We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I started using puritans a few years ago. Firstly the products work and I have tried many others prior to using purolabs. The customer service team are so attentive and supportive. Delivery is on tim... Toon meer

Beoordeeld met 5 van de 5 sterren

I found this an exceptionally helpful and attentive company. Enquiries are dealt with very quickly, 7 days a week, by real people who care about their business and their customers.

Beoordeeld met 1 van de 5 sterren

Last night I ordered 2 bottles of magnesium Bisglycinate ( an excellent product) I only need ONE. It was impossible to cancel the order, even though only minutes after the order was made. Customer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been buying products from this company for some months. They don't use 'fillers', hence their name Purolabs, I find their products superb and reasonably priced. I had an issue the other day r... Toon meer

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel
  2. ook in
  3. Fitness- en voedingsservice
  4. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

We're committed to providing the highest quality vitamins and supplements in the United Kingdom. Our advanced products are formulated with clean, pure & safe ingredients and bring together the best of science and mother nature. We call it natural science.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(1.156)

119 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I bought PUROLABS Biotic complex to try…

I bought PUROLABS Biotic complex to try and help ease my symptoms of IBS, sceptical they'd work I only bought 1 container and to my surprise even after only 2-3 days of using I could feel them starting to work, over the moon with them working I went back and bought a few more containers to keep me going and I've recommended them to a friend, so yes I definitely recommend.

31 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A pleasant experience

Ordered two products from this company of which I had to discontinue use due to a conflict with medication. I explained this dilemma to them and they immediately refunded all of the money to my account. Amazing company and fantastic after sales. I would recommend this company to anyone.
It’s good to know that they are understanding and committed to keeping the customer happy and safe. Thank you so much I am so pleased.

7 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am a million percent satisfied with…

I am a million percent satisfied with my subscription of purchases from this company. They really can not do enough for you, and their discounts are more than generous.
The products are pure, and work as expected, and I have been a customer of Puralabs for years.
Thanks and much love to the team.
I will never not choose Puralabs, and their customer care is second to none.
I really can not say enough about this company. I have benefitted greatly from taking their supplements.

Thanks again Puralabs.

With love and gratitude 🙏

Xxx

7 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Their products and service are excellent

Purolabs products are excellent! Whichever one I have purchased, and I use several, they are all quality items that work for me.
Also very importantly, this company has real people who you will communicate with you when you need help.

27 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Life changing

Life changing, I am a 48years old lady I had a full hysterectomy last October, and I refused taking HRT. I was looking for something natural, searching online. I came across puralabs with all the positive review and decided to give it a try. After less than a week; I can feel a big change.

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Difficulty cancelling subscriptions should be a violation of consumer rights …

I used to be able to go into my account and manage my subscription but purolabs has removed the feature for cancelling subscriptions
Have been on their website for hours with no success in cancelling so it seems I will have to find a way to close my account and cancel my payment method
I’m not liking what I see right now with purolabs it’s a violation.
I’ve spent over a thousand pounds with them and I didn’t expect this
They need to understand that people’s situation changes and they may have to stop those high potency supplements

16 mei 2025
Review zonder uitnodiging
Logo Purolabs

Antwoord van Purolabs

Hi Marcia,

Thank you for your feedback. I sincerely apologise for any frustration you've experienced while managing your subscription.

To clarify regarding the subscription management feature, this functionality remains active on our website for subscriptions that have completed the minimum two-cycle requirement. We have not removed it or made any changes to this feature. As this was your first cycle for the recent subscription, the cancellation option wasn’t yet visible for this particular subscription.

I can see that you’ve been in touch with our team, and I can confirm that your subscription has now been cancelled so you won’t receive any further orders or charges.

We value your long-standing relationship with Purolabs, and if you have any other concerns or need assistance with any products, please don’t hesitate to contact us at support@purolabs.com — we’ll be happy to help.

Thanks very much, and have a lovely week ahead.

Team Purolabs

Beoordeeld met 1 van de 5 sterren

Offers 10% off first order if you give…

Offers 10% off first order if you give email address. Then offers 15% if you give telephone number.
Sends email with welcome code for 10% off WELCOMEXJTQZD4H.
When you enter welcome code its says not valid fir items in your basket!
so no 15% and no 10%.
And no order from me.

7 mei 2025
Review zonder uitnodiging
Logo Purolabs

Antwoord van Purolabs

Hi Elizabeth,

Thank you for your feedback regarding our welcome discount codes.

Our welcome codes are valid for one-time purchases only and cannot be combined with subscription orders or other promotional offers.

Our customer service team would be happy to assist you directly at support@purolabs.com.

We apologise for any confusion and hope you'll give us another chance.

Thanks and have a lovely day.

Team Purolabs

Beoordeeld met 1 van de 5 sterren

Purolabs are Untrustworthy!!!

Purolabs are Untrustworthy!!!
I have been sending numerous emails to cancel my orders because I have fulfilled my obligation of 2 completed transactions. “Conveniently” For Purolabs, every time I send them, it’s sent back to me stating this site is UNAVAILABLE due to Maintenance!! They have no problem sending me emails. VERY SUSPICIOUS. This is the second review I have put on here. NOT HAPPY
A Harvey
HU165RD

2 mei 2025
Review zonder uitnodiging
Logo Purolabs

Antwoord van Purolabs

Hi Ann,

Thank you for your feedback. I sincerely apologise for any difficulties you've experienced in contacting us.

I can confirm that we have cancelled your subscription - you won't receive any further charges or deliveries from us. While we haven't experienced any website maintenance issues recently, we want to ensure you can reach us easily through alternative methods:

1. Email: support@purolabs.com
2. Website: https://purolabs.com/pages/contact-us
3. Direct message on our social media channels

We appreciate you bringing this to our attention and apologise again for any inconvenience caused.

Team Purolabs

Beoordeeld met 1 van de 5 sterren

Purolabs be warned dont buy anything…

Purolabs be warned dont buy anything from them i joined and agreed to a monthly delivery that i could stop at any time which i did after number of months they agreed to stop the deliveries and not take any more moey however PUROLABS stopped the delivery but continued to take money from my account so youve been warned stay away from this company

8 april 2025
Review zonder uitnodiging
Logo Purolabs

Antwoord van Purolabs

Hi Terence,

Thank you for your feedback. I sincerely apologise for any frustration caused regarding your subscription cancellation.

Upon reviewing your account, I can see that you contacted us in March about cancellation, and we sent follow-up emails to confirm it; however, as we didn't hear back from you until April, the subscription unfortunately renewed automatically.

I want to assure you that we've now fully cancelled your subscription. Please note that all subscription changes, including cancellations, can be managed directly through your account dashboard.

If you need any other help, please email us at support@purolabs.com and we'll be happy to assist.

Team Purolabs

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer