QBE Europe Reviews 

1 étoile car 0 n'existe pas.
Entrepreneur nous avons 1 sinistre en cours.
Cette entrepris n'assume aucun de ses responsabilité malgré le gros montant des assurances payées.
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Been insured by Zego doing food Uber Food delivery and I was involved in an accident. QBE was the chosen provider for my vehicle, and they've contracted another company FMG Connect which dealt with the repair/courtesy car.

It appears that QBE only gives courtesy cars for the duration of the vehicle repairs, however as my car was deemed a total loss I have been left without a vehicle since the company repairing the vehicle is not repairing my vehicle. Now in order to reduce costs of running their business, they leave customers without a vehicle if they are unlucky to be their customer!
I find this to be just not customer service but customer disservice, I would have imagined judging the amounts of money this service costs to receive a better service. No wonder there is a 1 start company on trust pilot.

We insured our contents through QBE marine cargo when transitioning our home contents from Australia to the UK. Contents were damaged and we have claims up to $6,500 still outstanding. They have delayed us numerous times and have apologised for delay of assessors etc. we have complained and asked for the case to be escalated and now they have dropped contact. I will referring this to my company solicitor- terrible post policy service - stay well clear

Moi j'ai eu un sinistre au mois de février j'attends toujours d'être indemnisé l'espère est passé QBE J'ai envoyé des mails courriers aucune réponse madameELBALZE Elles n'ont pu ne répond jamais au téléphone aux mails très déçus

I would give negative stars if I could. Have waited 3 months after water clean up completed to begin rebuild after a claim. Zero communication, their claims adjuster was a misogynistic bully who lied multiple times and pushed out a female contractor. Zero communication during this process, refusing to cover damage that multiple contractors and their own field adjuster said should be covered. When you do hear from them it is like the game of telephone and words are twisted and mostly flat out dishonest.

6/11/24 Update: Every time we start to see a light at the end of the tunnel, another hurdle appears. The one person that has been trying to help us in this absolute circus is no longer working on our account ! Apparently, this company focuses on removing anyone that is at all helpful allowing the employees that will fight everything creating chaos to lead the way. I pay premiums to have coverage when the unavoidable happens, not to jump through hoops to get proven damage covered. Forget about loss of use or being able to hire a contractor that is licensed.

QBE m'exerce pas son activité dans le respect de la réglementation en vigueur. QBE dénonce sa garantie financière accordée à un syndic de copropriété sans en informer les copropriétaires et sans procéder à l'affichage obligatoire dans les parties communes de l 'immeuble. Apres maintes réclamations par courrier avec documents de preuve . QBE reste ne répond pas . Les autorités de tutelle devraient enquêter et punir quant aux manquements flagrants de cette société . A fuir et envisager une action de groupe

De tilbagebetaler ikke forsikringspengene!

I purchased this policy through GLAZED app. I was unaware it was QBE insurance. I would highly recommend any customer looking for insurance quickly to avoid GLAZED all all costs. Furthermore, QBE insurance should not be licensed as an insurance company for customers. Instead a crooked company falsely advertising renters insurance for a gullible customer. After suffering a tragic loss due to an electrical fire, six months later I am still dealing with a claim that is at the most $22,000 showing proof of purchases and ownership. Resulting in hiring legal representation to help me. When you pay an insurance company for insurance (car, home, life) you enter a contract. The right thing to do is to trust your policy/contract will take care of you if something horrible happens QBE is NOT the company you want to trust in. go with a reputable Insurance company you can trust!!! Please heed my advice if you are reading this!

I am writing this review to let the public know that a company that's boasts about making 14 billion dollars annually along with their partner mechanical breakdown sellers Olive.com which boasts about a revenue of 5 million + processed payments annually are not about giving the consumer a piece of mind when it comes to your car having a problem that they will help get back on the road A little history with me I bought a 2013 mustang did research on best extended warranty, paid Olive.com up front for 3 years of coverage at their best complete car care coverage,fast forward to 2024 and I have 30 days left on my policy I want to renew because I only drove 9000 MI in 3 years and wanted that comfort of being covered I was told no because cars have to be 10 yrs or newer OK my smog was due in April and as it always happens my check engine light came on, the fuel gage started acting up and I was having a problem with driver side controller operating pass side window took it to mechanic told them about ext warranty they check out my car and discovered that a rodent chewed the electrical wire made from a soy product and is a huge problem with all cars when I called to start a claim I was told that they couldn't get into my account so I get the run around and was told they would look into the problem it took them 12 days to get my account back in the mean time my car sits at the shop my mechanic tells me that they won't fix my car due to rodents so I get out my policy and no where is it written that rodent damage is not covered even when I point out its not in the declaration of not covered

Lack of communication and refusing to take calls. Their sheer incompetency is costing people a fortune. Companies like this cause the cost of insurance policies to increase.

Je suis victime d'un sinistre déclaré par mon plombier à son assurance QBE, cela fait 3 mois et demi que le sinistre a eu lieu et que je n'ai plus de douche, rien n'avance, la responsable ne répond ni aux mails, ni par téléphone.
A fuir

Déclaration de malfaçon faite le 22/2/24 par e-mail via le portail internet qbe France ( au nom de me lardin Kathleen )
Aucune réponse a ce jour
Copie également envoyée à l adresse mail qu’ils demandent de contacter dans les différents avis , pas de réponse non plus
L entreprise qui a réalisé les travaux a déposé le bilan
On se retrouve sans rien , on dépense nos économie avec des artisans qui sont assurés par une assurance mais rien ne se passe le consommateur est toujours celui qui se fait avoir …..
nous allons donc faire appel à Julien Courbet et son équipe

Une HONTE, un expert qui me donne raison sur place et envoie un rapport complètement inverse. Des MALHONNÊTES en cheville avec l'entreprise en question. Arnaque à la décennale

I am very very dissatisfied with Raheja qbe general insurance for not approved genuine claim of my car ..i suggest every one not to purchase any plan of reheja qbe in India I am the victim...plz plz

With QBE, you have insurance until you need insurance.. My pensioner mother has been with them for years. She made a first minimal claim and they were quick to backtrack and use technical jargon so they didn’t have to pay.
She will be cancelling her policies and moving over to WFI, where I have never had any issues regarding claims.

Been with QBE Australia for over 7 years for home and content insurance and never made a single claim. Just hit with a new premium for the new year with a $3000 hike in premium??? Wonder how they came up with this insane amount? I could get a brand new insurance with a higher coverage and a more reasonable premium. So much for being a loyal customer! QBE get your act together.

QBE provides unbelievably negligent and incompetent service. For a claim that lasted 6 months on our roof, the claim adjustors kept delaying and ignoring the claim for no reason. We provided over 100 pictures over multiple time points which were ignored despite the adjustor asking for the pictures to be sent again and again. The adjustors just ignore the client almost to the point where no one knows if they still are reviewing the claim. Then weeks later another adjustor calls out-of-the-blue and has no knowledge of the details of the claim. The three adjustors we spoke to were work-from-home employees who could not describe the details of the claim and called the wrong roofing company on multiple occasions. They were incompetent, negligent and irresponsible. It’s a callus company full of employees who are there to simply delay and deny. No one should be using this company.

J'ai envoyé 7 courriels et téléphoné 6 fois et aucune réponse à un problème urgent d'infiltration d'eau.
C'est une honte.
A éviter à tout prix

I'm a 77 year old pensioner whose car was written off on 25th september 2023 whilst parked by Procters coaches, a customer of QBE insurance. I've had to pay out of pocket expenses from my small pension which total £498.84 through no fault of mine, expenses which should be repaid to me by QBE. They have failed to do so, I need the money for Christmas presents and my heating bill. Why should I have to take legal action to recover this money when their customer is totally at fault and they should be paying out now.

Mon assurance propriétaire non occupant (assurance P.N.O.) est chez QBE Europe, société qui a des pratiques très malhonnêtes et qu’il faut fuir.
Un voisin a tenté une escroquerie à l’assurance en déclarant ma responsabilité engagée sur un sinistre où je n’y étais pour rien. L’expert de mon voisin m’ayant convoqué pour un constat, j’ai pris contact avec mon courtier et QBE a aussi missionné un expert pour me représenter.
Les conclusions du rapport de mon expert comme celui de l’expert de mon voisin sont très claires, en aucun cas, je n’ai une parcelle de responsabilité dans le sinistre que le voisin avait déclaré….
L’appel de prime qui a suivi cet évènement, je constate une hausse de mon assurance de plus de 50 % . Je cherche à comprendre et on m’explique que c’est la conséquence du sinistre que j’ai déclaré. J’indique que je n’ai jamais eu de sinistre, que l’expert leur a fait un rapport montrant que QBE avait failli être victime d’une escroquerie……
La réponse de QBE, à partir du moment où on a missionné un expert, on a eu un coût donc cela est comptabilisé comme un sinistre ! La hausse résulte de calculs réalisés par les actuaires pour que les contrats soient toujours bénéficiaires !
J’ai failli être actuaire et donc cette justification m’a d’autant plus énervée que la hausse de la cotisation annuelle est supérieure au coût de l’expertise !
Evidemment, j’ai reçu l’appel de prime de cette année trop tard pour changer d’assureur mais il est clair que je ne resterai pas chez un assureur qui confond client et pigeon !

Attention, ce type d’assurance visiblement connait sa justifiée mauvaise réputation et capte des clients en utilisant des courtiers comme rabatteurs, courtiers qui par défaut ne précisent pas l’assureur qu’il y a derrière le contrat qu’on signe avec eux. Exigez bien de votre courtier de vous préciser si l’assureur qu’il y a derrière lui est un assureur sérieux ou une entreprise comme QBE Europe.