Have bought Puzzler Collection for well over a decade. It has been a regular traveller with us over that time. I can thoroughly recommend it as a travelling companion, reducing the anxiety over delay... Toon meer
Bedrijf heeft geantwoord
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I started doing these puzzles whilst in the 6th form at school, and very many years later I still enjoy receiving my book on a subscription. There's a wide variety of puzzles to complete during the m... Toon meer
Bedrijf heeft geantwoord
I subscribed to The Puzzler for my wife some years ago and she thoroughly enjoys completing most of the puzzles .We have even had our two granddaughters aged 13 and 11 years old helping her to complet... Toon meer
Bedrijf heeft geantwoord
Mainly Puzzler Collection is a magazine that stimulates the brain but sometimes is somewhat tedious, such as double cross. Provides good value for money, but the publisher should be more open about di... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Puzzler is the go-to name in puzzles. Customers know us for our comprehensive range of puzzle magazines. We publish over 30 titles in the UK, including Puzzler and Puzzler Collection. Among the most popular puzzles available at newsstand and via cost-effective subscriptions are crosswords, wordsearches, codewords and arrowords.
About Puzzler
Geschreven door het bedrijf
- Puzzle market leader
- Puzzler's quality publications have kept people across the UK entertained with puzzles since 1972.
- Delivered to your door
- Find Puzzler's titles in the shops, or have your favourites delivered with a cost-effective subscription.
- Mindful puzzle time
- Customers tell us puzzling keeps their mind active, and provides screen-free entertainment on the go.
Dedicated customer service
Our team is ready to reply to you
Got a question about a Puzzler subscription? Our team is here to help. Visit help.dcthomson.co.uk to find out how to contact us.
Contactgegevens
Verenigd Koninkrijk
- puzzler.com
4,7
Uitstekend
921 reviews
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Change of address
18 september 2025
Antwoord van Puzzler
Hello, thank you for your review. To update your address details please email puzzler@dcthomson.co.uk and our customer service team can assist you with this.
It is very easy to subscribe to the…
It is very easy to subscribe to the puzzler magazine. Customer service is excellent. The magazine is dependable with a wide selection of puzzles.
1 april 2026
Antwoord van Puzzler
Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.
I subscribed to Puzzler Collection for…
I subscribed to Puzzler Collection for £10.47 for 3 issues and an offer of a free Puzzler Annual . Upon receiving the first issue I was charged £11.25 . I enquired about the discrepancy and was told I was charged the amount because I didn't tick a specific box , which is nonsense . I cancelled the subscription . They did send out the annual
17 februari 2026
Antwoord van Puzzler
We're sorry to hear about the mix-up with the Puzzler Collection promotion, Jeanette! Thank you for reaching out to us to make us aware of this. We're glad you have now received the Puzzler Annual. We're going to reach out to you directly to assist you further.
Smaller type is annoying
I have found the type is smaller and very difficult to read in places. This has occured because the size of the overall book has been reduced. The print is often smudged.
I am enjoying the actual content but it is far more difficult over the past months as I have to check and double check the print. I am resorting to a magnifying glass on occasions.
I am sure I am not the only person making such a comment as friends of mine have agreed with me!
1 april 2026
Antwoord van Puzzler
Thank you so much for your detailed feedback, Angela. We're sorry to hear that the size of the print in Puzzler Collection is difficult to read! If you receive issues with smudges that are causing you problems trying to complete the puzzles, please don't hesitate to reach out to us at puzzler@dcthomson.co.uk, we will always be happy to help with any damaged issues. We hope you're still enjoying the puzzles, and thank you again for reaching out to share your thoughts with us.
I absolutely love Puzzler Collection I…
I absolutely love Puzzler Collection I love the challenges it gives to me.
1 april 2026
Antwoord van Puzzler
Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.
Very good mix of puzzles which keep me…
Very good mix of puzzles which keep me occupied for hours and tax the little grey cells.
1 april 2026
Antwoord van Puzzler
Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.
I love both my subscriptions
I love both my subscriptions, one is Suguru and the other Logical Problems. I prefer Suguru now, but I use to prefer Logical before there was a change in the editorial staff. Then there was a change in the way the results were shown. Now sometimes there is a mistake in the problem but because the results are not explained as they used to be the editors do not notice the mistake/s. Otherwise I love Puzzler. Thank you for this chance to make my complaint. Carmen Sant Malta 01.04.2026
1 april 2026
Antwoord van Puzzler
Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.
Service is very prompt and reliable
Service is very prompt and reliable. Good communication - recently there was a delay in sending my subscription magazine and I was informed about it straight away and kept updated. Really good customer service!
1 februari 2026
Antwoord van Puzzler
Thanks for your kind words. We’re delighted that you’re enjoying your subscription.
kKiller sudoku puzzler book…
I love my killer sudoku puzzler book and it’s great that it arrives in the post each month, I live in hope that one day I will win the cash prize
19 maart 2026
Antwoord van Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
Lots of choices of puzzle books
Has a good site, a good choice of puzzle magazines and I enjoy the competetions.
13 maart 2026
Antwoord van Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
I buy these puzzlers for my sister
I buy these puzzlers for my sister, which she enjoys tremendously, and they arrive regularly every month
31 januari 2026
Antwoord van Puzzler
We’re thrilled to hear you’re having a great experience as a subscriber. Thanks for letting us know.
I just love doing word search
I just love doing word search, and as I have a subscription I do not have to worry about finding it in store. It is always delivered on time.
1 april 2026
Antwoord van Puzzler
We’re thrilled to hear you’re having a great experience as a subscriber. Thanks for letting us know.
Kept up to date on offers and when I…
Kept up to date on offers and when I need to renew my subscription.
1 april 2026
Antwoord van Puzzler
We’re thrilled to hear you’re having a great experience as a subscriber. Thanks for letting us know.
The different puzzles on each page!Best Book to have with you!!
The different puzzles on each page!
Exciting to turn page over!!! Best book to have!! I take it everywhere!!!!
1 april 2026
Antwoord van Puzzler
We’re thrilled to hear you’re having a great experience as a subscriber. Thanks for letting us know.
Bought for granddaughters six and 8
Bought for granddaughters six and 8, they really love doing all the puzzles. Good for concentration and I didn’t realise how clever they are.
27 maart 2026
Antwoord van Puzzler
Thank you for your kind review. We’re delighted to have you as part of the Puzzler community.
Enjoying Kakuro very much
Enjoying Kakuro very much, plus the other puzzles included. Each edition arrives in good times, sometimes earlier than expected! Many thanks.
1 april 2026
Antwoord van Puzzler
Thank you for your kind review. We’re delighted to have you as part of the Puzzler community.
Addicted!
I first had a copy while I was in hospital back in 2018 and have enjoyed it every month since.
1 april 2026
Antwoord van Puzzler
Thank you for your kind review. We’re delighted to have you as part of the Puzzler community.
Antwoord van Puzzler
Thank you for your kind review. We’re delighted to have you as part of the Puzzler community.
Antwoord van Puzzler
We're so sorry to hear that you've not been receiving issues from your subscription, Nick! Thank you for reaching out to us to make us aware of this. A member of our customer experience team will be in touch with you directly to help get this sorted out for you.
Great time filler
Really enjoy all the different puzzles and I do not have to share the book, its all mine.
1 april 2026
Antwoord van Puzzler
We’re so pleased you’re enjoying your subscription to Puzzler, Mrs. Clark! Thanks for the lovely feedback. Please don't hesitate to reach out to us if there's ever anything we can do to improve your subscriber experience.
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