After receiving some instruction and coaching on how to "repair" the malfunctioning tool by reinserting the spring which had come apart from the opposing handles, it WORKS perfectly well !! Initially... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered a cover for my computer test bench, my cats are walking balls of static so I want to keep any open components safe. Good option for the tarp here and they even saved me money by reaching out... Toon meer
Bedrijf heeft geantwoord
Purchased a rather expensive soldering station from them -- mis-read the description and ended up with the wrong item. For QSource, this was not a problem. They very promptly gave me an RMA and a re... Toon meer
Bedrijf heeft geantwoord
Great Product! I needed some signs to post on our luggage carts in our Condominium. I couldn't find the right size or shape anywhere, and I didn't want metal, because we are on the beach and they... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Fabrikant
- Business to Business-service
- Elektrische apparatuur groothandel
- Electronica reparatieservice
- Elektronicawinkel
- Laboratorium
Informatie afkomstig van verschillende externe bronnen
Solution Provider for Industrial Assembly & Production
Contactgegevens
227 Knickerbocker Avenue, 11716, Bohemia, Verenigde Staten
- 1-800-966-6020
- qweb@qsource.com
- qsource.com
4,4
Uitstekend
247 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Q Source, Inc.
Gracias por su comentario Fabián y apreciamos grandemente el mismo. Estamos muy contentos de leer que tuvo una gran experiencia en Q Source y esperamos trabajar nuevamente con usted en el futuro 😊
Great customer service ( Ibis Vera )
23 juli 2019
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Thank you very much for your review. We appreciate your kind words and glad we could make your Q Source experience a great one.
We strive to provide the best customer service and Ibis displays that time over time and glad to hear your experience was great.
All our customers are valuable to us and we look forward to working with you in the future. Have a great day! 😊
Easy to work with this company
Easy to work with this company, they respond fast
26 mei 2019
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Hi Bea, thank you for your review. We appreciate your comments and we're glad we earned your five-stars. :-)
We look forward to serving you again. Please contact us with your further product needs.
Five stars
Five stars. I called. Received excellent customer service and received the product the next day. KUDOS
17 mei 2019
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Thank you very much for your 5-star review. We strive to provide our customers with the best customer service and shopping experience possible. We're glad we were successful and you were able to receive your product so quickly.
We look forward to earning more of your KUDOS in the future. :-)
Very happy with the service by my…
Very happy with the service by my contact Ibis. I get immediate response. No hassles
7 mei 2019
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Hello. Thank you very much for your review and your kind comments about the service provided by Ibis and Q Source. We've shared your message with Ibis.
We strive to give quick responses and the best service possible and feedback from our valued customers helps us to continue to improve.
We look forward to serving you again in the future.
Very good customer service!
Very good customer service! As an international buyer (The Netherlands) we had no problems ordering from Q source.
Thanks for the service Christian!
19 april 2019
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Hi Bram, thank you very much for your review. We're happy that you were satisfied with your Q Source shopping experience. We'll pass on your kind words to Christian.
We look forward to serving you again in the future. :-)
Karen Seidler
My rep, Karen Seidler is AWESOME!!! I appreciate her timely responses to my emails and worked with me on competitive pricing. Despite being a small customer, Karen still treats me as a valuable customer. Thank you!
26 maart 2019
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Thank you very much for your review. We appreciate your kind words and we're glad we could make your shopping experience a positive one.
There are no small customers. Our goal is to provide the same customer service and satisfaction to every customer we work with. All of our customers are valuable to us and appreciated.
We look forward to working with you again in the future. Have a good day! :-)
Good price and stock available.
13 maart 2019
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Thank you for your review, Leticia. We're very happy we could provide you with the best service available. We appreciate your input and look forward to serving you again in the future. :-)
Not stoked
The order/transaction didn’t process for more than two weeks, order will have arrived almost a month after being made. Would’ve ordered stuff elsewhere had I known it would take so long.
18 januari 2019
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Thank you for your review. We're sorry you weren't satisfied with your experience with Q Source.
We looked into your comment and see that your order was placed on our Web site on Saturday the 5th. One of the items you ordered was not in stock and had to be ordered from the manufacturer. Your order shipped on Monday the 14th. That would be a total of 6 business days. If you were promised a quicker delivery time, please let us know and we'll investigate further.
While we appreciate all customer feedback, we are curious why you believe your experience is worthy of a one-star rating. If you would like to comment further we'd be happy to work with you to see if you would re-consider this rating.
Overall, we hope you were happy with the products you received and we look forward to serving you in the future. Thank you.
Everything is good except it take too…
Everything is good except it take too long to get a price match. Customer should be able to get the price match and order at the same time
11 januari 2019
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Hello. Thank you for your review of Q Source, Inc.
We apologize if you were unhappy with the time it took to get a price match. We aspire to assist our customers as quickly as possible and to the best satisfaction possible. There are some situations where we need to contact our vendors, or other parties, to get the best answer or solution to a customer inquiry. In those cases, our response may not be as quick as we aim to achieve.
We look forward to serving you again in the future.
I can’t say enough good things about…
I can’t say enough good things about this company and customer service! The gentleman I spoke with went out of his way and then some to help me find the product I needed. I would recommend this company to anyone in need of your products and will come back here again if need be in a minute!
7 december 2018
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Thank you, Barbara, for your very kind words. We were determined to help you find the right product to fit your needs. Our main goal is to make our customers happy and encourage them to return to QSource.com in the future.
We look forward to serving you again in the future. :-)
Great Customer service
Great Customer service, Quality and timely service :)
20 november 2018
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Thank you very much for your review. Our goal is to provide the best possible customer service and we are happy we were able to provide that to you.
We look forward to serving you again in the future. :-)
New Website
The new website is different, so it'll just take some getting used to. I wasn't aware that the change would be made or that I'd have to get extra help trying to get my account loaded and the pricing right, but the team was helpful in getting everything resolved. My next order should go much smoother.
30 oktober 2018
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Hi Cheryl, thank you for your review. We appreciate your patience and we're happy we were able to get you set up. Our account creation process had a glitch the day you visited our site.We look forward to serving you in the future. Please let us know if we can be of further assistance.
Purchased a rather expensive soldering…
Purchased a rather expensive soldering station from them -- mis-read the description and ended up with the wrong item. For QSource, this was not a problem. They very promptly gave me an RMA and a refund. They were extremely gracious about my mistake. This type of stupid customer trick usually tests the service side of a business. QSource passed with flying colors.
3 oktober 2018
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Hi Doug. Thank you very much for your review. We're happy we were able to get everything straightened out to your satisfaction. Please let us know if we can be of further assistance. We appreciate your patronage and hope you'll shop at QSource.com again soon.
It was my first time ordering from Q…
It was my first time ordering from Q source. I have to tell you it was one of the best experiences I have had in a very long time. I had a lot of questions.
Ibis vera and Dan Olawski answered all of them. Not only did they go above and beyond in answering the questions. They were extremely professional and courteous. This is very hard to find now a days. I can't thank them enough and would highly recommend this company to everyone.
21 september 2018
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Hi John, thanks very much for your very kind review of Q Source. Our goal is to assist our customers to the best of our ability so that they may make educated purchases. We're glad we succeeded in doing that for you. We look forward to serving you again in the future.
Excellent service and knowledgeable…
Excellent service and knowledgeable salesperson that guided me to the correct purchase. Great quality chair at a good price.
17 september 2018
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Hello Richard,
Thank you for your five-star review and for your patronage.We're glad our salesperson helped you find the right chair for your needs and we hope you'll shop QSource.com again for future product needs. Enjoy the chair! :-)
Very good supplier
10 september 2018
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Thank you very much for your review. We're happy we were able to serve you to your satisfaction. Please let us know how we may assist you in the future.
Product was delivered on time at a…
Product was delivered on time at a great price.
11 juni 2018
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Hi Ron. Thanks very much for your 5-star review. We appreciate it and we're very happy we were able to serve you to your satisfaction. We hope you'll shop at QSource.com again in the near future.
My Trusted Source
I have been working with Q-Source for several years now and they have taken good care of helping me to get delivery on my production supply needs. I've bought workbenches, tools, supplies, ESD equipment, and a whole lot more.
3 mei 2018
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Thank you, Doug! We appreciate you taking the time to review us and for your continued patronage. We look forward to serving you for many years to come. :-)
I still have not received my product…
I still have not received my product after months.
3 mei 2018
Review zonder uitnodiging
Antwoord van Q Source, Inc.
Hi Robert. Thank you for taking the time to review Q Source. We are sorry that you have not received your order yet. We assure you that this is not the way that Q Source operates.
We’ve looked into this for you and see that the delay is due to an issue at the manufacturer’s factory in Asia. We have been following up with the manufacturer since you placed your order and have sent you emails to keep you informed. Please let us know if you have not received our email updates about your order (contact us at QWEBDEPT@qsource.com).
We appreciate your patience. As a reminder, if you do not wish to wait for delivery of your product, you have the option to change or cancel your order.
Thank you again for your time, patience, and for choosing Q Source.
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