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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've ordered several Ted Baker iPhone cases over the years and I've had nothing but good experience from them. They were also willing to replace one phone cover as hadn't received it but it arrived th... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolute joke of a company, still waiting for our iphone 16 cover which has been on pre order for over 8 weeks now with the date being pushed back constantly. impossible to get an Email reply from th... Toon meer

Beoordeeld met 1 van de 5 sterren

Inept, incompetent, laughable. Ordered a Ted Baker phone case, paid extra for engraving. It arrived minus the engraving. Emailed to complaint and was assured that a replacement will be despatched. I q... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Paid for express delivery as had trusted the site having used once before, but nothing. No delivery it’s been 5 days and no further updates, no reply to the message I sent 3 days ago. Hoping I get a... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoonaccessoire winkel

Informatie afkomstig van verschillende externe bronnen

A market-leading smartphone case & mobile accessories designer and retailer with over twenty years' experience. Working with some amazing fashion, technology and lifestyle brands as well being the proud licensed partner of Ted Baker, Karen Millen and Jack Wills.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

58 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

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Beoordeeld met 1 van de 5 sterren

Pre ordered a Ted Baker case for iPhone…

Pre ordered a Ted Baker case for iPhone 16 pro - they took payment straight away. It's now 4 weeks after the expected dispatch date and still awaiting delivery. Contacting customers service has been impossible - both phone lines don't work, so I sent an email and am still awaiting a reply.
Have I been scammed ? You have been warned !

26 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Struggled to give this 1 star rating

Struggled to give this 1 star rating. My phone case just did not arrive even after explanation of a quality concern. I worry that i have lost my money which is poor.
I would urge customers to avoid this company

20 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Does Proport even exist anymore …

IT seems their eBay account stopped selling over a year ago and now they list a few radiators under that account , strange , they don’t answer emails or requests anymore so I wonder what is going on with them as a company overall, since the bankruptcy of Ted baker and new owners they may not even have right ago sell Ted baker anymore and it is totally apparent that they have a new supply chain and the product has become a totally cheaper down versioning what is was . Proporta you should block selling if you are no longer invested in your business and customer s , shame shame

28 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute joke of a company

Absolute joke of a company, still waiting for our iphone 16 cover which has been on pre order for over 8 weeks now with the date being pushed back constantly. impossible to get an Email reply from the company they are obviously ignoring them. Avoid this company like the Plague.

18 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

wish I’d if read the reviews before…

wish I’d if read the reviews before buying. Ordered a phone case and it’s still not been dispatched and quite frankly I don’t expect it to. No response from this scam of a company either. I will be taking this further to get my money back.
Please avoid

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ted Baker iPhone case

I've ordered several Ted Baker iPhone cases over the years and I've had nothing but good experience from them. They were also willing to replace one phone cover as hadn't received it but it arrived the next day so I contacted them to cancel the replacement they were going to send me. I also find they are reasonably priced compared to other sites. Have just ordered 1 more.

3 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad experience

Paid for express delivery as had trusted the site having used once before, but nothing. No delivery it’s been 5 days and no further updates, no reply to the message I sent 3 days ago. Hoping I get a refund now and not been scammed - will avoid in future.
19/05/2025 - the company have emailed today, apologised and refunded me in full

18 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT USE. This company is apparently closed

I ordered a phone case 8th of March.
Despite 3 emails querying where it is, no response. Phones not answered and no response to poor reviews on here.
No idea how to pursue a refund.

8 maart 2025
Review zonder uitnodiging
Logo Proporta

Antwoord van Proporta

Hi, Thanks for contacting us. I'm extremely sorry that you've not received a reply to your query. If you could send us your Proporta order reference number we will be happy to provide you with an immediate solution. Many thanks

Beoordeeld met 1 van de 5 sterren

Disgraceful experience

I think I've been scammed. Ordered a ted baker phone case 3 weeks ago and still hasn't arrived, also sent 2 emails. The first one was replied to and I'm assuming that it's because they knew I still thought that it was just a late delivery, now they are ignoring me, phone number is invalid and I can't find an address that has any sign of them being there.

AVOID THIS COMPANY!!!

17 maart 2025
Review zonder uitnodiging
Logo Proporta

Antwoord van Proporta

Hi Connor, Thanks for contacting us. We are extremely sorry for the delay, however, we hope that you were happy with the resolution provided and we look forward to hearing from you. Many thanks

Beoordeeld met 1 van de 5 sterren

Avoid this scam company

Ordered a phone case over a month ago
Payment taken immediately
No phone case has arrived
E mails being ignored
The contact number advertised is not a working line
AVOID this company at all costs

2 februari 2025
Review zonder uitnodiging
Logo Proporta

Antwoord van Proporta

Hi Jackie, Sorry to hear about the difficulties you've had. Please do provide us with your order details and we will be happy to provide you with a suitable solution. Many thanks

Best wishes,
Diana

Beoordeeld met 1 van de 5 sterren

Order for phone case not received

Order for phone case not received. Tried to phone number for customer service several times and each time the call is just cut off immediately. No tracking of order available. E mail to Proporta just bounces back as unable to send. Please let me know when my order will arrive.

14 maart 2025
Review zonder uitnodiging
Logo Proporta

Antwoord van Proporta

Hi, Thanks for your feedback. Please accept our apologies for any inconvenience caused. Your order should have shipped out ealry this week. If you've not received a shipped confirmation email please do let us know and we will look into this for you. Many thanks

Beoordeeld met 5 van de 5 sterren

Good cases. As expected

Good cases & customer service as expected.

3 september 2023
Review zonder uitnodiging
Logo Proporta

Antwoord van Proporta

Hi Sean, we are sorry to hear about the difficulties you've had and we have arranged for a replacement case to be sent to you asap.

Best wishes,
Team@proporta

Beoordeeld met 1 van de 5 sterren

Ordered AirPods Pro case.

Ordered AirPods Pro case at start of the week. Royal Mail 48hr delivery and surprise surprise no delivery!! 😡

AVOID!

Will not be shopping here again.

1 augustus 2023
Review zonder uitnodiging
Logo Proporta

Antwoord van Proporta

Hi Felicity,

Please accept my apologies for what you have been through. We're very sorry for this experience. As a result we have processed an immediate refund for you.

If there is anything further that we can do for you please don't hesitate to contact us.

Best wishes,
Diana Kenny

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