PROTECTION PLUS ® Reviews 334

I called the office this morning regarding some documents. I received the documents asap and Priya called to make sure I received them. Excellent service as always. Thank you.

Outstanding service and responses from both Priya and Steve today - they knew exactly what I needed - and responded quickly - I wish all firms had such great people working on their support desks.

Well done both you !

Thanks - Mary

Terrific Experience - Heartily Recommend

We have a great meeting with our security consultant, who listened to our concerns and helped us plan a system specific to our needs. The system installer was a wealth of knowledge and patiently answered all our questions. We have no hesitations recommending Protection Plus.

Excellent explanation of battery issue and where to purchase replacement.

Stephen remotely helped me fix an issue that I was having with my door chime. Great team to deal with!

Been with Protection Plus for about 10 years. Never had any issues.
Any interaction I've had they have been very friendly and professional.
Great company.

Prompt and knowledgeable service. Thanks Stephen.

Excellent and quick work - rekeying 15 doors. Very professional.

HomeProtection Plus is an excellent home monitoring company that cares about its customers in the best possible way. Affordable and Professional!

This company did a superb job on installation of our 8 camera home surveillance system, including assessing our requirements, selecting the correct equipment, designing the proper camera locations and installing and fine tuning the system, plus educating us on how to use it.

Their team was very professional and courteous and went out of their way to accommodate us and to educate us on proper use of the system.
They went the extra mile in several ways, including:
1. Some time after installation, we determined that one camera would serve us better if it was relocated, and they came out and did that for us at no cost.
2. We had a slight misunderstanding about which NVR we would be getting. This was mainly our fault, but, while they were under no obligation to do so, without hesitation, ProtectionPlus upgraded the NVR to the one that we wanted.

We also have their expertise available anytime we have questions about retrieving video footage, system operation, etc.

I suppose we may possibly have saved a few dollars by buying the equipment and installing it ourselves, but I very much doubt we would have ended up with such a professional job and one that we can count on to serve us for many years to come.

Very professional and trust worthy. I am continuing the service with them even after my contract ended. Highly recommend protection plus rather going with big corporate companies.

Excellent experience today! I had scheduled a technician call to move the alarm system keypad to another wall. Jason Fischer came to do the job, he was polite, friendly and very efficient. And he went out of his way and fixed a mirror to our wall from where he had moved the keypad. Thank you, Jason and thanks to Protection Plus for sending him over. Highly recommended.

Joe installed my security system yesterday! It works great and is right where I wanted it. He even fixed my front window! Thank you Joe!

I called to request an invoice from the office. The phone was answered promptly by Priya. She was courteous, patient, and efficient, and sent me the document I needed less than twenty-four hours later. Thank you, Priya, for your wonderful customer service!

The shoe is so thin and offers NO support! Very misleading!

Extremely knowledgeable and professional staff. Always responded promptly to phone and email inquiries. Did excellent installation jobs. Very impressed with the end result.

John took the time to help us decide on which locks to use and also gave us added peace of mind. He is fantastic. I won't hesitate to recommend and will use Protection Plus for future security needs. Thank you!!

This company is the real thing, great security, great staff and great service. i have tried many companies over the years and protection plus has my business for many years to come.
thank you protection plus for taking such great care of my family and i
warmest regards larry and nancy

John provides excellent service and advice. He is very knowledgeable and skillful. Not only he fixed all my door problems but he gave excellent advice on increasing the security of my home.