PureTalk Reviews 

Customer service rep. David was awesome, quick, friendly, and professional. I live in the mountains of West Virginia and have never had a dropped call...HOOAH Pure Talk...🇺🇸🫡

Excellent service, excellent customer service which is an awesome help,since so many companies use overseas "gate keepers" with a script they can't deviate from and supervisors that never call back. Coverage is great since they use the same equipment as the big guys. All at a very reasonable price. BRAVO PURE TALK!

I haven't had any trouble moving from Verizon to Pure Talk. I love the price I am paying for our phones/service now. We get great reception and I have no complaints at all. Thanks.

I had some trouble transferring from AT&T to Pure Talk and your support team was able to work it out for me. Really appreciate it.
I still have a small problem that I haven't done anything about. My voicemail AI tells me I have mail but it doesn't play. It's saved and one message is from Pure Talk. Still enjoying the lower monthly cost. I also can't verify who I am using reCAPTCHA. My vision isn't good enough to make out crosswalks and motorcycles. Thank you.

Easy to switch carriers. Love the pricing. Was paying 2.5x more with AT&T. Grateful for a Veteran discount.

Never switch to pure talk as they could not give me service and then they never paid me back my money and the wait on the phone is hours.

One of the best decision we’ve made is switching to Pure Talk! We’ve saved $160 a month on our cellphone bill. The customer service was awesome, it took me less than 3 hours to move everything over.

First of all, it was nice talking to a real person signing up. Extremely helpful. Secondly, I like the idea of not supporting an organization that doesn’t support abortion support groups. Third, we have had no problems since switching from Verizon who gave us terrible coverage as time went on.

In the US, service has been great. Here on my vacation to Canada, I have no service unless connected to WiFi. I switched to PureTalk this year because I thought I would have service during my annual vacation in Canada.

Joining pure talk for better rates

Julie was terrific. She was very patient and methodical in finding and solving my problems.

Much better than my old system and less expensive.

I worked with Devon of customer service to get a new phone and she provided outstanding service. Overall since switching to Puretalk everything has worked out great even in out in rural Idaho.

When my credit card expired, I needed to get a hold of pure talk to change the credit card I was using for billing purposes are United States based customer service rep immediately helped me, and in a confidential manner allowed me to change the credit card. I really appreciated it.

Time stamp on voice mail calls is not linked to my time zone. Have called about it twice.

The great value and one on one customer service! These are just 2 of the many reasons I switched to Puretalk.

I like that the support team all seem to be from America. We had some difficulty switching over initially, but the tech support and other team members were able to help us. Our service has been great at a reasonable price.

PureTalk may be cheaper than some of the larger cellular providers, but unfortunately, you get what you pay for. The service has been very unreliable. The signal is never consistent—even in areas where I would expect decent coverage—and the data speeds are often painfully slow.

Saving money on a phone bill sounds great, but not when you can’t depend on your phone to have a reliable signal or usable data when you need it. I would rather pay a little more each month for dependable service than constantly deal with inconsistent coverage and slow internet.

Based on my experience, I cannot recommend PureTalk if reliable cellular service and data are important to you.

We are getting less internet than we did with Verizon.

Called Customer Service and talked with Phillip. I had called because I wasn't receiving text messages and needed him to check my text bucket. Sure enough it was at zero and he immediately replenished my bucket. He then checked to see if he could lessen the amount of political texts I receive on my Samsung Galaxy phone. Believe he went beyond to help me.