Frauds, stay away. Deposits dont get added to the account. I have lost deposits of lakhs of rupees. Stay away from these scammers. Filed complianed to cyber crime and consumer forums too, if yo... Toon meer
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Lees wat reviewers zeggen
Kamil , Britney George Morty who I’ve dealt with since I joined a few months ago are easily some of the best reps I’ve dealt with they been able to help with withdrawals any potential vets or spins... Toon meer
Avoid avoid avoid avoid !!!!!! I still haven't received my winnings days later...they limit customer daily withdrawal and not even following their own dodgy rule on this occasion. Also like other r... Toon meer
Bedrijf heeft geantwoord
One of the best customer service app I have reached to puntit customer service for several reasons Deposit , withdrawal issue and they have responded promptly and guaranteed me that my money i... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Puntit redefines online betting by offering competitive odds, thrilling markets, and seamless betting across all major sports such as cricket and football. Enjoy round-the-clock promotions, customer support and insightful sports analytics wrapped in an intuitive interface optimised for desktop and mobile. As well as our unmatched sportsbook offering, players can discover over 5,000 online and live casino games.
Contactgegevens
Ierland
- help@puntit.com
- puntit.com
Houd rekening met het volgende
3,0
Gemiddeld
172 reviews
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Heeft 61% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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John was very helpful in sorting out my…
John was very helpful in sorting out my account verification I really appreciate his time and patience
19 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Thank you so much for this wonderful feedback! Account verification can sometimes feel a bit tedious, so we are incredibly glad that John’s patience and helpful guidance made the process smooth for you. Your appreciation means the world to us, and we have already passed your kind words along to him and his team!
Thank you for choosing our site! 🎰✨
Best regards,
The Puntit Team
What customer service.
What customer service.
Placed a football bet. The game was postponed. Yet my bet was classed as loss. How is this possible?
Customer service name after name but no one doing anything about it.
Just another new bookmaker looking for investments but can’t give back.
I have been contacting your customer service. Why you think I’m on here reporting the lack of service
3 days since the football game was postponed and you are still holding my funds. The game never went ahead. Please return
18 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Donal,
We're sorry to hear about your experience and understand your frustration.
We also regret that you felt your concerns were not adequately addressed by our support team. Providing clear and helpful assistance is important to us, and your feedback will be shared with the relevant department.
Please contact our support team with your account details so we can investigate the matter further.
Best regards,
Puntit
Very helpful member of staff
18 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi John,
Thank you for your feedback! We’re delighted to hear that you found our team member very helpful and that you had a positive support experience!
Best regards,
Puntit
Very good customer service and helpful…
Very good customer service and helpful thanks to troy who was very helpful!:)
16 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
We are so happy to hear that Troy turned your experience into a great one! Delivering super helpful service is exactly what we’re about, and we will make sure he gets a huge high-five from the whole team for taking such good care of you. :)
Thanks for spreading the positive energy! 🎰🔥
Steer clear of this site problems with bets settling ,slots payouts are always minimal compared to what your betting, verify your account multiple times
Avoid this absolute jokers…if you play slots your guaranteed to lose money wins are always small…account verification is an absolute joke verified my account a few months ago everything was grand then I get an email saying verify my account again sent all documents again and they won’t accept them one of the worst betting sites in ireland please stay clear for your own good
16 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Darrell,
We're sorry to hear about your experience and understand your frustration regarding the verification process.
Please note that, in some cases, additional verification may be required even after an account has previously been verified. These checks are part of our regulatory and security obligations and help ensure the safety of all accounts.
We also understand that repeated document requests can be frustrating. If your submitted documents have not been accepted, there may be specific requirements that have not yet been met. We encourage you to contact our support team so we can review your case and provide further clarification.
Regarding gameplay, all game outcomes are determined by certified random number generators, ensuring results are fair and random for all players.
Best regards,
Puntit
Great service from Dominic
15 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
What an awesome review! We are thrilled that Dominic took care of you with such seamless and top-tier service. Our main goal is to keep your gaming experience completely smooth, and it sounds like Dominic did exactly that.
Thanks for bringing the great vibes to our community, and may you enjoy your next play on the site!
Best regards,
The Puntit Team
Probably by far my favourite casino site to play on
Very quick customer service I had an issue trying to verify my account and was unsure what documents were accepted and Ben from customer support was quick to help me and had me verified under 2 minutes well done Puntit having employees like Ben make verification simple and less stressful :’)
13 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Thank you so much for the wonderful review! We are absolutely delighted to hear that Ben provided you with such quick, polite, and intuitive service, making your account verification completely stress-free in under 2 minutes. ⏱️🙌
Your fantastic feedback has been sent straight to his management team for formal recognition.
Thank you for choosing Puntit, and enjoy on the casino floor! 🎰✨
Best regards,
The Puntit Team
John was exceptionally well to solve my…
John was exceptionally well to solve my request. What a great service keep it up. Thanks
12 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
It is brilliant to hear that John hit the ground running and provided such exceptional, seamless assistance with your request! Keeping our service at a premium level is exactly what we aim for, and your positive energy tells us we are right on track. John's supervisors have already been notified, so he can be formally recognized for his great work.
As you head back into the action, remember that you can always access a full breakdown of handy tips, rules, and information on all important topics directly through our website at any time.
We truly appreciate you dropping by to share your experience. Keep that momentum going, and enjoy on our site!🔥
Best regards,
The Puntit Team
Had over 4376 spins in legacy of dead…
Had over 4376 spins in legacy of dead with out hitting one bonus I mean playing for half day not one bonus I then went to see the rtp on the game but it is not visible this site is a scam all there games are a fix I even went to games were usually you hit a bounce after maybe 50 spins same over 800 spins later still no bonus I’m one million confused that this is a fake site doctoring that games don’t play on this site I’m playing slots for 15 years and this worse fake site out there and every one on other platforms are saying it’s impossible to withdraw money so don’t play on this fake site
12 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi there,
Thank you for the feedback.
We would like to take this opportunity to inform you that all our games operate on a Random Number Generator (RNG) which ensures that each individual game round outcome is random and independent of previous results.
Best Regards,
The Puntit team.
Excellent performance by britney
Excellent performance and good service by
Britney thanks for support
11 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Your feedback absolutely made our day! There is nothing better than knowing Britney stepped up and hit a home run with her excellent support. We pride ourselves on fast, stress-free assistance, so it’s awesome to hear she hit the mark perfectly. Her team leaders have already been looped in to ensure her hard work gets the spotlight.
Before you jump back into the action, don't forget that our website is packed with helpful guides on all important topics whenever you need a quick answer on the fly.
We love having you as part of the Puntit community. Have fun out there!🎉
Best regards,
The Puntit Team
Yeah my experience was fast and…
Yeah my experience was fast and efficient
2 juni 2026
Review zonder uitnodiging
Antwoord van Puntit
Thank you for your feedback! We're glad to hear your experience was fast and efficient. We appreciate your support!
Honestly this site has the worst bonus…
Honestly this site has the worst bonus system of all time. They give 0 promos so there really no point in using this site if your looking to collect rewards and prizes for your losses and deposits.
28 mei 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi there,
We're sorry to hear that you feel disappointed with our promotions and rewards offering. We understand that bonuses can play an important role in the overall gaming experience, and we appreciate you taking the time to share your feedback.
We value all player feedback as it helps us improve our services.
Best regards,
Puntit
Had Troy from customer support he was…
Had Troy from customer support he was very helpful and got everything sorted for me. He was a great help.
28 mei 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi John,
Thank you for the great feedback! We're delighted to hear that Troy was able to get everything sorted for you and provide such helpful support. We'll be sure to pass along your kind words to him!
Best regards,
Puntit
Antwoord van Puntit
Hi Robin,
Thank you for your feedback! We’re happy to hear that Brandon provided you with good service. We’ll be sure to share your kind words with him!
Best regards,
Puntit
Antwoord van Puntit
Hi Ryan,
Thank you for your feedback! We’re delighted to hear you were happy with the bonus! We hope you continue enjoying your experience with us!
Best regards,
Puntit
Terrible responsible gambling won't let…
Terrible responsible gambling won't let you self exclude will continue to take deposits and won't allow withdrawals predators
23 mei 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Xxne,
We’re very sorry to hear about your experience. Responsible gambling and player safety are matters we take extremely seriously, and we understand your concerns.
We would appreciate the opportunity to review this situation further. Please reach out to our support team at support@puntit.com with your registered email address so that we can assist you with any difficulty you might be facing.
Best regards,
Puntit
Troy was brilliant help quick easy and…
Troy was brilliant help quick easy and sufficient
22 mei 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi James,
Thank you for the wonderful feedback! We’re thrilled to hear that Troy provided quick, easy, and efficient support! We’ll be sure to share your kind words with him!
Best regards,
Puntit
Antwoord van Puntit
Hi Kulwant,
Thank you for your feedback! We’re happy to hear you’re enjoying the site and the fast withdrawals!
Best regards,
Puntit
I made a deposit
I made a deposit, but I was thrown out and did not receive a confirmation SMS, now I can't log in to my account
14 mei 2026
Review zonder uitnodiging
Antwoord van Puntit
We are truly sorry to hear that you have experienced this difficulty and completely understand your concerns.
We want to help resolve this for you as quickly as possible. Please contact our support team privately from your registered email address at support@puntit.com, or try reaching out via our live chat, so that we can assist you with any difficulty you might be facing.
Thank you for your patience and cooperation, and we look forward to getting this sorted out for you soon.
I have been using Puntit for the past…
I created my account on Puntit approximately two months ago and have been actively using the platform for both casino games and sports betting, including multi bets. During this period, I experienced both wins and losses like any normal player, and all my previous withdrawals were processed successfully. Because of this, I trusted your platform and continued playing regularly.
On the 17th, I played casino games including Baccarat and Blackjack. After making some winnings, I decided to place a withdrawal request to avoid continuing to gamble and potentially losing the funds again. However, the withdrawal was not processed. I contacted your support team multiple times through both live chat and email but received no proper resolution. I waited patiently for two days.
Today, I was informed that my case had been escalated to the relevant team, only to later discover that both my deposit and winnings had been confiscated under “Terms and Conditions 12.1.”
I strongly dispute this decision.
I have never abused bonuses, manipulated promotions, used multiple accounts, or engaged in any illegal or fraudulent activity. The only bonuses I ever received were standard weekly cashback offers for losses, and I continued to place regular sports bets and casino wagers in good faith. My account was fully verified, and the withdrawal initially showed as “processed” before suddenly being reversed and confiscated.
This action appears extremely unfair and unjustified, especially considering my normal betting history and previous successful withdrawals. After this incident found that several other users have reported experiencing similar issues with confiscated balances and withdrawals.
I respectfully request:
1. A full explanation of the exact reason for confiscating my funds.
2. Specific evidence showing how I allegedly violated Terms and Conditions 12.1.
3. Immediate reconsideration of this decision and restoration of my deposit and legitimate winnings.
I have maintained all relevant evidence, including screenshots, account records, withdrawal history, emails, and chat conversations. If this issue is not resolved fairly, I will be forced to escalate the matter to the relevant licensing authority, dispute resolution services, and public consumer review platforms.
I sincerely hope this matter can be resolved professionally and fairly.
This site doesn't even worth 1 star it deserves minus, people be aware if you use this site once deposit is gone into it means you are not getting the fund back.
Edit:
Now they are saying that 18.1.5 and 18.1.6 has been breached, OMG they didn't find the proper evidence so now they are changing the terms and conditions I bet they don't have evidence for anything they are just trying to convince themselves and not to give withdrawal.
Regards,
S Pavan Ganesh
Reply for the review:
First I was informed about 12.2 only I started asking the evidence which they didn't give me covered up by saying they cannot share those details, then I informed I'll proceed in legal way. Now they have come up with 18.1.5 and 18.1.6 which they didn't say at first time. So I'm going to proceed legally complaints at askgamblers, casinoguru and complaints at cga.cw
I have all the proofs what all has happened and will be provided accordingly.
Thank you.
17 mei 2026
Review zonder uitnodiging
Antwoord van Puntit
Hi Pavan,
We’re truly sorry to hear how upsetting and frustrating this experience has been for you, especially after using the platform regularly for the past two months without previous issues.
We understand why you feel disappointed and concerned, particularly given that your earlier withdrawals were processed successfully and that you believed you were using the platform in good faith.
Please understand that when certain account activities are flagged by the relevant department, we are required to conduct a detailed review in line with our Terms & Conditions. Following the investigation, the relevant team determined that your account breached sections 12.1, 18.1.5, and 18.1.6 of our Terms & Conditions.
We appreciate that you strongly disagree with this outcome, and we encourage you to submit it directly to our support team at support@puntit.com so it can be further reviewed by the relevant team.
We genuinely regret that this situation has left you with such a negative impression of the platform, and we thank you for taking the time to share your feedback.
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