PROSHRED® Security Reviews 376

Great service

Driver was very friendly and helpful, give this man a raise.

Fast professional service

Talking to a live person who answered all questions and was very pleasant.

On time and professional! Loved that they came to the house and shred what I needed right in front of me. Safe and secure. Will definitely use this service again!

On time
Rob was very nice and helpful
All around, great experience

Very professional company and staff. Easy to schedule and the driver was on time and very polite. Everything taken to the truck and shredded. We recommend this company

Excellent customer service. The entire onsite shred process was fast. Obed the driver was very helpful, professional, and courteous. I would definitely use Proshred again.

Denise was amazing in explaining the process to me and getting it scheduled. He followed up a few days before, the day of, and a few days later. The staff that came out to shred the documents we also amazing, it was started and completed so quickly that by the time I gave them my payment and signed for the service they were finished, I had to ask them to show me the footage (lol)

From my first email to the actual pickup, ProShred was professional, but also kind and understanding of my situation. I inherited my mother's house, and it came with a lot of old paperwork. Their pricing was very competitive, and the technician was fast, friendly, and supportive! I have already recommended their residential services to others.

Good customer service excellent security.

Very poor communication within the office regarding the time of the truck arriving. When trying to reach the office, three times on hold, "portal number 2". Requested a call back, never got. Finally reached someone at 3:48 and could not get an answer, said would call back. No call back. Truck came at 8:00 am.
Driver was great, felt bad about complaining to him. Certainly was not his fault.

Honest, gentle and accurate company.

Quick responses and availability to make changes esily. Showed up on time

The driver called when he was enroute and called when he was pulling up to the house. He was professional, respectful and quick with picking up the papers.

Excellent Experience
The reason for such an excellent experience with our onsite shredding was the driver. He arrived on time, introduced himself and took the time to explain the process. We have used Proshred for many years, but the driver did not know that. So it was very professional of him to inform us of what to expect. After explaining the process the driver went right to work shredding the many boxes of documents we had. Once done, the driver took me to the truck and pointed out on the display exactly how many bins of documents had been shredded so that we knew exactly what the cost would be for the job done. Throughout the whole process the driver was very up beat and informative. I can honestly say that he is a person that truly enjoys what he does and meeting new people. The driver's great energy and dedication to his job made our onsite shredding an excellent experience.

You showed up on the date scheduled and your staff was very friendly and professional.

I can't recall the gentleman's name that came to collect our documents but he was so friendly and eager to suggest other items to discard to make sure we got our full money's worth on this project. Truly a pleasure to work with you all. I will be reaching out for future shreds.

The truck was on time, and the driver very efficient. Very pleased with their service

5 Stars, due to the technician’s professionalism, and helpfulness.