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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Great product with some annoyances. Pros: - Can feel and tell the IR therapy is as strong as advertised and I am getting some healing effects. - The form factor and band strapping system wor... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought this 10 weeks post-Achilles rupture to aid my recovery, and it delivered right out of the box. After a steady bike ride yesterday, I applied the Prungo RLT to my leg and felt an immediate eas... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased the prungo the other week and have been using it for sciatica. I have been using it regularly on different parts of my back & leg & have noticed improvements especially with improving num... Toon meer

Beoordeeld met 5 van de 5 sterren

Prong has been a god send of a portable pain reliever .I have used it on my arthritic hand and wrist ,elbow compression any the cubital tunnel area .My wife uses it for her OA hip and tight TFL/IT ban... Toon meer

Bedrijfsgegevens

  1. Medische apparatuur fabrikant

Geschreven door het bedrijf

Welcome to our specialized establishment dedicated to professional red light therapy devices. Our shop is for those seeking the numerous benefits and healing properties that red light therapy has to offer. Join us on this journey to a better you.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

122 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(122)

72 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Product & Excellent Customer Service

The FluxGo is so easy + convenient to use. Using 1-3 modules makes it super easy to adjust to different parts of my body and I do feel it helping me recover faster. The charging case makes it so easy to store and travel with the FluxGo. The product is great, but the customer service is even better. I forgot to put in the code for 10% off and they added it for me as soon as I emailed them. One of my straps got stuck and they emailed me back right away to send a new one. I have full trust in this company and will keep an eye out for any future products they come out with.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The support team was great

The support team was great. Anson helped me with a problem I had with the straps and got new ones sent immediately. The edges were rough and wouldn't slide in so I sent a video a photos and he had knew ones sent right away.

Excited to use these.

28 november 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

So far (2 weeks) I unfortunately…

So far (2 weeks) I unfortunately haven't had any improvement in my right shoulder pain that I believe is mostly caused by Biceps tendoniduss. Disappointed.....I have been using the unit on the area where the pain seems greatest. Another aspect of the set up is that if fully charge all (3) units and do (1) session on strong... the units drop to somewhere around 44% remaining charge. Need to fully charge the units prior to each session or they shutdown prior to the full timed session. The individual charge cord seems to give poor results (the magnet is a bit weak) so you have to disassemble the straps to get all (3) units into the big charging case. Will likely return.

29 november 2025
Review zonder uitnodiging
Logo PRUNGO

Antwoord van PRUNGO

Hi Martin,

Thank you for sharing your detailed feedback. We are sincerely sorry to hear that you have not yet experienced the improvement you were hoping for and are disappointed with your initial results.

We understand your frustration, and you are right that individual results can vary depending on the condition and usage. Regarding the battery and charging issues you've described, that is definitely not the standard performance we expect.

I can see from our records that our support team is already in direct communication with you via email to learn more about the specifics of your situation. Please be assured that they will work with you to find a satisfactory resolution.

Thank you again for giving us the opportunity to make this right.

Sincerely,
The PRUNGO Team

Beoordeeld met 5 van de 5 sterren

I have yet to receive my Prugo Fluxgo…

I’ve yet to reveice ny Prugo Fluxgo products.

Due to problem issue with my order! . Customer Service Support was amazing would not fault them. Help me with the issue & problem was resolved with in 24 hours.
As I have heard so much good reviews about these products and recommended it by someone! Anson from Customer Services support was extremely helpful and sorted out my matter! If there was any 100 Star reviews, I would give to this Customer services Support their communication especially to Anson. All Customer Services should be like this and learn from. Prugo! 👍🏼😊

27 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve yet to receive my Prungo FluxGo…

I’ve yet to receive my Prungo FluxGo due to someone stealing my package. However Anson from customer support was extremely helpful in the matter. Helped to get my issue resolved within 24 hours. Customer service rocks and if you’re looking for a GREAT Product and awesome customer service Prungo is the way to go 😃

25 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is my 8-week and last report for my Prungo Trial

This is my 8-week and last report for my Prungo Trial. My pain level continues to be down and for the most part tolerable. I will continue using the Prungo device because before the trial I was ready to have surgery out of sheer desperation to be out of pain. Now I can tell things are improving within my knee in terms of inflammation and the state of my torn meniscus. Next time I see my knee Dr, I will have another xray and hopefully MRI to verify that my torn meniscus is healing. The improvement in lesser pain levels tells me that it is.

I thank you for this amazing opportunity and I recommend the Prungo device to anyone suffering any kind of knee inflammation and pain. It really helps!

Carol Askhew

21 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Red light therapy for knee pain relieve

I use the Prungo red light therapy for my knee. I had a sports accident four years ago and since that time I have had five operations.
The red light therapy helps me to reduce the pain in my knee. I apply it on the inner side of my knee and on the patella area. Sometimes in the hollow of the knee as well. It is easy to apply, I can walk through the flat with it if I want, it is a comfortable warmth and it feels actually good.

1 november 2025
Beoordeeld met 5 van de 5 sterren

So this is my second review so far

So this is my second review so far, one was of week 1, now 6 weeks later, I can say that Prungo has helped and aided my recovery from tennis and golfers elbow on both arms. I use it twice a day on strong setting, I rarely wake up stiff or sore/achy like I used to prior to using Prongo, after a session I feel better movement and less stiff, current experiencing some wrist pain and I will be incorporating Prungo on my writ. Look forward to the coming weeks
And incorporating Prungo permanently into my regime.

28 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love my Prungo red light therapy

I love my Prungo red light therapy. It's really helping my wonky knees and ankles, and arthritic wrists. I feel changes in both knees and ankles as each week passes. I would highly recommend it to anyone with some arthritis or other injuries. I have 30 years of water-skiing injuries and cycling wear and tear. I get random inflammation in both knees, and this helps a lot. I use the device daily sometimes two or three times on the one location

17 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Practical to use & High quality device

My experience with my Prungo device has been very positive thus far (I have had the devices for about 1 month). The devices are high quality. I have not yet noticed a reduction of swelling in my legs, but I can feel a sense of relief immediately after each use.

The devices are easy and practical to use, because I can continue to go throughout my day without having to sit down as I use the devices.

Customer support has been helpful if a concern comes up.

I am hopeful for a positive outcome.

16 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love the Prungo

I love the Prungo! It has helped my recovery from injury and keeps me active. I can use the device while driving, doing, chores, or just watching TV. No need to stand or sit in front of a red light panel. I can be mobile. It has helped with tennis elbow, and shoulder/knee arthritis.

15 september 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The charging experience is a bit…

The charging experience is a bit inconvenient and not well designed. Once the proper strap configuration is completed for treatment need, you cannot recharge all units without taking it all apart each time for the units to fit deeply enough into the charging dock/case to hit charging contacts in the bottom of the dock compartments. Seems like a simple design solution that was missed.

18 september 2025
Beoordeeld met 1 van de 5 sterren

Never received item

I purchased a Prungo device weeks ago and received an email confirmation of my purchase as well as tracking information. I received a couple other emails updating the shipping progress between the purchase date and 9/20. No other information updated after that time.

I went to the post office to see if they could help locate my package and they stated that they could not as it had shipped under a "fraudulent" tracking number and advised me to get my money back.

I emailed the company through the customer support email address 3 days ago, but haven't heard anything back.

This device was purchased at the direction of a practitioner for my loved one who suffers from chronic illness and pain. The amount of the purchase price was significant for us and since we have nothing to show for it and my loved one didn't get the chance to try the technology, I am very disappointed in my experience with Prungo and would not recommend.

15 september 2025
Logo PRUNGO

Antwoord van PRUNGO

Hi Jennifer, sorry for the unpleasant experience, we have already get back to you, kindly check your mailbox:) Please rest assured that all customer would receive our package eventually, we will make sure you get a chance to exprience our product. Have a lovely day!

Beoordeeld met 5 van de 5 sterren

Prungo Customer Service

My previous review was on how much Prungo’s product has helped me, but I forgot to mention the great Customer Service I also received. My charging case quit functioning and I had to resort charging the modules (3) one at a time using the charging cable included. Prungo’s customer service had me send them a video of how I use the product. The day after I sent the video I received an e-mail stating they acknowledged the problem and will sent me a new charging case. I believe they likely asked for the video because like many products customers don’t use them properly. My problem was quickly verified and they sent me a new charging case. That is exactly how Customer Service should work, which is fairly rare in today’s world of inept Customer Service.

1 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hands free and cordless convenience.

The hands free and cordless design of the Prungo FluxGo kit is extremely convenient to use throughout the day. I can surround a sore joint with the modules, set the timer, and focus on something else. It is also great for warming up muscle knots prior to massage and stretching.

25 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Key to recovery and preventive care.

This device has become a key part of my recovery and preventive care. I use several different red light devices of different sizes and configurations. The Prungo model is very important and useful in that I can use it on so many different areas of my arms and legs. The wireless design is fantastic as well in that I can use it while moving around or even driving. The unit is so useful that I'm planning to buy another set.

9 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

After only 2 weeks of using my new…

After only 2 weeks of using my new Prungo device, I'm noticing a significant improvement and less pain. My lower back, neck and knee's are the primary areas I've been using Prungo and it feels great. Really excited to see how I feel after a month of using it.

6 september 2025
Review zonder uitnodiging

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