Great product with some annoyances. Pros: - Can feel and tell the IR therapy is as strong as advertised and I am getting some healing effects. - The form factor and band strapping system wor... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I bought this 10 weeks post-Achilles rupture to aid my recovery, and it delivered right out of the box. After a steady bike ride yesterday, I applied the Prungo RLT to my leg and felt an immediate eas... Toon meer
I purchased the prungo the other week and have been using it for sciatica. I have been using it regularly on different parts of my back & leg & have noticed improvements especially with improving num... Toon meer
Prong has been a god send of a portable pain reliever .I have used it on my arthritic hand and wrist ,elbow compression any the cubital tunnel area .My wife uses it for her OA hip and tight TFL/IT ban... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to our specialized establishment dedicated to professional red light therapy devices. Our shop is for those seeking the numerous benefits and healing properties that red light therapy has to offer. Join us on this journey to a better you.
Contactgegevens
Tower 1 Silvercord No.30 Canton Road, Tsimshatsui, Suite 911, 9/F, , KL, Hong Kong, Hong Kong
- 7253222375
- support@prungo.com
- prungo.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Product & Excellent Customer Service
The FluxGo is so easy + convenient to use. Using 1-3 modules makes it super easy to adjust to different parts of my body and I do feel it helping me recover faster. The charging case makes it so easy to store and travel with the FluxGo. The product is great, but the customer service is even better. I forgot to put in the code for 10% off and they added it for me as soon as I emailed them. One of my straps got stuck and they emailed me back right away to send a new one. I have full trust in this company and will keep an eye out for any future products they come out with.
The support team was great
The support team was great. Anson helped me with a problem I had with the straps and got new ones sent immediately. The edges were rough and wouldn't slide in so I sent a video a photos and he had knew ones sent right away.
Excited to use these.
So far (2 weeks) I unfortunately…
So far (2 weeks) I unfortunately haven't had any improvement in my right shoulder pain that I believe is mostly caused by Biceps tendoniduss. Disappointed.....I have been using the unit on the area where the pain seems greatest. Another aspect of the set up is that if fully charge all (3) units and do (1) session on strong... the units drop to somewhere around 44% remaining charge. Need to fully charge the units prior to each session or they shutdown prior to the full timed session. The individual charge cord seems to give poor results (the magnet is a bit weak) so you have to disassemble the straps to get all (3) units into the big charging case. Will likely return.

Antwoord van PRUNGO
I have yet to receive my Prugo Fluxgo…
I’ve yet to reveice ny Prugo Fluxgo products.
Due to problem issue with my order! . Customer Service Support was amazing would not fault them. Help me with the issue & problem was resolved with in 24 hours.
As I have heard so much good reviews about these products and recommended it by someone! Anson from Customer Services support was extremely helpful and sorted out my matter! If there was any 100 Star reviews, I would give to this Customer services Support their communication especially to Anson. All Customer Services should be like this and learn from. Prugo! 👍🏼😊
I’ve yet to receive my Prungo FluxGo…
I’ve yet to receive my Prungo FluxGo due to someone stealing my package. However Anson from customer support was extremely helpful in the matter. Helped to get my issue resolved within 24 hours. Customer service rocks and if you’re looking for a GREAT Product and awesome customer service Prungo is the way to go 😃
This is my 8-week and last report for my Prungo Trial
This is my 8-week and last report for my Prungo Trial. My pain level continues to be down and for the most part tolerable. I will continue using the Prungo device because before the trial I was ready to have surgery out of sheer desperation to be out of pain. Now I can tell things are improving within my knee in terms of inflammation and the state of my torn meniscus. Next time I see my knee Dr, I will have another xray and hopefully MRI to verify that my torn meniscus is healing. The improvement in lesser pain levels tells me that it is.
I thank you for this amazing opportunity and I recommend the Prungo device to anyone suffering any kind of knee inflammation and pain. It really helps!
Carol Askhew
Love that the storage case is also the…
Love that the storage case is also the charging location. Love how easy it is to attach/align the lights over various body locations. Too early to comment on effectiveness.
Pain relief at last
Amazing product. Got quick relief from golfers elbow and a hip pain. Easy to use also.
Red light therapy for knee pain relieve
I use the Prungo red light therapy for my knee. I had a sports accident four years ago and since that time I have had five operations.
The red light therapy helps me to reduce the pain in my knee. I apply it on the inner side of my knee and on the patella area. Sometimes in the hollow of the knee as well. It is easy to apply, I can walk through the flat with it if I want, it is a comfortable warmth and it feels actually good.
So this is my second review so far
So this is my second review so far, one was of week 1, now 6 weeks later, I can say that Prungo has helped and aided my recovery from tennis and golfers elbow on both arms. I use it twice a day on strong setting, I rarely wake up stiff or sore/achy like I used to prior to using Prongo, after a session I feel better movement and less stiff, current experiencing some wrist pain and I will be incorporating Prungo on my writ. Look forward to the coming weeks
And incorporating Prungo permanently into my regime.
Professional quick…
I love my Prungo red light therapy
I love my Prungo red light therapy. It's really helping my wonky knees and ankles, and arthritic wrists. I feel changes in both knees and ankles as each week passes. I would highly recommend it to anyone with some arthritis or other injuries. I have 30 years of water-skiing injuries and cycling wear and tear. I get random inflammation in both knees, and this helps a lot. I use the device daily sometimes two or three times on the one location
Practical to use & High quality device
My experience with my Prungo device has been very positive thus far (I have had the devices for about 1 month). The devices are high quality. I have not yet noticed a reduction of swelling in my legs, but I can feel a sense of relief immediately after each use.
The devices are easy and practical to use, because I can continue to go throughout my day without having to sit down as I use the devices.
Customer support has been helpful if a concern comes up.
I am hopeful for a positive outcome.
I love the Prungo
I love the Prungo! It has helped my recovery from injury and keeps me active. I can use the device while driving, doing, chores, or just watching TV. No need to stand or sit in front of a red light panel. I can be mobile. It has helped with tennis elbow, and shoulder/knee arthritis.
The charging experience is a bit…
The charging experience is a bit inconvenient and not well designed. Once the proper strap configuration is completed for treatment need, you cannot recharge all units without taking it all apart each time for the units to fit deeply enough into the charging dock/case to hit charging contacts in the bottom of the dock compartments. Seems like a simple design solution that was missed.
Never received item
I purchased a Prungo device weeks ago and received an email confirmation of my purchase as well as tracking information. I received a couple other emails updating the shipping progress between the purchase date and 9/20. No other information updated after that time.
I went to the post office to see if they could help locate my package and they stated that they could not as it had shipped under a "fraudulent" tracking number and advised me to get my money back.
I emailed the company through the customer support email address 3 days ago, but haven't heard anything back.
This device was purchased at the direction of a practitioner for my loved one who suffers from chronic illness and pain. The amount of the purchase price was significant for us and since we have nothing to show for it and my loved one didn't get the chance to try the technology, I am very disappointed in my experience with Prungo and would not recommend.

Antwoord van PRUNGO
Prungo Customer Service
My previous review was on how much Prungo’s product has helped me, but I forgot to mention the great Customer Service I also received. My charging case quit functioning and I had to resort charging the modules (3) one at a time using the charging cable included. Prungo’s customer service had me send them a video of how I use the product. The day after I sent the video I received an e-mail stating they acknowledged the problem and will sent me a new charging case. I believe they likely asked for the video because like many products customers don’t use them properly. My problem was quickly verified and they sent me a new charging case. That is exactly how Customer Service should work, which is fairly rare in today’s world of inept Customer Service.
Hands free and cordless convenience.
The hands free and cordless design of the Prungo FluxGo kit is extremely convenient to use throughout the day. I can surround a sore joint with the modules, set the timer, and focus on something else. It is also great for warming up muscle knots prior to massage and stretching.
Key to recovery and preventive care.
This device has become a key part of my recovery and preventive care. I use several different red light devices of different sizes and configurations. The Prungo model is very important and useful in that I can use it on so many different areas of my arms and legs. The wireless design is fantastic as well in that I can use it while moving around or even driving. The unit is so useful that I'm planning to buy another set.
After only 2 weeks of using my new…
After only 2 weeks of using my new Prungo device, I'm noticing a significant improvement and less pain. My lower back, neck and knee's are the primary areas I've been using Prungo and it feels great. Really excited to see how I feel after a month of using it.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







