Very impressed with not only the goods I`ve bought, but also the service from the staff. For my first order, there was a bit of a mix up with 2 items, but this was rectified very quickly indeed - ve... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered several items, among them a 10 kilo bag of Basmati rice. Parcel arrived in good time. But on opening I discovered the plastic bag containing the rice had split badly, spilling much of the ric... Toon meer
I had the unfortunate experience of buying from this retailer. There were several items missing from delivery, when asked to refund they didn't, simply ignored emails. Currently matter with credit ca... Toon meer
Bedrijf heeft geantwoord
It was a challenging experience as you are not advised of delivery date, just informed by email a couple of hours prior to delivery, which makes it difficult to plan any day. Items were delivered six... Toon meer
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Shop near you the kameeni women with…
Shop near you the kameeni women with glasses jange making angry face and angry noise at me.
Very good
Very good. Good service good stuff. Nice talking. All stuff are polite.
no cheese in cheese sausages
bought quality foods chicken cheese sausages and no cheese in a single one
Rude manager/ owner
In the store you get plenty of items which is good however there is one old guy always wearing cap who is either their manager or owner, not sure. He is always in a mood to shout and fight with people. He is never ready to listen anything and all he wants is to yell at his own staff and also customers. Always ready to fight. The other store owners are much better so probably next time I would prefer to shop from there.
This store has the absolute worst…
This store has the absolute worst customer service I have ever experienced. The staff is not only rude but also unreasonably accusatory. My 6-year-old son was simply touching an item in the store when an employee aggressively shouted at him, saying, “Don’t touch.” Such behavior was not only completely unprofessional but also unnecessarily harsh toward a child. This kind of treatment can have a lasting negative impact on a child’s mental well-being.
When I raised a complaint with the manager, I was shocked by their indifference and unwillingness to address the issue. The lack of accountability and professionalism from both the staff and management was appalling. Their behavior was not only unacceptable but downright disgusting. I would strongly advise against visiting this place and will never recommend it to anyone.
Worst jabson Sattu and jau sattu powder
Sattu and jau sattu powder. Every bite has presence of stone powder. Seems Production employees aren't diligent about following proper safety practices. Never recommend it
Poor service
Poor service. One uncle who works there thinks he's all that and is a beg and wants to create drama for no reason . Also their staff is biased and unprofessional. Guy was just overconfident over nothing . Haha humiliating to see so many employees and still the place looks like a dump. Low cleanliness and they don't do their job of putting things in place well either.
Keep away
I placed an order on 16th July (order# 63915) and has not been delivered yet. Dropped them an email and no reply. Now under maintenance message shows on their website. Very much disappointed.
Cant log in to the quailtyfoodsonline…
Cant log in to the quailtyfoodsonline website. there is no facility for login to my account. I have ordered from them before. Also none of the products show prices. The only way to contact is through their email which I did but no reply. Very frustrating!!!!!
Royal Bay QF worst one of the bunch!!
new store at Royal Bay...shelves are not stocked, food is days from expiring, staff at checkout are lazy..do not pack your food for you, ask me how much stuff costs then just charges what she thought without checking and closed the checkout walked away and left my food on the counter...response is I am not coug back and hope this review gives heads up to customers!!
Thank you for giving me a refund on…
Thank you for giving me a refund on the items that were missing in my order I will still carry on using this company as I like the produce but I would have liked an email responce still if a company is busy then all said I didn't like going through PayPal to get my refund but still great produce maybe I will get my veganlicious fizzy next time thank you once again William Morrison
Never again
I ordered TRF ground rice (2× 1.5kg) online but they phoned me saying it wasn't available and offered a different brand. I declined the substitute so they said I would have to wait. No offer to refund the money. Fair enough. Now a few days later I received rice flour for which I have no use. If that's not taking the mick then what is? Never again.
Scammer alert
Hello
I ordered through app but I didn’t received any mail confirmation and I even mailed them 4 times but didn’t got any reply these days I don’t know whom to believe.
I believe this place is a scam
I believe this place is a scam. I placed my order on the 9th June 2023 and they said that your basket is full continue with payment after I had already paid. When I sent them an email they did not reply back instead they stated in an email that delivery is on the way and before I did not even receive the placed order and they are very keen to get a review. It’s the 17th of June 2023 and still have not yet received my order. I will not be ordering from here anymore.They have taken the money already from my account but no sign of the delivery. Awful service!!!

Antwoord van Quality Foods Online
Free replacement
Ordered badami mangoes. Got delivered alphonso. When complained they sent badami mangoes for free. That is 5 star customer service. Pleasantly surprised as I use almost all the online Indian grocers and was convinced good customer service has died out among these vendors. Highly recommend them.

Antwoord van Quality Foods Online
I don’t recommend this online food…
I don’t recommend this online food grocery shop due to one off nad experience. In fact I will avoid this provider for future! Unfortunately I am so disappointed with the items I received. I needed some aloe vera so because the delivery would have been expensive I had to order a few other things. Aloe vera piece they sent me is old over dated and dry and it’s rotten inside and outside! No use for me unfortunately and delivery took so long and they don’t use sustainable packaging and in fact a lot of things was stuffed which I believe they are not recyclable. Not good at all!

Antwoord van Quality Foods Online
Scammed website stay away.
We ordered online for the first time on first week of april and didn’t received the product and online its says fulfilled. when we checked online their is no contact details. Tried calling on quality food shop they didn’t entertained us.
Its a scam website i guess.

Antwoord van Quality Foods Online
Where s my order???
Its been more then 4 weeks now I haven't received my order yet, and there's no notification or something.. I feel like they are scam.. till now i don't bother as it is not a big order, n infact I paid the delivery charges as well.. n now when I logged in the website account it shows to re order n it again takes me to payment gateway..whats this ? The money has been already deducted frm my account.. I feel those giving 4 5 * must b there own people, this is my first bad online experience. How to contact them there s no customer care, or contact information .. highly disappointed.. don't trust them There s no option for 0 * otherwise I would given them.

Antwoord van Quality Foods Online
Item Substituted
Hi,
We like quality foods. This was my second order. They given us substitute of same item of different brand of 9 pcs.
While We have contacted, saying you haven’t ticked the Box saying no substitute. If you want to return its on your cost. Then i have try place an order to check where is showing that tick box. Placed an order through mobile. I couldn’t see anywhere. Help me out for further purchases.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.






