Punktofunkheaven Reviews 

85
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

After placing an order on 30th of July.. after querying when is delivery due a week later.. after being assured order would arrive by today... after not getting a response checking again about du... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great as always, sometimes they might take a little while because they are pre-orders, or stock runs out but absolutely always worth the wait, I've bought quite a few albums from these and hope to buy... Toon meer

Beoordeeld met 5 van de 5 sterren

Shipping was super fast and the included tracking kept me updated on the status. It's always a gamble when ordering internationally, but this came very quickly! Record was very well packed and in exce... Toon meer

Beoordeeld met 5 van de 5 sterren

Highly recommend this company. In the day of pre-ordering/back orders - if youre patient then all orders are fulfilled. Phil is obviously very busy (a good sign!) but will always go the extra mile.... Toon meer

Bedrijfsgegevens


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

85 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(85)

55 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Same old story avoid

Like many others ordered a record on 8 th June .
Took my money ,told it was been shipped that day.
Now June 24 th Phil emailed me waiting for re stock .
No communication what so ever total disgrace.
This is not the way to run a business.
I think people are correct they just advertise anything.
And our money is sitting in their pockets.

24 juni 2025
Review zonder uitnodiging
Logo Punktofunkheaven

Antwoord van Punktofunkheaven

Hi NIGEL. SORRY YOU ARE UNHAPPY . UNFORTUNATELY WE CANNOT SHIP PRE ORDER ITEMS BEFORE THE RELEASE DATE OR BEFORE THEY ARRIVE INTO STOCK. I BELIEVE THE RELEASE DATE WAS PUSHED BACK BY THE LABEL ON THE RED PRESSING AT SHORT NOTICE AND WITHOUT NOTIFICATION TO OURSELVES. YOUR ORDER WAS REFUNDED WITHIN AN HOUR OF YOUR REQUEST TO CANCEL.APOLOGIES FOR ANY CONFUSION BUT THESE THINGS HAPPEN AND OUR COMPLETELY BEYOND OUR CONTROL.REGARDS PUNKTOFUNKHEAVEN.

Beoordeeld met 5 van de 5 sterren

Will by more

Ordered 2 records one was out of stock but I was offered an alternative. Great communication. Well recommended

5 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Every bad review you read is true

Every bad review you read is true. Avoid. They just put any record ever released in stock. They dont tell you anything, they send you whatever they have, they refund you and the items that you ordered still remain in stock on their website for someone else to scam. I bet they are going to contact me now that they will see the review. They could have done it before the dispatch. Really bad experience. Avoid.

14 mei 2025
Review zonder uitnodiging
Logo Punktofunkheaven

Antwoord van Punktofunkheaven

SORRY YOU ARE UNHAPPY WITH YOUR ORDER. OUR SELLER TERMS AND CONDITIONS ARE SET OUT CLEARLY ON OUR HOME PAGE . NOT SURE WHY YOU THINK THERE IS A SCAM INVOLVED. PLEASE READ OUR SELLER TERMS AND CONDITIONS AND YOU’LL SE WE DID EXACTLY AS IT SAYS ON THE TIN. REGARDS PUNKTOFUNKHEAVEN

Beoordeeld met 1 van de 5 sterren

Never Recieved my Order

I ordered back in November to get a couple of records for my mums Christmas. I had emails back and forth with Phil who said they where waiting for them to arrive from the US and it might be January.
Contacted in January one of the Albums still hadn't arrived. Contacted in February. We're into March now and still nothing.

3 maart 2025
Review zonder uitnodiging
Logo Punktofunkheaven

Antwoord van Punktofunkheaven

hi , sorry to hear of the issues with your order . if you let me know your order number i can look into things for you and put things right if we have not done so already. regards punktofunkheaven

Beoordeeld met 3 van de 5 sterren

Never received Order #8139

Never received order. Was told item was on back order. Then asked to change order for an in-stock item but that never arrived either.

I did receive a refund for this order.
Thank you.

Here is my order number…Order #8139.

29 mei 2024
Review zonder uitnodiging
Logo Punktofunkheaven

Antwoord van Punktofunkheaven

hi Domark. sorry to hear you had a problem with your order. please forward your order number and we'll do our best to sort things if we have not already.

thank you for sending the order number. we have refunded your order in full today [25/1/25]. the cd you purchased became unavailable from our suppliers, this sometimes happens without any warning to us. apologies.

Beoordeeld met 5 van de 5 sterren

Twas the week before Christmas....

A week before Christmas, reading the reviews, I had my doubts. Shouldn't have worried, dispatched smartly, arrived with days to spare, thanks a lot Phil and all at Punk to Funk Heaven, Merry Christmas and all the best for 2025.

21 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivered as expected very securely…

Delivered as expected very securely parcelled and product well protected. Great choice available. I had to contact them to ask a question about a listing and they were very helpful and friendly

29 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered a record on 29/11

Ordered a record on 29/11. 6 days later no despatch deti or any indication of delivery. Email comes back as undeliverable and no phone number to contact them. Please contact me to arrange a refund. Meanwhile ordered same item from a competitor for £5 cheaper and despatched the same day.

29 november 2024
Review zonder uitnodiging
Logo Punktofunkheaven

Antwoord van Punktofunkheaven

Hi George. if you could provide an order number i'd be happy to help. we do have an email address where you can contact us . it's on the home page of our site. regards punktofunkheaven.

Beoordeeld met 1 van de 5 sterren

Waste of time ould have given them zero but not…

Would have given them zero but not possible, took my order said it had been shipped and I would get tracking details, 5 days later I'm told it's out of stock and given a refund ,do not use.

24 november 2024
Review zonder uitnodiging
Logo Punktofunkheaven

Antwoord van Punktofunkheaven

hi Paul. sorry to hear you are unhappy. not sure why you are saying we told you your order was shipped. we did not. we cancelled and refunded your order in full as soon as we knew the item had been deleted / become unavailable from our suppliers [ 4 days, two of which were a weekend].

Beoordeeld met 1 van de 5 sterren

Appalling service

Appalling service, no item received, they sell items they do not have in stock, communication non existent…….avoid this place at all costs

23 november 2024
Review zonder uitnodiging
Logo Punktofunkheaven

Antwoord van Punktofunkheaven

hi GDF Tynemouth . if you could let us know a name and order number we can look into what has gone wrong. we cannot find any orders under your name here . did you actually make an order with us ? we are not in the business of ripping people off as you suggest and do our best to put things right when things go wrong. please get in touch so we can resolve your issue. regards punktofunkheaven

Beoordeeld met 1 van de 5 sterren

Order placed, money taken, 2 weeks later no record and no communication from them!

Another one in the same vein as all the others sadly. Order placed Sept 13th. Money Taken. No communication since. I then looked at these reviews and wish I had checked them before ordering! I have now requested a refund, hoping they respond and give me my money back, will update on what happens. Wish me luck!

13 september 2024
Review zonder uitnodiging
Logo Punktofunkheaven

Antwoord van Punktofunkheaven

hi Julian. your order has been fully refunded.

Beoordeeld met 1 van de 5 sterren

AVOID THIS COMPANY I ORDERED THE VINYL…

AVOID THIS COMPANY I ORDERED THE VINYL I WANTED AND 2 WEEKS LATER SAID THEY NEVER HAD THEM IN STOCK ITS A WASTE OF TIME ORDER FROM A BETTER COMPANY WITH BETTER CUSTOMER SERVICE AVOID THIS COMPANY

15 augustus 2024
Review zonder uitnodiging
Logo Punktofunkheaven

Antwoord van Punktofunkheaven

Hi James. Sorry you are unhappy. Things do now and again go out of stock. we do our best to source / restock as soon as possible but sometimes things just become unavailable. Also i cannot seem to find any orders associated to a James King so am wondering if you have actually made a purchase from us? Maybe you used an alias ? we have requested more info from you via trust pilot but have yet to hear back from you.Kind regards PTFH

Beoordeeld met 1 van de 5 sterren

Terrible company

Terrible company, simply didn't provide the records that were swiftly paid for.

10 juni 2024
Review zonder uitnodiging
Logo Punktofunkheaven

Antwoord van Punktofunkheaven

Hi Kenny . the royal mail tracking KD717936982GB is showing as signed for and delivered at: 10:51, Tuesday 11 June 2024.Your order was delivered within our estimated timeframe as you would have seen at point of sale. Enjoy the music! Regards punktofunkheaven.

Beoordeeld met 5 van de 5 sterren

Ordered some vinyl

Ordered some vinyl, slight delay in delivery as they were waiting for one to arrive, got refunded on one and other arrived no issues

14 maart 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer