PSI Health Insurance Reviews 

I had a great experience working with Madesin during my insurance enrollment. She was very helpful and proactive, especially in submitting a request for my Spring coverage, which made the whole process smooth and stress-free. I really appreciated her support and responsiveness. Highly recommend PSI!

Greta experience with app and the online communication assistant. Helped me with my query in minutes

Quick resolution

Great service from PSI. The customer support team responded very quickly when I needed help. The coverage I originally purchased didn’t meet my school’s waiver requirements, but the PSI representative promptly helped me extend the coverage to match the requirement. I really appreciate their efficiency and helpful attitude. Highly recommend.

I had a great experience with PSI and highly recommend their services. I went to CVS to get a vaccine, and the process was quick and smooth. The shot was completely free, and I didn’t need to pay anything on the spot.

The waiver process was smooth and saved me a lot of hassle. What I like most is their customer service. They helped me quickly when I needed instructions for a vaccine appointment. Real and helpful support.

I purchased this insurance as an international student/OPT graduate believing it would provide basic coverage for medical visits. Unfortunately, my experience was disappointing and stressful.

I visited a doctor due to chest/stomach discomfort, and the visit also included a general wellness evaluation. Tests were ordered by the physician, including lab work and an X-ray. Later, all charges were denied and classified as preventive care, meaning I had to pay out of pocket, including separate bills from the lab and imaging center.

What was especially frustrating is that this plan does not cover preventive care or routine checkups at all, which was not clearly explained during enrollment. I received an insurance card but do not recall receiving the full policy handbook upfront, and I only learned about these exclusions after claims were denied.

As a recent graduate, being billed back-to-back for multiple services with no coverage was financially difficult. While customer service did respond, the outcome was always the same: everything was the member’s responsibility.

I would strongly advise students and recent graduates to read the full policy very carefully and understand that this plan is probably for emergencies or accidents, not routine or mixed medical visits. Unfortunately, it did not meet my expectations, and I have decided to cancel my coverage.

My experience was good very prompt customer service.

i was accidentally double charged due to a computer glitch but the help i received from Madesin was very efficient and timely.

PSI’s World Elite Plus saved me over 1000 dollars annually. It features the same coverage as school’s health insurance and more. Claims are easy, customer support responds fast and easy to reach. Just skip your school’s health insurance and choose PSI.

Great customer service. Resolved my issue very quickly

I had a great experience with PSI Health Insurance customer support. Odette was kind, professional, and very helpful in resolving my issue. She followed up with the team, kept me informed with timely updates, and made sure everything was completed as quickly as possible.

The staff is great. I was able to save a lot on my health insurance plan as a student thanks to PSI insurance.

I had a very positive experience purchasing student health insurance through PSI. The purchasing process was smooth and straightforward, and the website provided clear and detailed information about coverage and benefits, which made the decision much easier.
Whenever I had questions about my insurance card, in-network providers, or prescription benefits, the customer service team responded quickly and professionally. They were patient, helpful, and able to explain everything clearly, which is especially reassuring as an international student.
Overall, PSI offers reliable insurance plans along with excellent customer support. I would recommend PSI to other students studying in the U.S.

非常方便价格也不算贵，客服超级贴心24小时在线回复很快

The PSI is really really great. With clear instructions,enthusiastic stuffs online ready to answer any questions. I feel extremely fortunate to have chosen PSI.

保险报销很快，很好用，也推给了身边的同学

Amazing experience, service was quick even at night

When I came into contact with PSI for the first time, I was a little hesitant at first. After comparing with other insurance companies, I felt that the insurance was very cost-effective, and the customer service staff was also very patient in answering and guiding. I hope the past will be better.