Purdie Worldwide Removals & Storage Ltd Reviews 

221
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The service we received from Purdie Worldwide was excellent in every way. We had a flood in our house and our Insurers rang two days before the builders were due to start the work and said we needed t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was very happy with the removal from Purdie. The two men arrived spot on time and carried out the work in a courteous manner and were both pleasant and obliging in their duties. I would have no hesi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From initial enquiry to moving day everything was flawless. Craig and Adam turned up on time and treated our belongings as if they were their own. Everything was wrapped, even things I wouldn't have... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic company to deal with and so friendly, the whole team dealt with our move without any problems, the removal men were so efficient and moved our furniture effortlessly without any p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verhuizer

Geschreven door het bedrijf

Purdie Worldwide (formerly Matt Purdie and Sons) are central Scotland's largest independent Removal and Storage Company. Offering Removal and Storage facilities to Domestic and Commercial customers throughout Glasgow, Edinburgh, Central Scotland, Nationwide and Worldwide. If our name sounds familiar it is probably because since 1960 we have been moving homes and businesses both large and small from one end of the UK to the other all with the quality of care, service and skill you would expect from a family run company. Your move is as important to us as it is to you which is why you can trust us to move your belongings from A to B without fuss knowing that your most precious possessions are in the care of experts. Contact us now to arrange a free no obligation quote, or why not download our new moving app? Download it for free from App or Play Store today!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

221 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(221)

80 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

We had removers booked for 8am

We had removers booked for 8am. We were told that they would leave the depot at 8am so should have been with us by 8.20am at the latest. At 9am we had no removers and no phone call so I phoned the office to be told firstly that they should probably be on their way, then that there had been "a few accidents" and that they were running late. When I queried how late there was no specific time given - I was told that they ie the removers would call me when they were on their way. This was particularly unhelpful as I had an appointment booked to pick up my new keys and then didn't know whether I should go to that appointment or not. I was also told that "someone should have phoned" me - that would have been fantastic but sadly no-one did phone me. That includes the removers themselves who were meant to call me to say that they were on their way but in fact did not and just turned up at the house, at about 12.30pm so over 4 hours late.
When they did arrive there were several items of furniture which they then refused to move which also caused some disruption. I can only classify the remover men themselves as surly and unhelpful.
All in all a very disappointing experience. I chose Purdies because you have an excellent reputation locally which led me to ignore the cheaper quotes I received from other removers. I also note that the quotation that I have received for storage has the estimated number of containers in such small writing that it is very hard to see, leading me to miscalculate the cost of storage. I will be moving my items to cheaper accommodation elsewhere as soon as possible. I would not be tempted to use your services again.

10 oktober 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Hi Barbara, thanks for taking the time to share review. I can only apologise and re-assure you that your situation was a one-off. Your move should have taken place in the morning, but due to one of our staff breaking their foot, we had to change your move to the afternoon. You should have been called and given an update, and we can only apologise for what should have been a straight forward phone call and move. We have now put processes in place to ensure this doesn't happen again and if there is anything further we can help with, please let us know.

Beoordeeld met 5 van de 5 sterren

Excellent and professional service.

Matt Purdie has had our furniture in storage for almost 8 years. We have been abroad and have now bought a place here. So finally got everything out of storage. Was a bit worried if everything would be ok, no need to worry, it was in such good condition it was as if it had been packed up the day before. Highly recommend Matt Purdie for all your storage needs. If we need storage again, we will certainly comes to Matt Purdie again.

26 oktober 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Thanks Sandra! Glad we could help out with your long term storage needs.

Beoordeeld met 5 van de 5 sterren

Uplifting experience

I gave this review 5stars because the two men who came to uplift my furniture were polite and nothing was any bother to them. Furniture was covered with plastic sheets and handled with care.

4 oktober 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Great review title, and thanks for the kind words, we aim to please!

Beoordeeld met 5 van de 5 sterren

Larbert removings

The removers turned up on time and were helpful and respectful given the stressful situation of moving house after 38 years in one house. There were no problems and the outline plan was adhered to. Delivery was just as smooth without any hitches.

23 september 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Moving is never easy, so we're pleased to have helped reduce some of the stress, and thanks for the kind words!

Beoordeeld met 5 van de 5 sterren

Thank you for a wonderful service so…

Thank you for a wonderful service so far. Daniel and Gary were fantastic, not only with filling our storage, but great with advice, they put everything into storage, they worked like trojans, that was on a Tuesday the following Thursday week they came to move us into our temporary home, again putting our goods in without a bother. At the beginning I said so far, but that’s only because in a few months time we move into our new home and I know they will be just as great. Thank you Purdie, but most of thank you to your wonderful team.

17 oktober 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Thanks for the kind words Michelle! We look forward to moving you into your new home in a few months!

Beoordeeld met 5 van de 5 sterren

Excellent.

Excellent. Packers and removers most helpful.

16 september 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Thanks Morag! I'll be sure to pass on your thanks to the team!

Beoordeeld met 5 van de 5 sterren

Highly reccomend

Used Purdie on numerous occasions..There is no better removal company. Polite respectful and timely.

16 september 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Your kind words are much appreciated. Thanks for taking the time to write a review!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, delivered as purchased in an efficient and friendly manner.

19 september 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Thanks for the 5 stars. Glad to hear our team are meeting expectations!

Beoordeeld met 5 van de 5 sterren

Everything was as expected

Everything was as expected. Professional helpful staff.

1 september 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Thanks for the 5 stars Helen, it was a pleasure to move you!

Beoordeeld met 5 van de 5 sterren

A painless and faultless process!!!!

After making the massive decision to move house, we then had to choose which removal firm to move our contents to our new home. Fortunately, we remembered seeing Purdie Worldwide Removals near our new house.
After contacting them, having a zoom type call to ascertain the quantity of belongings being moved, Purdie took care of everything.
On the day, two gents in two vehicles turned up on the allocated time and proceeded to empty our house into their vehicles.
After the last box was removed from our old house, I was given a phone number of one of the removers and said they would see us at the new property at a predetermined time.
At the new property at the time arranged, the guys were there waiting. They promptly proceeded to place all our belongings into the rooms where they belonged.
They were careful with everything and in what felt like no time at all, they were done.
It was a painless and faultless process and I couldn't have asked for a better service.

9 september 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Very pleased to hear your move was painless and faultless, it's exactly what we aim for! Thanks for taking the time to write your review and I'll be sure to pass on your thanks to the guys!

Beoordeeld met 5 van de 5 sterren

Very professional service

We found Purdie’s very professional from the quotation process through to our move. Everyone was really helpful. We had one man packing our fragile items and he did a great job. On the day, the men were quick and everything went smoothly. It was a long distance move so it was the next day before our things were delivered. They came earlier than expected and the job was done within a couple of hours. Purdie’s are a bit more expensive than many of their competitors but it was worth it to have such a good experience.

23 augustus 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Hi Fiona, thanks for taking the time to write your review, we really do appreciate it! If it's one thing we pride ourselves with, it's our ability to making the moving experience as smooth as possible, so we're glad to hear of your positive experience!

Beoordeeld met 3 van de 5 sterren

Not overly impressed

My carpets had dirt on them in my new house - nothing out down to protect them. Left my mattress topper on the bedroom floor of my old house. Also felt that the move could be been done a lot quicker. The guys were polite but did seem to waste a lot of time

16 augustus 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

I'm sorry to hear this Heather. This is not the impression we'd like to leave our clients with, and I'll investigate these issues for you.

Beoordeeld met 4 van de 5 sterren

Excellent Removal Team - Poor Management Team

Would have given 5 stars as the men in the removal team were outstanding BUT the management neither acknowledged nor responded to a query we emailed to them twice! Great pity, as the staff doing the physical work were entirely reliable & professional …

25 augustus 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Hi Anne, thanks for the 4 stars. We'll try harder to ensure all queries are responded to in a timely manner, but do accept our apologies for any inconvenience caused.

Beoordeeld met 5 van de 5 sterren

Brilliant service

The men were really helpful and efficient and reassuring. They made the packing and moving experience as un-stressful as possible.

25 juli 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Thanks for the 5 stars! We pride ourselves on ensuring every move is as stress free as possible!

Beoordeeld met 5 van de 5 sterren

super speedy friendly…

The guys were super speedy friendly professional and approachable

5 augustus 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Thanks for the review Janice! It was a pleasure to move you, and thanks for the kind words.

Beoordeeld met 5 van de 5 sterren

I can honestly say that we couldn’t be…

I can honestly say that we couldn’t be happier with the service we received from the boys on moving day, the move went so smoothly from them arriving spot on time then the care they took loading our belongings and on arriving at our new home everything was put in the correct place just as we wanted, Would be happy to recommend Purdies very professional service from first contact to our eventual move ..simply well done

22 augustus 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Thank you for your review Gordon, we really appreciate it! Thanks for the recommendation too!

Beoordeeld met 5 van de 5 sterren

Superb service

Superb service. A team of 3 helped us out and were very organised, polite and helpful. They knew exactly what they were doing and lifted everything expertly, even large items around tight corners, without any diffifulty. They were super fast too. Perfect.

6 augustus 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Thanks Jill! We do pride ourselves on being one of the fastest in the business, so we're glad to hear we're living up to our name!

Beoordeeld met 5 van de 5 sterren

Great service from Purdie’s

Great service from Purdie’s. Our belongings were carefully packed, loaded and delivered to our new home. Cheerful, hard working individuals who worked well as a team. Would recommend highly.

5 augustus 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Thanks for the recommendation Kirsten! Glad to hear our removal crews are cheerful and hard working, exactly what we want to hear! See you soon for your next move.

Beoordeeld met 5 van de 5 sterren

Excellent moving company

Excellent service. Had to change dates, amount of stuff, addresses of the move but all changes were handled in a professional and friendly manner. Moving went very smoothly and nothing was made to feel a bother. Highly recommend.

5 augustus 2022
Review zonder uitnodiging
Logo Purdie Worldwide Removals & Storage Ltd

Antwoord van Purdie Worldwide Removals & Storage Ltd

Thanks Emma! Glad everything went smoothly and we appreciate the recommendation!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer