Pro Traders Fund 

Antwoord van Pro Traders Fund

10 aug 2024

Dear Otasha,

Thank you so much for your positive feedback! We’re thrilled to hear that your experience with Pro Traders Fund has been great and that our team has been able to support you 1-on-1 in your journey to success on our platform. Your success is our priority, and it’s wonderful to know that our efforts are making a positive impact.

For everyone reading, we’d like to remind you about our referral program: when you refer other traders to purchase any of our one-step, two-step evaluation funded account challenges, or any instant funded accounts, you can earn up to 20% of the cost of the item instantly! It’s a fantastic way to benefit even more from our services.

If you or anyone you know needs additional help or has any questions, our customer support team is always here to assist. You can reach us via email at support@protradersfund.com, and we’ll be happy to help.

We’re continuously working on upgrading our processes to provide the best user experience possible. Your feedback is invaluable to us, so please keep sharing your thoughts and suggestions. Many of the features you enjoy today are a direct result of the input we’ve received from our valued customers like you.

Thank you once again for being a part of the Pro Traders Fund community. We look forward to continuing to support your trading journey!

Best regards,

Karen Stewart
Customer Service & Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

10 aug 2024

Dear Lynvalfx,

Thank you for sharing your experience with Pro Traders Fund! We're thrilled to hear that our support team was able to resolve the login issue you encountered. At Pro Traders Fund, we take pride in providing top-notch customer service and ensuring that our traders have the best experience possible. Your patience and understanding are greatly appreciated.

To everyone reading this, we’d like to remind you about our exciting referral program. By referring other traders to purchase any One-Step, Two-Step Evaluation Funded Account Challenge, or any Instant Funded Account, you can earn up to 20% of the cost of the item instantly! It’s a great way to share the benefits of trading with Pro Traders Fund while also earning rewards.

If you have any further questions or need assistance, please don’t hesitate to contact our customer support team at support@protradersfund.com. We’re here to help and are always striving to enhance our services based on your feedback.

Thank you again for choosing Pro Traders Fund—the best prop firm for traders!

Warm regards,

Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

31 jul 2024

Dear Romaine,

Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a great experience with our customer service and the new RISE system. It's always our goal to ensure efficient and timely payouts, and we're thrilled that you found the process to be fast and smooth.

We also appreciate your acknowledgment of our team's efforts. Your satisfaction is our top priority, and it's encouraging to know that our upgrades and improvements are making a difference. We continuously strive to enhance our services based on valuable feedback from users like you.

For anyone interested, we have an exciting opportunity! Each person who signs up and refers other traders to purchase any One-Step, Two-Step Evaluation Funded Account Challenge, or Instant Funded Accounts will earn up to 20% of the cost of the item instantly. If you have any questions or need additional assistance, please don't hesitate to reach out to our customer support team at support@protradersfund.com. We're here to help!

Thank you again for your support, and please continue to share your feedback as we work to provide the best user experience possible.

Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

31 jul 2024

Dear Javi,

Thank you for taking the time to share your feedback. We are deeply sorry to hear about your negative experience and want to address your concerns promptly.

First and foremost, we want to assure you that Pro Traders Fund is committed to ensuring that all payouts are processed accurately and efficiently. If you have not yet received your payout, it is likely that your trades are currently undergoing a compliance check. This process is crucial to maintain the integrity of our trading environment and protect all our traders.

It's also important to note that external factors, such as delays from certain countries and banks, can affect the timing of your payment. If the expected time frame has passed, we recommend contacting your bank to file a search case for the transaction.

Regarding your concerns about customer service, we sincerely apologize if our service did not meet your expectations. We are continuously striving to improve our customer support and overall user experience. Your feedback is invaluable to us, and we will use it to make necessary improvements.

We are always working to upgrade our processes based on the feedback we receive from our customers. Your suggestions have been instrumental in implementing the features we have today.

Once again, we apologize for the inconvenience and thank you for your patience and understanding.

Best regards,

Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

Geüpdatet op 1 aug 2024

Dear Dermond Yorke,

Thank you for sharing your feedback. We appreciate your concerns and would like to address the points you've raised to ensure clarity for both you and others reading your review.

Firstly, it appears there may be some confusion regarding your experience. You have never done business with us, and there is no record of you in our database. Pro Traders Fund is indeed new to the market, and your claims do not reflect our current platform and services. If your concerns are related to our server provider, Apex Markets, we recommend reaching out to their support team directly at support@apexmarket.io. They will be able to provide further clarity on any issues related to sign-on bonuses or account discrepancies. Often, such issues arise if the referred person refreshes the page during sign-up or signs up directly through the website rather than using a referral link.

To address your specific situation, relating to Pro Traders fund we invite you to provide additional details directly to our support team at support@protradersfund.com. We are committed to resolving any issues and ensuring that all our customers have a positive experience with our platform.

For everyone reading this, we want to highlight our referral program. Each person who signs up and refers other traders to purchase any One Step, Two Step Evaluation Funded Account Challenge, or any Instant Funded Accounts will earn up to 20% of the cost of the item instantly. If you need additional help or have any queries, please contact our customer support team via email, and we will respond promptly to assist you.

At Pro Traders Fund, we continuously upgrade our processes to provide the best user experience. We highly value customer feedback, as many of our features are implemented based on suggestions we receive. We encourage all our users to share their feedback to help us improve further.

Thank you for your understanding and cooperation.

Best regards,

Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
support@protradersfund.com

Antwoord van Pro Traders Fund

31 jul 2024

Hi Kevonne,

Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Pro Traders Fund. It’s fantastic to know that our professionalism and reliability have met your expectations, and nothing makes us happier than hearing about successful withdrawals.

To everyone reading this, we invite you to join our growing community of traders. Sign up today and take advantage of our special referral program. Each person who signs up and refers other traders to purchase any of our one-step, two-step evaluation funded account challenges, or any instant funded accounts, will earn up to 20% of the cost of the item instantly.

For additional help or queries, please don't hesitate to contact our customer support team at support@protradersfund.com. Our team is always here to assist you.

We are continuously working on upgrading our processes to ensure the best user experience. Your feedback is invaluable to us, as all the features currently implemented are a direct result of the suggestions we have received.

Thank you again for your kind words, Kevonne. We look forward to your continued success with Pro Traders Fund!

Best regards,

Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

15 aug 2024

Dear Brad Miller,

Thank you for sharing your feedback. We take all reviews seriously and want to address the concerns you've raised.

Firstly, we have verified that your transaction of 42,000 JMD was processed to the account details provided on June 21, 2024. Your review does not accurately reflect this transaction. Additionally, our records show that your account has not been breached, contrary to your claims.

Regarding the profit split, it’s important to note that while our profit split can reach up to 90%, the 80/20 split is specifically for payouts between the 15th and 29th. Outside this window, the profit split may differ. This policy is outlined in our terms and conditions to ensure clarity.

We also want to clarify that our customer support team is committed to providing accurate information and resolving issues efficiently. If there has been any confusion, we encourage you to reach out to us directly at support@protradersfund.com for a thorough review and resolution of any pending issues.

Additionally, we are proud to offer a referral program where you can earn up to 20% by referring others to purchase any of our evaluation funded account challenges or instant funded accounts. This program is part of our ongoing efforts to reward and support our trading community.

At Pro Traders Fund, we continuously strive to enhance our services based on valuable customer feedback. We appreciate your input and encourage you to share any further details or concerns so we can address them appropriately.

Thank you for your attention to this matter.

Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

31 jul 2024

Dear Odaine Soares,

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our customer support team. Providing friendly, prompt, and informative assistance is our top priority, and we’re delighted to know we met your expectations.

Welcome to your trading journey with Pro Traders Fund! We’re committed to supporting you every step of the way.

For any additional help or queries, please contact our customer support team via email at support@protradersfund.com, and we will be happy to assist you.

We continuously upgrade our processes to provide the best user experience. Your feedback is invaluable in helping us improve, as many of our current features are based on customer suggestions.

Thank you for being a part of the Pro Traders Fund community.

Best regards,

Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

13 jul 2024

Dear Emmanuel Capital Family,

Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our platform and services at Pro Traders Fund. Providing excellent customer service and ensuring fast responses are at the core of what we do, and we're glad to know that you've found our efforts commendable.

We greatly value your feedback as it helps us continually improve and enhance our user experience. Your suggestions have been instrumental in shaping our platform's features, and we're committed to maintaining this standard of excellence.

For those interested, remember that signing up and referring other traders can earn you up to 20% of the purchase cost instantly. For further assistance or queries, please don't hesitate to reach out to our customer support team at support@protradersfund.com. We're here to help!

Thank you once again for choosing Pro Traders Fund. We look forward to serving you even better in the future.

Warm regards,

Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

14 jul 2024

Thank you so much for your fantastic review! We are thrilled to hear about your positive experience with Pro Traders Fund and your success in passing the challenge so quickly. Your kind words motivate us to continue striving for excellence and delivering the best possible service to our valued traders.

At Pro Traders Fund, we are committed to supporting traders like you by offering flexible options such as MT5 and bot usage. It's great to know that these features have contributed to your successful trading journey.

For those reading this review, we encourage you to sign up with Pro Traders Fund and experience our top-tier services firsthand. When you refer other traders who purchase any One-Step, Two-Step Evaluation Funded Account Challenge, or any Instant Funded Accounts, you will earn up to 20% of the cost of the item instantly. It's a fantastic opportunity to benefit even more from our platform.

For additional help or queries, please don't hesitate to contact our customer support team via email at support@protradersfund.com. Our team is always ready to assist you.

We are continually upgrading our processes to ensure the best user experience. We value your feedback immensely, as it helps us improve and implement features that truly benefit our users. Thank you for being a part of our community and for sharing your valuable suggestions.

Happy Trading!

Warm regards,

Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

14 jul 2024

Dear Akeeno Blake,

Thank you for your glowing review and for choosing Pro Traders Fund as your trusted platform. We're delighted to hear that you find our customer service responsive and our service quality impeccable. Providing insightful and detailed support is at the core of what we do, and we're thrilled that you've experienced this firsthand.

We appreciate your recommendation to sign up and refer other traders to explore our evaluation and funded account challenges. Remember, every referral counts—earn up to 20% instantly when your referral purchases any of our account options.

For further assistance or inquiries, please don't hesitate to reach out to our dedicated customer support team at support@protradersfund.com. We're committed to continuously improving our processes to ensure the best user experience possible, driven by feedback like yours.

Thank you once again for your kind words and for being part of Pro Traders Fund.

Best regards,

Karen Stewart
Customer Service & Quality Assurance
Pro Traders Fund

Antwoord van Pro Traders Fund

15 aug 2024

Hello Simeone,

Thank you for bringing your concerns to our attention. We are truly sorry to hear about the delays you've experienced with your payout and the issues with customer support. Please be assured that we take these matters seriously and are committed to resolving them as swiftly as possible.

We recently partnered with Rise to expedite payouts and enhance our overall client experience. As with any new system integration, there may be initial delays as we onboard all clients and streamline our processes. We are actively working to speed up this transition, and we appreciate your patience during this period of adjustment.

Regarding KYC and compliance, we understand that these processes can sometimes be delayed. Please know that ensuring the highest standards for security and compliance is a top priority for us, and we are doing everything we can to minimize any delays.

To address your payout concerns specifically, please reach out to our support team directly at support@protradersfund.com. We are committed to resolving this issue and ensuring that you receive the support you need.

Additionally, we would like to remind everyone that our referral program offers up to 20% of the cost of any one-step or two-step evaluation funded account challenge or instant funded accounts when you refer other traders. For more information or additional assistance, please contact us at the email provided.

We continuously strive to improve our services based on valuable feedback from clients like you. Thank you for your understanding and for being a part of Pro Traders Fund.

Best regards,

Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

13 jul 2024

Dear Oosh Move,

Thank you for taking the time to share your feedback with us. We're thrilled to hear about your positive experience with our platform and services at Pro Traders Fund. Your acknowledgment of Dwayne's assistance is greatly appreciated, and we're committed to ensuring seamless processes for all our traders.

Regarding your payout, we understand the importance of timely transactions, and we're actively working to streamline our payout processes further to enhance your experience. Your patience is valued, and we're confident that future interactions will merit a 5-star rating from you.

To our readers: Remember, signing up and referring other traders can earn you up to 20% of the item's cost instantly! For any assistance or queries, please contact our dedicated customer support team at support@protradersfund.com. We continually strive to improve based on your valuable feedback, ensuring that our platform evolves with your needs.

Thank you once again for choosing Pro Traders Fund.

Best regards,

Karen Stewart
Customer Service & Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

13 jul 2024

Dear Netta,

Thank you for your positive feedback and for highlighting our commitment to providing valuable services, including our live webinars aimed at enhancing our customers' success. We appreciate your understanding regarding the payout process and are continually streamlining it for improved efficiency.

For those reading, we're excited to announce our referral program where each signup and successful referral for any evaluation funded account or instant funded account challenge earns you up to 20% instantly. Reach out to our customer support team at support@protradersfund.com for assistance or further inquiries—we're here to help.

Your feedback fuels our efforts to enhance our user experience, and we look forward to your continued support and insights.

Best regards,

Karen Stewart
Customer Service & Quality Assurance
Pro Traders Fund

Antwoord van Pro Traders Fund

14 jul 2024

Dear ICT Trader,

Thank you for your wonderful review and for choosing Pro Traders Fund! We're thrilled to hear that you appreciate our platform and services, especially our competitive challenge prices and discounts. Your satisfaction is our priority, and we're committed to providing exceptional customer service at every step.

To our valued community: Remember, referring fellow traders and signing up for any of our evaluation funded accounts can earn you up to 20% instantly. We encourage you to reach out to our dedicated customer support team at support@protradersfund.com for any assistance or queries; we're here to help.

At Pro Traders Fund, we continuously enhance our processes to deliver the best user experience possible. Your feedback drives our improvements, so please keep sharing your thoughts with us.

Thank you once again for your trust and for being a part of Pro Traders Fund.

Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

14 jul 2024

Dear Laura,

Thank you so much for your positive feedback and kind words about Pro Traders Fund! We're thrilled to hear that you're finding value in our platform and services, and that our team members like Nathaniel Meeks, Narmarjah Jarrett, and Shahiza Lugo Juvier have provided you with vital information and guidance.

At Pro Traders Fund, we are committed to fostering innovation and supporting growth in all regions, including the Caribbean and LATAM. Your early support means a lot to us as we strive to make a positive impact in the trading community.

We appreciate your recommendation to others to join our evaluation funded account challenges and instant funded accounts, where they can earn up to 20% instantly. For further assistance or any queries, please don't hesitate to reach out to our customer support team at support@protradersfund.com.

Thank you once again for your trust in Pro Traders Fund. We look forward to continuing to serve you with the best user experience possible.

Warm regards,

Karen Stewart
Customer Service and Quality Assurance
Pro Traders Fund

Antwoord van Pro Traders Fund

14 jul 2024

Dear Apple User,

Thank you so much for your glowing review and kind words about Pro Traders Fund! We are thrilled to hear that you are satisfied with our platform and services. It's wonderful to know that our weekly sessions and excellent customer service have made a positive impact on your trading experience.

We take great pride in supporting our traders and continuously strive to provide top-notch resources and support. Juvier and the rest of our team are dedicated to helping traders like you excel in the markets.

To anyone reading this, we invite you to join the Pro Traders Fund community! By signing up and referring other traders to purchase any of our one-step, two-step evaluation funded account challenges, or any instant funded accounts, you can earn up to 20% of the cost instantly. For additional help or queries, please contact our customer support team via email at support@protradersfund.com, and our team will be happy to assist you.

We are always upgrading our processes for the best user experience and value your feedback immensely. Many of the features we implement come directly from the suggestions we receive from our valued customers. Your input helps us continually improve and offer the best service possible.

Thank you once again for your positive feedback and for being a part of Pro Traders Fund.

Best regards,

Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

14 jul 2024

Hi Sanyah,

Thank you for your wonderful review! We are thrilled to hear that you love the weekly sessions and found Meeks' knowledge sharing and Juvier's tips on journaling helpful. It's fantastic to know that you are excited to get started.

At Pro Traders Fund, we are committed to providing the best prop firm experience, and feedback like yours motivates us to keep improving. We appreciate your support and are glad our efforts are making a positive impact on your trading journey.

For those reading this, we invite you to sign up with Pro Traders Fund. When you refer other traders to purchase any of our one-step, two-step evaluation funded account challenges, or any instant funded accounts, you can earn up to 20% of the cost of the item instantly! For any additional help or queries, please don't hesitate to contact our customer support team at support@protradersfund.com, and our team will be happy to assist you.

We are always upgrading our processes to ensure the best user experience, and we welcome any feedback you may have. All the features we have implemented are because of the valuable suggestions we have received from our community.

Thank you once again, Sanyah, for your kind words and support. Happy trading!

Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund

Antwoord van Pro Traders Fund

14 jul 2024

Dear Rovey,

Thank you so much for taking the time to share your positive experience with Pro Traders Fund! We are thrilled to hear that you appreciate our platform and services, especially our weekly live sessions facilitated by Mr. Jarrett.

At Pro Traders Fund, we strive to provide the best possible experience for our traders, and your feedback reaffirms that we are on the right track. Your suggestion regarding the weekly live sessions is noted, and we are committed to continuously enhancing our offerings to ensure they meet the evolving needs of our community.

We also appreciate your initiative in recommending our services. Remember, every referral counts towards earning up to 20% of the item cost instantly when they sign up or purchase any of our evaluation funded accounts. For further assistance or inquiries, please don't hesitate to reach out to our dedicated customer support team at support@protradersfund.com. We are here to help.

Thank you once again for your kind words and for choosing Pro Traders Fund.

Best regards,

Karen Stewart
Customer Service & Quality Assurance
Pro Traders Fund

Antwoord van Pro Traders Fund

14 jul 2024

Dear Tahjae Palmer,

Thank you so much for your glowing review! We're thrilled to hear that you had a great session with Nathaniel Meeks and appreciate your kind words about our mentorship program. It's always rewarding to know that our efforts are making a positive impact on our traders' journeys.

At Pro Traders Fund, we strive to be the best prop firm by continuously upgrading our processes to ensure an exceptional user experience. We value feedback from our customers as it helps us to improve and implement new features tailored to your needs.

We'd like to take this opportunity to let everyone reading the comments know about our referral program. When you sign up and refer other traders to purchase any one-step, two-step evaluation funded account challenge, or any instant funded accounts, you can earn up to 20% of the cost of the item instantly.

For additional help or queries, please don't hesitate to contact our customer support team via email at support@protradersfund.com. Our team is always ready to assist you.

Thank you again for your support and kind words. We look forward to continuing to serve you and help you achieve your trading goals.

Best regards,

Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund