleasure to deal with. Great communication and lovely phone case.
Thank you
Ordering was easy and quick delivery…
Ordering was easy and quick delivery with up to date information
Great Customer Service
The original shipment unfortunately got lost in the mail, but the customer service arranged a replacement within short. Great service!
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