This company is horrible. They never answer the phone. They have been out of business since 2024 call the consumer affairs of Florida. Don’t use protect my car.
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Lees wat reviewers zeggen
Butterfly Skull Car Seat Covers seat covers green But, if you’re someone that spends a good amount of time in the driver’s seaseat covers peugeot 2008t. seat covers peugeot 2008 You also... Toon meer
Received first oil change quickly from jiffy lube, they called confirm me as a customer I was only there 20 min. Also free of charge there were other minor things I need, I was informed, one critical... Toon meer
Great establishments. Great customer service. Great people in general. Lady helping me was very knowledgeable and friendly. 3xs a yr oil change is a plus. All your auto protection needs. Towing, rent... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Protect My Car is a vehicle service contract provider that has multiple coverage plans to help meet your needs and budget. The company offers three vehicle service contracts: The Supreme Plan being their ultimate plan for lower mileage vehicles. The Select Plan is their robust coverage plan for vehicles with average mileage. The Driveline Plan which offers a solid foundation of coverage for higher mileage vehicles. Once you become a Protect My Car customer, you work directly with the company for customer service, claims administration and contract financing. You don’t have to work with a middleman or seek third-party approval. All Protect My Car has plans provide best-in-class claims and customer support, 24/7 roadside assistance, free oil changes and tire rotations and their exclusive PMC Rewards Plan, providing daily deals, giveaways, coupons, and thousands of ways to save money every day. Coverage plans are available on the company’s website or by contacting a Protect My Car advisor. The process begins with a free quote. The company has an average down payment of $99, which is low compared with other car warranty companies. The daily cost for a Protect My Car plan is about the cost of a fancy cup of coffee. Deductibles are $100 for Supreme and $200 for Select and Driveline coverage plans. Protect My Car has a 30-day money-back guarantee. This is standard among extended auto warranty companies and lets you cancel your plan in the first 30 days. This is helpful in case you decide that a car warranty isn’t right for you. Because Protect My Car is a direct provider, it can work directly with you to come up with a payment plan.
Contactgegevens
570 Carillon Parkway, Suite 300, 33716, St. Petersburg, Verenigde Staten
- 800-253-2850
- customerservice@protectmycar.com
- protectmycar.com
3,7
Gemiddeld
4K reviews
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They care about the client and they…
They care about the client and they don't hang up until they give you the information they have requested and it has been made clear.
18 januari 2023
Review zonder uitnodiging
Antwoord van Protect My Car
Thank you for your comments. It does make a difference, doesn't it? Having a knowledgeable and professional company who really cares about your situation and gives you the help you need really gives our customers good peace of mind. Thank you for sharing your experience. We are here to help any time you need us.
worse customer service ever~!!
I'm writing this review in regards to protect my car claims department. I had an rental car for several days as my car was in the shop for repair. I paid out of pocket expense and submitted my claim for reinbursement for car rental. I called the claim department for a status update on when I would recieve the reinbursement as it has been over a month. The claims department tried to offer their credit card for the cost of $150 I explain to the represenative that process doesn't work and I requested a regular check to me mailed to me. The represenative was unprofessional. I requested to speak to a supervisor and the representative said he doesn't have a supervisor. In additon to paying $150 out of pocket expense the claims department refused to send me a check to cover my expenses. The worse service ever!
18 januari 2023
Review zonder uitnodiging
Antwoord van Protect My Car
We understand your frustrations and apologize for any inconvenience you may have experienced. We are happy that one of our supervisors was able to reach out to you and help with your reimbursement request. If you have any questions or concerns, please don't hesitate to call our Loyalty department at (435) 513-3145. Thank you for being a valued Protect My Car customer.
Fast and easy great job
18 januari 2023
Antwoord van Protect My Car
Thank you for taking time to provide comments on your experience with Protect My Car. We do work hard to make sure your experience with Protect My Car is a positive one and that the whole process, from choosing the right coverage, to making sure it is comfortable on your budget, to fast and efficient claims service, towing and rental car benefits, gives you great peace of mind. By the way, if you know friends or family who might benefit from a policy, please tell them about us. We will treat them with just as much respect as we do you. Remember, if you refer to someone who purchases a policy, we thank you by sending you a Visa gift card. Thank you for your comments. We appreciate them very much.
Seem that the repair shop has trouble…
Seem that the repair shop has trouble with ur reps.
16 januari 2023
Antwoord van Protect My Car
Thank you for bringing this to our attention. We are happy that one of our specialists was able to reach out to you to provide feedback regarding your review. If you have any questions or concerns, please don't hesitate to call our Loyalty department at (435) 513-3145. Thank you for being a valued Protect My Car customer.
Turn in the card and it’s all taken…prepaid card
Turn in the card and it’s all taken care of.
13 januari 2023
Antwoord van Protect My Car
Thank you for your comment. That is exactly that we like to hear. In fact, giving our customers overall peace of mind is our number one goal around here. Thank you very much for letting us know we are meeting that goal and thank you for choosing Protect My Car.
handled in a timely manor
12 januari 2023
Antwoord van Protect My Car
Thank you very much for your comments and nice thoughts. We do stand behind every customer and contract and go out of our way to not only save our customers money in repair costs, but also make the break down easier to handle so we can get you back on the road and back to your life. Thank you again for your comments.
Help me easy and with no hassle
9 januari 2023
Antwoord van Protect My Car
We do work hard to make sure your experience with Protect My Car is a positive one and that the whole process, from choosing the right coverage, to making sure it is comfortable on your budget, to fast and efficient claims service, towing and rental car benefits, gives you great peace of mind.
Please let us know if you have any questions or if there is any way we can help.
Good customer service
Good customer service. Thank for providing payment for my oil change.
11 januari 2023
Antwoord van Protect My Car
Thank you very much for providing your comments on your experience with Protect My Car. Providing our policyholders with good peace of mind is our most important goal. We are glad we were able to give the help you needed with oil change, and we stand ready to do so again when the need arises. As always, if you have any questions, please do not hesitate to let us know. Thank you again for your very encouraging comments.
Quick and outstanding service
12 januari 2023
Antwoord van Protect My Car
Thank you for your comment. That is exactly that we like to hear. In fact, giving our customers overall peace of mind is our number one goal around here. Thank you very much for letting us know we are meeting that goal and thank you for choosing Protect My Car.
I had no problem getting the service…
I had no problem getting the service that I required. I so glad I joined Protect my car. You all are everything I expected. Thanks
11 januari 2023
Antwoord van Protect My Car
Thank you very much for your kind comments. We make it our mission to provide excellent service and needed help to all policyholders. We are thrilled that the policy, our staff, and our services have been of help to you. Your peace of mind is always our most important goal. Please call us anytime you have any questions or if there is anything we can do to help.
On time with everything perfect company…
On time with everything perfect company I referred my best friend to them.
13 januari 2023
Antwoord van Protect My Car
Thank you for your review and for choosing Protect My Car to help you protect your car and your budget. We appreciate that very much and we know you'll save a ton of money with this coverage. Thank you, too, for referring folks to us. We will treat them with just as much respect as we do you.
Simple claim payment
Paid for my oil change immediately via credit card. No wasted time. Great company. Will highly recommend this company!
12 januari 2023
Antwoord van Protect My Car
Thank you very much for providing your comments on your experience with Protect My Car. Providing our policyholders with good peace of mind is our most important goal. We are glad we were able to give the help you needed with oil change, and we stand ready to do so again when the need arises. As always, if you have any questions, please do not hesitate to let us know. Thank you again for your very encouraging comments.
Best Promotional Email I ever Opened
I had my car towed to Hendrix Chevrolet when it went completely dead. Found out tat y alternator went out. Gave them my card and they contacted your offices. Even the service rep at the dealer was impressed with how smooth everything went. Instead of paying 900.00 for services I paid 238.69. That's a big difference from what I was looking at. Thank you so much. Best promotional email I ever opened!!!!!
11 januari 2023
Antwoord van Protect My Car
Thank you very much for your comments and nice thoughts. We do stand behind every customer and contract and go out of our way to not only save our customers money in repair costs, but also make the break down easier to handle so we can get you back on the road and back to your life. Thank you again for your comments.
Great coverage.
I have a 2011 prius with 200k so far they have honored every claim I submitted on my platinum ambassador coverage. Thanx.
12 januari 2023
Review zonder uitnodiging
Antwoord van Protect My Car
Thank you for your comments. We appreciate them very much. Folks with older, higher mileage vehicles find it almost impossible to get qualified for coverage with most companies. Protect My Car is always happy to help. The coverage saves you on qualified repair costs, provides towing, roadside assistance and even pays for oil changes and tire rotations, all at an affordable monthly premium. We do work hard to make sure this protection is affordable for everyone’s budget. It’s all part of not just doing the right thing but doing things right for each customer.
That they are there when you need them.
I called once before but no answer. This time I got someone waiting a long time. I got in and out with no waiting.
11 januari 2023
Antwoord van Protect My Car
Thank you for your review. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. Please let us know if you have any questions or if there is anything we can do for you.
CUSTOMER SERVICE IS A PLUS!
The dealership I frequent for my oil changes, spoke highly of the customer service person he communicated with when asking about the free oil change. He wanted me to know how nice the woman was on the phone, so I’m passing that information on to you.😊 Thank you
11 januari 2023
Antwoord van Protect My Car
Thank you for your comments. It does make a difference, doesn't it? Having a knowledgeable and professional company who really cares about your situation and gives you the help you need really gives our customers good peace of mind. Thank you for sharing your experience. We are here to help any time you need us.
Antwoord van Protect My Car
Thank you very much for providing your comments on your experience with Protect My Car. Providing our policyholders with good peace of mind is our most important goal. We are glad we were able to give the help you needed with oil change, and we stand ready to do so again when the need arises. As always, if you have any questions, please do not hesitate to let us know. Thank you again for your very encouraging comments.
Mike Morin's auto
The mechanic i go too, had no problems getting paid from protect my car. That was good news too me. They were surprised that oil changes were covered, they had never heard of a company doing that, they dealt with other companies who do not cover that.
10 januari 2023
Antwoord van Protect My Car
Thank you for your comments. Protect My Car makes every effort to ensure that the interaction between our customers and the repair shop is a smooth and positive process. The coverage saves you on qualified repair costs, provides towing, roadside assistance and even pays for oil changes and tire rotations, all at an affordable monthly premium. We do work hard to make sure this protection is affordable for everyone’s budget. It’s all part of not just doing the right thing but doing things right for each customer.
Service I received and you guys taking…
Service I received and you guys taking care of my needs
6 januari 2023
Antwoord van Protect My Car
Thank you for the Five stars. We are glad you are with us, and we will work hard to make sure we meet and exceed your expectations. If you have any questions, please do not hesitate to let us know.
Solo me isieron perder mi tiempo mas de…
Solo me isieron perder mi tiempo mas de 6 semanas esperando que areglaran mi carro y yo pagandole a la aseguransa puntual y al fina no aprobaron mi reclamo y les pedi que me debolvieran mi dinero que les estaba pagando al seguro y los muy ladrones me dijeron que no me Iban a renbolsar estoy muy desilusionado con esta companya de seguros que es una estafadora
10 januari 2023
Antwoord van Protect My Car
Nuestro equipo directivo se toma muy en serio todas estas declaraciones. Protect My Car no engaña a los clientes ni tiene prácticas comerciales poco éticas. Si bien comprendemos sus frustraciones e insatisfacciones, cumplimos con los requisitos de cobertura estándar de la industria. Estos requisitos son que cada cliente mantenga y dé servicio a sus vehículos de acuerdo con las pautas del fabricante, con recibos verificables. Lamentamos no poder cubrir su reparación. Después de una revisión de su cuenta, encontramos que estaba informado. Le explicó que no podíamos aprobar su reclamo sin registros de servicio verificables. Si tiene otras preguntas o inquietudes, llame a Loyalty al 844-556-4762 para que podamos brindarle más ayuda, según sea necesario.
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