Frauds, stay away. Deposits dont get added to the account. I have lost deposits of lakhs of rupees. Stay away from these scammers. Filed complianed to cyber crime and consumer forums too, if yo... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Kamil , Britney George Morty who I’ve dealt with since I joined a few months ago are easily some of the best reps I’ve dealt with they been able to help with withdrawals any potential vets or spins... Toon meer
One of the best customer service app I have reached to puntit customer service for several reasons Deposit , withdrawal issue and they have responded promptly and guaranteed me that my money i... Toon meer
Avoid avoid avoid avoid !!!!!! I still haven't received my winnings days later...they limit customer daily withdrawal and not even following their own dodgy rule on this occasion. Also like other r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Puntit redefines online betting by offering competitive odds, thrilling markets, and seamless betting across all major sports such as cricket and football. Enjoy round-the-clock promotions, customer support and insightful sports analytics wrapped in an intuitive interface optimised for desktop and mobile. As well as our unmatched sportsbook offering, players can discover over 5,000 online and live casino games.
Contactgegevens
Ierland
- help@puntit.com
- puntit.com
Houd rekening met het volgende
3,0
Gemiddeld
171 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 61% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Worst company i have ever played with i…
Worst company i have ever played with i have a few sites all keep their word.often withdrew few k overnight or even hours. I only withdrew 190 euro 13days ago every day was promised approved and processed. They knew i was in hospital with my daughter i actually could have done with mun for a change. But it went from were ready to pay give it 3days .13days later my account is closed. Be careful people what's the point in playing if you dont get paid. Puntit are first to scam me in a long long time.
16 juli 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Paul,
We're sorry to hear about your experience and understand how frustrating this situation must have been, especially given your personal circumstances.
We'd like the opportunity to review your withdrawal and account closure in detail. Please contact us directly with your account details so we can investigate your case.
Best regards,
Puntit
WORST SITE I'VE EVER USED! STAY AWAY!
WORST SITE I'VE EVER USED!
They lock users to bonuses with impossible demands. 150k turnover requirements with 5.00 max bet, biggest scam ever. And they refuse to cancel your bonus even if you haven't touched anything. The site doesn't work properly and the staff is just bunch of dumb bots.
27 juli 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi,
Thank you for sharing your feedback, and we sincerely apologize for the frustration this situation has caused. We take complaints like this very seriously and want to ensure our players feel heard.
Regarding bonus terms, maximum bet limits and turnover requirements are rules attached to promotional funds, and players always have full transparency and assistance with their accounts. We would like to investigate your case directly to review what happened with your bonus cancellation request and look into any technical issues you might have experienced.
Please send an email directly to our support team at support@puntit.com with your account details so we can personally review your account and assist you further.
Best regards,
Puntit Team
Dominic is very good customer service…
Dominic is very good customer service supportive.
22 juli 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi,
Thank you for taking the time to send us your thoughts!
Knowing that Dominic was able to offer top-tier, helpful service truly makes our day. We’ll make sure your compliment gets passed along to him directly.
If you ever need help with anything else, please feel free to reach out anytime.
Warmly,
Puntit Team
Frauds
Frauds, stay away.
Deposits are not credited, and your funds are gone forever.
They keep changing their domain names for new scams. 4 time changed in few months.
puntitsports.com
puntinbets.com
puntit-cricket.com
Pathetic service team; they simply deny that funds are not sent even after giving proof, 1-2weeks headache to get back your funds but no actions.
12 juli 2026
Review zonder uitnodiging
Antwoord van Puntit
Hey Gaurav,
We’re sorry for the frustration and delay caused by this issue.
We have located the missing deposit escalation and can confirm that the case is currently being actively investigated by the relevant team and payment provider.
We understand how concerning it is when a deposit is not credited immediately, and we sincerely apologise for the inconvenience and the time taken to investigate. Our team will contact you directly as soon as the review is completed and provide the outcome.
Regarding the website domains mentioned, changes to official domains do not affect customer balances, deposits, or withdrawals.
Best regards,
Puntit Team
Just opened a new account
Just opened a new account, first day using the app, had a couple of losers but then had a winner, a try scorer in the rugby, bet settled as loser, beyond belief, followed up on it and customer service says bet being escalated blah blah.. gave the benefit of the doubt and had a couple of try scorers in the next game, one came in.. again bet settled as loser.. this PUNDIT is an absolute scam, nobody could be that stupid, absolute shower of crooks, small time crooks and I actually couldn't give a monkeys about the money, its a couple of hundred euro, its saved me from a bigger hassle down the line and likely a far bigger sum, silver lining and all that..STAY CLEAR OF PUNDIT.. They could offer me a grand to settle and I wouldn't take it or use their app again.. il be contacting the betting pages on x and f.b to warn others, theres guys out there with bigger platforms than me.
Edit. They settled my bets as winners the next day and I feel the review was a harsh one, ive had no problems with them since and maybe errors can be forgiven, its just the way it happened had me very frustrated.. I'm still using their app and will be using it for the foreseeable future, hopefully a fair experience, this is all I ask for.
4 juli 2026
Review zonder uitnodiging
Antwoord van Puntit
We're truly sorry to hear that this has been your experience. It's never our intention for any customer to feel this way, and we understand how disappointing and frustrating situations like this can be.
If there's anything we can do to improve your experience or assist you further, we encourage you to contact our Support Team. They'll be able to review your account and the relevant bets in detail, provide updates on any ongoing investigation, and answer any questions you may have.
Our team is committed to providing fair and thorough assistance, and we'll do everything we can to ensure your concerns are properly reviewed and addressed. We appreciate you bringing this to our attention and hope to have the opportunity to assist you further.
Troy was very helpful helping me verify…
Troy was very helpful helping me verify my account.
2 juli 2026
Review zonder uitnodiging
Antwoord van Puntit
Great service is what we aim for! 🌟 Thank you so much for giving Troy a shoutout for helping you verify your account. Enjoy your time on the site, and let us know if you ever need anything else!
Scammers
They take your deposit and lock it into a bonus you can't touch until you've wagered it five times over. Only then will they let you withdraw a fifth of the total. For example, deposit €100 and they'll match it with another €100, but the whole €200 is frozen. You have to wager your way up to €2,400 before you're allowed to withdraw just €500 as 'winnings'. Absolute scumbags.
30 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Richie,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our bonus promotion left you feeling frustrated.
We understand that bonus terms and wagering requirements can sometimes be disappointing, especially if they don't match your expectations. That's why all of the bonus conditions, including the wagering requirements, withdrawal rules, and any applicable limits, are clearly outlined in the bonus Terms & Conditions before a bonus is claimed. We always encourage players to review these details so they can decide whether the promotion is right for them.
We genuinely appreciate your feedback, as it helps us understand how players perceive our promotions, and we'll continue working to make our offers and their terms as clear and transparent as possible.
Daniel was very helpful
Daniel was very helpful I am only waiting for a bonus to hit my account
29 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Stephen,
Thank you for your feedback! We’re delighted to hear that Daniel was very helpful. We’ll be sure to share your kind words with him!
Best regards,
Puntit Support Team
Serious failure to enforce self-exclusion and no response from support
I am writing this review regarding a serious failure in responsible gambling controls at PUNTIT.
I had previously self-excluded from gambling, however I was still able to access my account and continue gambling after the exclusion should have been in effect. This indicates a failure to properly enforce self-exclusion safeguards.
Self-exclusion is a key responsible gambling protection, and in this case it was not effectively applied.
I have raised this directly with customer support but have yet to receive any response or update, which is concerning given the seriousness of the issue.
I am seeking a full explanation and appropriate resolution in line with responsible gambling obligations.
20 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Arsenalfan,
We're sorry to hear about your experience and appreciate you bringing your concerns to our attention.
Responsible gambling and player safety are extremely important to us, and we take matters relating to self-exclusion very seriously. We'd like the opportunity to investigate your case thoroughly.
Please contact us directly with your account details so we can review the circumstances and provide you with an update as soon as possible.
Best regards,
Puntit Support Team
Daniel was quick and efficient and got…
Daniel was quick and efficient and got my query dealt with very well
28 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Lee,
Thank you for the wonderful feedback! We’re delighted to hear that Daniel was quick, efficient, and resolved your query so well. We’ll be sure to share your kind words with him!
Best regards,
Puntit Support Team
Disappointing
I signed up with no issues. I noticed that I clicked wrong county on my address so contacted the chat to get it sorted. Customer support was helpful and I got the all clear to go ahead. The problem was later when I wanted to withdraw money. I was asked to verify my account all of a sudden. I told them I did not have a passport nor did I have a driving license as I don't drive. I sent them two bills and a copy of my government id. Still no word and now I can't access chat and still no response. I feel I'm been treated like a criminal. I feel the only way forward is to contact the ombudsman and complain.
26 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi A Lynch,
We're sorry to hear about your experience and understand how frustrating this must have been. We'd really like the opportunity to look into this for you.
Please get in touch with us directly and share your account details so we can review your verification and assist you further.
Best regards,
Puntit Support Team.
Brandon very good top worker i think he…
Brandon very good top worker i think he deserves a raise
28 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Danny,
Thank you for the fantastic feedback! We're delighted to hear that Brandon provided such great service. We'll be sure to share your kind words with him—we're sure he'll appreciate the recommendation for a raise!
Best regards,
Puntit Support Team.
John from customer service -TOP!
28 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Tomasz,
Thank you for the great feedback! We're delighted to hear that John provided top-notch service. We'll be sure to share your kind words with him 😊
Best regards,
Puntit Support team
AVOID. SCAM SITE. Refusing to pay out on settled bets.
Having serious issues getting money from bets I have won credited to my account. Customer service have been little to no help. Cannot even open a chat with them anymore & have not received any responses to emails sent. I will adjust this review if my issues are resolved but at the moment I would tell anyone to avoid them as there has been nothing but issue after issue with v.poor customer support.
Update- They are still denying me my winnings but have tried to fob me off my depositing €10 in my account in order to leave them alone basically. I would encourage people to get in touch with the Ombudsman or Better Business Bureau if needed.
Worst gambling site I have ever dealt with. And on top of everything else it is glitch af. Plenty more legitimate sites to use than giving these unhelpful arsrholes your money.
26 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Padraig,
We're sorry to hear about your experience and understand how frustrating this situation must be.
We can confirm that your case is currently under review by the relevant team. We appreciate your patience while the investigation is being carried out, as we want to ensure everything is reviewed thoroughly before providing an update.
We sincerely apologize for the delays in communication and any inconvenience this has caused. Our team will get back to you as soon as possible with further information.
Thank you for your patience and understanding.
Puntit Support team
Still undecided
Still undecided. Early days but so far so good. Dominic has been helpful
Fair play.
26 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Thank you for taking the time to leave a review. We're pleased to hear that your experience has been positive so far and that Dominic has been helpful throughout the process.
We understand it's still early days, and we appreciate your openness. If there's anything more we can do to support you as you continue your journey with us, please don't hesitate to get in touch.
AVOID
Deposited over €1000 over a 2 month period with no issue. As soon as I go to make a withdrawal they look to verify my account. I thought they would be legitimate but unfortunately just dodgy. I could have deposited 10000 and they wouldn't have looked for verification. Will be verifying my account and closing immediately.
24 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Brendan,
Thank you for taking the time to share your feedback. We understand that being asked to complete an account verification can be frustrating, especially if it comes unexpectedly.
Please note that verification is only required when certain thresholds are reached. These checks are an important part of protecting our users and ensuring compliance regulations.
We would also like to reassure you that any documents submitted during the verification process are handled with the utmost care.
If you have any questions or require assistance during the verification process, our support team is always available and happy to help.
Thank you for your understanding.
Best regards,
Puntit
AVOID AT ALL COSTS
AVOID AT ALL COSTS. DO NOT OPEN ACCOUNT WITH PUNTIT.
Avoid this site at all costs, they are criminals and would be shut down by now if it was under a uk gambling licence.
They closed my account and kept all over €300 in funds, their excuse was a user has multiple accounts, the email address for the other account I never seen in my life. Be very careful of these criminals, they operate under offshore licences so they are robbing your money. STAY AWAY
21 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi there,
Thank you for sharing your feedback.
We’re sorry to hear about your experience and understand how frustrating it can be when an account review leads to restrictions or closure.
Please note that account reviews are carried out in line with our Terms and Conditions and regulatory obligations. Where multiple account activity or related concerns are identified, we are required to take appropriate action. For privacy and security reasons, we cannot discuss account-specific details publicly.
If you believe this decision was made in error, please contact our Support team directly so the case can be reviewed further and clarified with you.
Kind regards,
Puntit Support team
Terrible company if your backing horse…
Terrible company if your backing horse racing. The early odds they put up is a joke, example bet365 be 14/1,puntit be 8/1 with the same horse. Also the prices of every horse in there early morning prices is way lower than other firms. There only cowards. License should be revoked, they are just a cowboy outfit.
18 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Dave,
We’re sorry to hear that you feel this way.
Odds can vary between bookmakers, especially for early prices, as each operator sets prices independently based on their own trading models, market movement, and risk assessment. This means our prices may sometimes differ from other firms.
That said, we understand your frustration and we appreciate you sharing your feedback. We always aim to provide a fair and transparent betting experience, and your comments will be passed on to the relevant team for review.
If you would like us to look into a specific example, please contact our Customer Support team with the race details and selection, and we’ll be happy to review it further.
Kind regards,
Puntit Customer Support team
The best casino around fast payout also…
The best casino around fast payout also customer service is brilliant and great games to chose from
31 mei 2026
Review zonder uitnodiging
Antwoord van Puntit
Wow, thank you for the incredible feedback! We are thrilled to be your top choice. Hearing that you love our fast payouts, brilliant customer service, and massive game selection means the world to our team.
We work hard to keep your experience seamless and fun from spin to cashout. Thanks for being part of the family, and enjoy your time on our site! 🎰💨✨
Best regards,
The Puntit Team
John was very helpful in sorting out my…
John was very helpful in sorting out my account verification I really appreciate his time and patience
19 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Thank you so much for this wonderful feedback! Account verification can sometimes feel a bit tedious, so we are incredibly glad that John’s patience and helpful guidance made the process smooth for you. Your appreciation means the world to us, and we have already passed your kind words along to him and his team!
Thank you for choosing our site! 🎰✨
Best regards,
The Puntit Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.