We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The high sided pan is great for high spraying cats , no more mess leaking out of pan, due to the metal pan ,no more smell becoming absorbed. Fast delivery, am very satisfied .

Beoordeeld met 5 van de 5 sterren

We're trying to eliminate as much plastic as possible from our lives. I'm trying to buy things for life. These are well-made, sturdy, and attractive. One thing I wasn't expecting? Litter box odors are... Toon meer

Beoordeeld met 5 van de 5 sterren

I've found this to be a great addition to our litter litter boxes. Easy to assemble, sides are high enough and the entry height is good. Litter clumps scoop out with ease. Unlike the traditional pla... Toon meer

Beoordeeld met 2 van de 5 sterren

I ended up returning my litterbox unused as I'd received one as a gift and was granted a refund from the company. While the litterbox did look like great quality the refund process was unnecessarily a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel

Geschreven door het bedrijf

Create a comfortable, healthy and environmentally friendly litter box for cats. Let cats enjoy a more comfortable life.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

68 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Cleaning experience

My one cat pees above the old litter box now it is contained. The outside of the box is cleaner. I’m happier that it makes cleaning easier. Thank you.

2 januari 2026
Beoordeeld met 5 van de 5 sterren

Fast shipping

Fast shipping. Great packaging to protect the item. Exactly what I wanted and more! My cat loves it!
And so do I!

11 december 2025
Beoordeeld met 2 van de 5 sterren

I've returned my litterbox unused and…

I ended up returning my litterbox unused as I'd received one as a gift and was granted a refund from the company. While the litterbox did look like great quality the refund process was unnecessarily arduous. After I was approved for receiving a refund with picture proof of non-use, a stipulation I am totally on board with, I was sent a packing label to ship the box back. After not hearing back from PTLOM for almost a month I had to reach out to their support team to figure out what was going on. I felt like I was chasing my refund until it hit my bank account. I don't think I would have received it had I not emailed the company because it wasn't until I asked for an update that my refund was processed.

15 september 2025
Logo Ptlom

Antwoord van Ptlom

Hello,

We’ve checked your order and refund records — your full product refund has been successfully processed.

The amount should return to your original payment method within 3–7 business days (depending on your bank or card issuer).

It needs to be clarified that the $2.65 shipping insurance fee is non-refundable, as it is a separate charge collected by the insurance company and is already in effect and in use.

As mentioned, we’ve already provided the free return and refund service as outlined on our website.

The shipping insurance covers the journey from our warehouse to your doorstep. Since the package was safely delivered, the insurance fulfilled its purpose.

Because the refund request was initiated after you received the package, the insurance fee (a separate charge from the insurer) is non-refundable.
We explained this in detail in our previous email reply.

That said, we value your satisfaction above all. We’re happy to cover the small insurance fee for you as a goodwill gesture, provided you agree to remove any negative review or feedback you may have left. This way, we can resolve this fully and keep your experience positive.

If this works for you, please just confirm, and I’ll process the small reimbursement immediately. We truly want you to be happy with PTLOM.

Beoordeeld met 4 van de 5 sterren

Decent Product

Good product as it keeps the majority
in the box. It does have some spots which are starting to show signs of rust.

10 november 2025
Beoordeeld met 4 van de 5 sterren

Good Product.

Good Product.
Well made structurally.
One of the fasteners was not tapped for threads by the machinists so I had to tap for threads.
All in all good value for the money.

7 oktober 2025
Beoordeeld met 5 van de 5 sterren

Love the ease of cleaning them

Love the ease of cleaning them. They stay cleaner longer and have no leftover smell. I have 8 indoor cats and they like them. I bought the first one and then ordered a second one.

8 oktober 2025
Beoordeeld met 5 van de 5 sterren

The product has great quality

The product has great quality. shipping was quick and contents arrived in great shape. However my cat refused to use it. So now I have the most expensive litter container on a storage shelf.

7 oktober 2025
Beoordeeld met 5 van de 5 sterren

Arrived quickly

Arrived quickly, extremely well packaged.
High quality product. Expensive, but will actually save in the long run when I don’t have to replace $40 plastic pans every 6 months.

10 oktober 2025
Beoordeeld met 5 van de 5 sterren

My cat loves his new step-in litter…

My cat loves his new step-in litter box.
I love it being stainless steel and reusable… replacing plastic totes that I had to cut a side opening. Not only was it laborious to cut the opening, but he scratched the plastic and it started to smell bad quickly.

8 oktober 2025
Beoordeeld met 5 van de 5 sterren

Worth it!

We're trying to eliminate as much plastic as possible from our lives. I'm trying to buy things for life. These are well-made, sturdy, and attractive. One thing I wasn't expecting? Litter box odors are almost completely gone in the small bedroom where their litter box is. Our sifting habits haven't changed so I'm guessing the plastic was holding a lot of odor.

9 oktober 2025

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer