PRUNGO Reviews 

My son has been dealing with Osgood Schlatters (very tall for his age) this has caused him to reduce activity over the last few months. Within one week the pain has significantly reduced to the point he’s been bouncing around noting it feels so much better. Still gets some pain after activity but the next morning after treatment comments it feels much better. Early days but very encouraging. Will be used throughout the cricket season as a bowler which caused the initial issues.

I'm writing this review because Prungo will not replace my faulty charger unless I give them an honest review. They have also offered me a free upgrade. So the make of that what you will.
I can't say if the device works but I have used a large IR and R photobiomodulation panel and tracked it on Whoop with positive effect. Prungo should be similar if smaller effect.
The three-way charger broke. The single charger has a weak magnet connect which comes off. The mobile advantage of Prungo over a fixed panel is somewhat decrease if you have to keep disconnecting the strap to charge which puts you off using it. Communication with support could be better. If they could make charging work with the strap on and improve customer support I would recommend it.

Excellent product…easy to use…customer service is OUTSTANDING…

I originally purchased my Prungo FluxGo for knee pain issues related to cycling, and to be honest, FluxGo exceed my expectations by a long way. My knee injury has healed and am now using FluxGo in the evening after a ride - sort of a maintenance mode to aid in the preventative of future injuries.

Overall my experience with the Prungo Flux go has been excellent. The device is so easy to strap onto my knee or most recently my shoulder. The red light therapy greatly helped to accelerate healing for my patellar tendinitis injury. The device comes with a charging/carrying case for the three units or it charges a single unit by itself with a cable wire connector. Customer service has been great. After I misplaced the larger strap and reached out for help, I was sent a complete set of replacement straps. I enjoy the device quality and build as well. The units feel sturdy, and so do the straps. It seems to help with every day aches and pains, and I'll keep using it without hesitation.

My laser was lost in transit and I had not received it after 3 weeks. I reached out to the company and the customer service was on it. They remedied the situation and I am a very happy customer with my device. I used the laser on my sinus infection and it cleared it up quickly! Thank you Prungo for standing by your product and upholding ethical principles.

I love the product! Easy website! Well packaged and shipped.

I have been using my Prungo FluxGo for a short time and am impressed with the ease of use and build quality of this product. Communication with the support team has been good. It’s too early to say if it will help with my knee recovery but I am hopeful for a good outcome.

I've loved using my Prungo Red Light. I use it almost daily. I had one issue with one of the lights and their customer service was so responsive and had a new light to me the next day. I have seen a huge difference in some RA in my hands as well as using it for my shoulders and neck. I used to get headaches every time I worked out, I put my Prungo on right afterwards and it has noticeably improved and I am getting less headaches!

I have been using the PRUNGO FluxGo for several weeks now to treat inflammation in my wrist. After just one week of use, I began to notice significant improvements, and as the days go by, the recovery process seems to be accelerating. This device has proven to be incredibly effective in reducing inflammation and speeding up recovery. Not only is it helping me heal, but I also plan to use it regularly as a preventive tool and to promote tissue regeneration, helping me maintain better joint health in the long term.

Works well. Designed well for easy use.

Still too early to tell how well this system will work for our needs but they appear to be well made and comes with an ample number of straps for various applications. The biggest issue we had was one of the units was DOA but customer support promptly sent a replacement unit.

Pros:
- solid build
- fairly quick shipping
- 2 year warranty
- great customer service
- easy to use

Cons:
- initially difficult to use clips (small learning curve)
- potentially high investment

Difficult to charge and doesn’t hold the charge very long.
Also it’s sometimes difficult to assemble

I was selected to participate in Prungo’s 8-week Wellness Pilot and used the FluxGo consistently during that time, mainly for knee recovery. I’ve dealt with knee pain and stiffness from years of sports and coaching, and over the course of the pilot I noticed less day-to-day pain, better mobility, and quicker recovery after activity. I was able to stay more active without the usual flare-ups.

This wasn’t presented as a miracle cure, and that matched my experience. It worked best as a recovery and maintenance tool with regular use. By the end of the pilot, I felt enough benefit that I decided to purchase additional module sets so I could use it more flexibly across different joints.

I’ve also had positive interactions with Prungo’s customer service team. Anson was especially helpful when I had questions about purchasing and tracking my most recent order. Communication was timely and clear, and everything was resolved smoothly.

Overall, my experience with both the product and the company has been solid, and I plan to keep using FluxGo as part of my ongoing recovery routine.

He tenido una experiencia positiva con prungo debido al personal de atencion al cliente sobre un paquete devuelto y me lo ha solucionado muy bien teniendome informado por correo, muy positiva.

The Prungo support team deserves recognition for their quick and effective response to my strap issue. The red light therapy device has been working very well, and I’ve already noticed positive results. While I personally wish the device were slightly smaller for easier use on my knee and the battery life a bit longer, these are minor preferences that don’t detract from the overall quality.
For the price I paid during the Black Friday sale, this product offers excellent value. The referral program is another strong benefit, and I will continue recommending Prungo to others.

Just received my device last night and was eager to start using it. Unfortunately the straps will not slide onto the device more than about 20% of the length. Sent an email to customer service but haven’t yet heard back. The live chat won’t work for me today.

I’ve had the prungo red light therapy for about 2 months. I had a minor issue and reached out to customer service. They were wonderful. Responded within a few hours and were able to resolve my issue. Great company
Mary T

The customer service staff are amazing. They have replied to my two emails to resolve the issue.

Unfortunately, my experience with Prungo started off poorly as the charging case was unable to charge the three modules. However, I remain optimistic as my dealings with Anson in Customer Support have been great thus far. A Complete new unit should be on its way to my home shortly. Once I received the unit, I will then be able to use the modules and will provide an update.