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Pure Investor Reviews 

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TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

From the very first day of putting an offer in on my new home, Chris Murgatroyd has made the whole process so much easier. Communication with the seller was always straightforward, and Chris... Toon meer

Beoordeeld met 5 van de 5 sterren

Pure Investor just helped me to sell my tenanted HMO. They do have a very good network of investors. I got viewings quite quickly after the HMO was listed and had the sale agreed much quicker than I e... Toon meer

Beoordeeld met 5 van de 5 sterren

We were kept up to date with progress every step of the way and buyers are fully vetted & committed to buy. The team follow up with both sides to ensure things run smoothly with steady progress. We wo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have dealt with Pure Investor who have sought after and found me a new Landlord that will enable myself to remain in my lovely home to my great relief! I cannot recommend them enough! I have dealt... Toon meer

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Bedrijfsgegevens

  1. Vastgoedinvesteerder
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  4. Huurwoningen
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  6. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

Working with a global network of over 34,000 property investors, Pure Investor are one of the UK's leading property investment consultancies, specialising in the sale of tenanted buy-to-let investment properties throughout the UK. We specialise in selling tenanted buy-to-let properties, HMO properties and off-plan developments in destinations including Manchester, Leeds, London, Liverpool, Sheffield, Glasgow and Birmingham amongst others. We can assist if you're a novice investor looking to purchase for the very first time or a seasoned investor looking to sell your property portfolio. Our team are highly experienced and very customer-orientated. We don't 'hard sell' and genuinely believe in long-term, mutually beneficial working relationships. If you're considering buying or selling a tenanted buy-to-let property, why not give us a call today to speak with our consultancy team. We look forward to speaking with you!


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4,8

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TrustScore 5 uit 5

285 reviews

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4,8

Alle reviews

(285)

61 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Cant recommend them enough

From the very first day of putting an offer in on my new home, Chris Murgatroyd has made the whole process so much easier. Communication with the seller was always straightforward, and Chris is genuinely a lovely guy who couldn’t do enough to help. He’s approachable, helpful and always willing to go the extra mile.

Viki-Louise Burns has also been brilliant, ensuring the legal process progressed smoothly and without any hiccups on their side. Buying a house can be stressful, but thanks to Chris and Viki, the whole transaction was relatively smooth and straightforward.

I’m genuinely grateful that I got to deal with Chris and Viki. Honestly, I don’t think the process would have been anywhere near as easy without them both involved.

Pure Investors are a fantastic company to work with, and I wouldn’t hesitate to recommend their services to anyone looking to buy a property or invest in one. Chris and Viki are a real credit to the company, and their support has made a genuine difference to my experience as a first-time buyer.

Thank you both for everything!

9 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pure Investor just helped me to sell my…

Pure Investor just helped me to sell my tenanted HMO. They do have a very good network of investors. I got viewings quite quickly after the HMO was listed and had the sale agreed much quicker than I expected. Highly recommended.

23 september 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Talks the talk, but doesn't walk the walk

I was impressed with the reviews on here and I thought it fair to add my experiences so people can make informed view. At the beginning we discussed the price for my tenanted property. The property is in Cheshire and I live in Scotland when they did get viewings I was asked if I could do them. Given they are in Manchester I was assuming they would do the viewings, my tenant did most of them. Also after the property had been on awhile they got viewings , then offers 30k under the price. I think they should have been filtered out as time wasters before the viewings. Towards the end the agreed price became your price. They didn't get a sale for me. I know tax and tenants reform bill have made this a tougher market, but still not impressed.

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A HAPPY, POSITIVE REVIEW ...from a NOVICE ...

I am a novice seller! Green/wet behind the ears!

I wanted to sell my property to an investor who would DEFINITELY keep my long standing tenant in situ!
She is/was an excellent tenant.
I found Pure Investor through my tenant who was desperate to "stay in her lovely home"...
I rang the company immediately and was put through to Mark.
From the outset he was patient, professional and fun to talk to...
After about an hour of conversation with Mark I was convinced I was in the right place...in safe hands!
By the way I was not convinced by any hard sell from Mark...quite the opposite! He just patiently explained how the company worked and what to expect and when to expect it!
I signed up there and then!

Within a few days the property details were out in the marketplace.
Within the next few days Mark called me with news!
They had ALREADY found a suitable investor!
I think Mark was as happy as I was!

The process is proceeding nicely....I have been "introduced" to Viki via Email but, as yet, there has been no need of communication...I do feel very comfortable that, when there is need to communicate it will be handled with care, thought and professionalism!

This company are FIRST CLASS!
I highly recommend them!

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Frances,

First and foremost, many thanks for taking the time out to leave this review of services, it's very much appreciated.

However, in this instance, I think the majority of the credit goes to your tenant who not only came up with the idea to contact us, but also put the proposal forward to you to sell the property with her in situ. From the very first conversation we had with the tenant, it was clear she really valued living in the property and very much wanted to stay. From the outset, we felt we knew the right buyer for this property and tenant, and luckily that's proven to be the case.

Kind Regards,
Pure - Admin

Beoordeeld met 5 van de 5 sterren

I would highly recommend Viki and…

I would highly recommend Viki and cannot thank her enough for all her help throughout the sale of my property.

The sale ended up taking considerably longer than originally expected with no fault of hers and there were quite a few challenges and delays along the way. Throughout the entire process, Viki was always on top of everything, keeping me informed, following things up and doing everything she could to keep the sale moving forward.

Her communication was excellent, and I always felt reassured knowing that she was keeping a close eye on the whole process. Even when things became frustrating, Viki remained professional, patient and proactive right through to completion.

It was a long journey, but having Viki dealing with the sale made a real difference. I genuinely appreciated her hard work, persistence and support and would have no hesitation in recommending her.

Thank you so much, Viki, for getting us over the finish line!

14 september 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Hatice,

It's good to hear from you, and we're delighted to have completed on the sale of your London HMO. As you mentioned in your review, there were a few different variables on this sale which we needed to work around and overcome, but we got there in the end!

We're all delighted for you, and we'll make sure to pass your comments and feedback on to Viki and I'm sure she'll be delighted.

Genuine thanks for taking the time out to leave the review, it's really appreciated.

Regards,
Pure - Admin

Beoordeeld met 5 van de 5 sterren

The pure investor team are a dream…

The pure investor team are a dream team, always answer calls and ready to help, the purchase of my property was seamless couldn’t ask for more. Thank you

20 augustus 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Piyush,

Many thanks for taking the time out to review our services here at Pure Investor. We're also delighted that we've managed to find an excellent HMO property for you. You've selected a really good property in a great location, and we're looking forward to hearing how this works for you in the future!

I understand from speaking with the team that they also worked with you on securing the finance for your new HMO, which is really great to hear. Being able to provide a more 'complete' solution for bespoke investment opportunities such as yours are really what we are about.

Many thanks for placing your trust and confidence with us on your first HMO investment, and we're looking forward to working with you on the next one!

Regards,
Pure - Admin

Beoordeeld met 5 van de 5 sterren

Excellent Team

The sale would not have gone through without the help of Viki and team at Pure Investor . I would like to thank them for their patience and commitment to selling our four properties . Well done

7 september 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Julie,

It's good to hear from you, and many thanks for taking the time out to leave this review of our service here at Pure Investor. We'll also make sure to let Viki know of the mention, and I'm sure she'll be delighted to hear your feedback.

Regards,
Pure - Admin

Beoordeeld met 5 van de 5 sterren

I have dealt with Pure Investor who…

I have dealt with Pure Investor who have sought after and found me a new Landlord that will enable myself to remain in my lovely home to my great relief!
I cannot recommend them enough! I have dealt with the owners Mark and Vicky who are professional and easy to talk to in equal measure, keeping me informed throughout. Highly recommended!

18 augustus 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Tracy,

Many thanks for your fantastic review of our service. We'd also like to say that it's been a pleasure working with you and your landlord on this sale.

Regards,
Pure - Admin

Beoordeeld met 5 van de 5 sterren

Helen was super helpful

Helen was super helpful and communicative, which supported us around the anxieties of moving. She checked in regularly to make sure the property was ready to move in and took care with this.
We feel very greatful for Pure City taking away the stresses of moving across the country!

31 juli 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Daisy,

Many thanks for your review of our lettings and property services here at Pure, it's very much appreciated and we'll make sure that Helen and the team are made aware of your positive feedback.

We wish you all the very best in your new property!

Kind Regards,
Pure - Admin

Beoordeeld met 5 van de 5 sterren

Genuine & professional

My first contact with Pure was through Helen. She was extremely professional, helpful and supportive.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Mohamed,

Many thanks for your review of our lettings and property management services here at Pure. You've made an excellent choice with your new apartment in Blade Tower (Deansgate Square), and we hope you really enjoy your time there.

We'll make sure to pass your comments and feedback both to Helen and the wider lettings and property management team, and I'm sure they'll all be delighted.

Kind Regards,
Pure - Admin

Beoordeeld met 5 van de 5 sterren

Ten stars if I could!

I honestly can’t recommend Helen Edward’s agent enough. I was probably one of the pickiest tenants they’ve ever dealt with, and I know I asked a lot of questions and wanted everything to be just right before making a decision.Throughout the whole process, she was incredibly patient, professional, and understanding.

Nothing ever felt like too much trouble, and Helen took the time to explain everything clearly and keep me updated every step of the way. She never made me feel rushed or pressured, which made such a difference during what can be a very stressful process.

Helen communication was excellent, and she genuinely cared about helping me find the right property rather than just getting a tenancy agreed quickly. I’m so grateful for all their help and support, and I would absolutely use them again in the future.

A true 10 star service from start to finish.Thank you for making the whole experience so much easier.
Thank you Helen she really does deserve a medal!
Clare

22 juli 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Dear Clare,

Thanks for taking the time out to review our lettings and property management service here at Pure. It's great to hear how positive your experience was dealing with Helen, and I'm sure she'll be delighted to hear your comments and feedback.

Kind Regards,
Pure - Admin

Beoordeeld met 5 van de 5 sterren

Excellent experience with Pure Investor…

Excellent experience with Pure Investor from identifying the property of interest to purchase completion.
I mainly dealt with Chris who was excellent in providing all the required information and support in a timely manner with continuous follow-up during the entire process (e-mail & WhatsApp).
A well deserved 5 star!

27 juni 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Dear Karim,

Many thanks for your positive review of our service here at Pure Investor. It's been a delight working with you on the purchase of your new buy-to-let property in Croydon.

We hope that this investment works well for you in the future, and hopefully we'll be able to work with you on more investments in the future!

Kind Regards,
Pure - Admin

Beoordeeld met 5 van de 5 sterren

Dedicated and professional, highly recommend

We were kept up to date with progress every step of the way and buyers are fully vetted & committed to buy. The team follow up with both sides to ensure things run smoothly with steady progress. We would highly recommend Pure Investor for their professionalism and also found all of the team friendly and very helpful.

20 juli 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Katharine,

Many thanks for the review of our sales service, it's greatly appreciated, and hopefully we can work with you again on the sale of your next buy-to-let property.

Regards,
Pure - Admin

Beoordeeld met 5 van de 5 sterren

Best property investment company by far

I could not be happier with Pure Investor. They have made buying investment properties easy and are my go-to for market advice and knowledge.

The whole team does an amazing job of making things run smoothly throughout the process. Jaya has been my main contact, and simply, she is incredible and always available to speak if needed and will get any issues sorted quickly and efficiently.
Viki has made the process as a whole continue to move foward and is always responsive and helpful with any questions. Between Viki and Jaya, they have made investing in properties simple and easy.

If you want a stress-free and insightful investment property company, then look no further than Pure Investor. The number one place I would recommend anyone go to for Property investment.

7 juli 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Adam,

It's good to hear from you, and many thanks for taking the time out to review our services here at Pure Investor.

It's been a pleasure working with you also, and I know that both Jaya and Viki have really enjoyed working with you on your investments over the past year.

We're very much looking forward to working closer with you in the future!

Regards,
Pure - Admin

Beoordeeld met 5 van de 5 sterren

Supper Fast and Effective

I have put an HMO for sales with Pure. Within the same day as providing the information, my property was listed and within a couple of days I had two viewings and two offers. It is clear that they carefully vet investors to work with serious buyers. Matt an Chris stand out, thank you guys!

12 juli 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Sally,

Many thanks for taking the time out to review our services, and it's great to see that the hard work the team have been putting in has begun to come to fruitition so quickly!

With many of our investors now looking at HMO's as an investment opportunity, good quality options like yours will always prove attractive. As such, we'd like to thank you for giving us the opportunity, and choosing to market your HMO with us here at Pure.

Thanks again for the review, and we'll make sure to pass your comments and feedback over to both Chris and Matt.

Regards,
Pure - Admin

Beoordeeld met 1 van de 5 sterren

Wants information

Wants information

7 juli 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Alexandra,

Thank you for your review. We're always grateful for feedback both positive and negative. In this instance, it's clear that our requests for more detailed information regarding your property have caused an element of frustration.

From looking at the circumstances, it seems as though we could potentially have communicated better to you the reasons why we needed the level of detail regarding your property. Please accept our apologies for this, and it's something we'll be looking into moving forward.

When we're tasked with selling a client's property, or even providing them with a formal valuation, it's important that we can assess the property in detail. For this reason, we do need to have a clear understanding of factors including the lease, the rental income, the tenancy structure and the level specification amongst other considerations. This allows us to give clients a clear idea of the valuation.

Once again, please accept our apologies, and I hope we're able to work with you again at some point in the future.

Regards,
Pure - Admin.

Beoordeeld met 5 van de 5 sterren

Helen was very helpful with our tenancy…

Helen was very helpful with our tenancy application, and a lovely on personality on top. It was a pleasure to liaise with her.

26 juni 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Cameron,

Many thanks for your positive review of our services here at Pure City Living, it's very much appreciated and we will of course make sure to pass your feedback on to Helen and the property management team.

Kind Regards,
Pure - Admin.

Beoordeeld met 5 van de 5 sterren

From day one when I rang pureinvestor…

From day one when I rang pureinvestor and spoke to Mark I was so impressed with him and he just made me feel so relaxed and he went through with me on how their system works and what they would be doing step by step, once I gave them the green light to sell my apartment within Two weeks they found a Buyer and from then on things were taken over by Viki who looked after me and she was really good. They have got the deal done and I would recommend them to anyone who what to have a quick sale on their property, they have been very helpful and did look after me, I will always go back to them if I am to sell or buy again.

17 juni 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Hina, many thanks for your positive review of our sales service here at Pure Investor, and we'll make sure to pass your feedback over to both Mark and Viki. We're delighted that we managed to secure investors for your apartment so quickly.

Thanks again for taking the time out to review our service, and we look forward to working with you again in the future!

Regards,
Pure - Admin

Beoordeeld met 5 van de 5 sterren

Very helpful and smooth process.

Very helpful and smooth process.

Kind regards,
Joe

12 juni 2026
Review zonder uitnodiging
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Antwoord van Pure Investor

Hi Joe,

Many thanks for your review of our service here at Pure. It's been a pleasure working with you, and we'll make sure to pass your feedback on to the team.

Enjoy the sunshine and have a great day! :-)

Regards,
Pure - Admin

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