Very impressed with not only the goods I`ve bought, but also the service from the staff. For my first order, there was a bit of a mix up with 2 items, but this was rectified very quickly indeed - ve... Toon meer
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Ordered several items, among them a 10 kilo bag of Basmati rice. Parcel arrived in good time. But on opening I discovered the plastic bag containing the rice had split badly, spilling much of the ric... Toon meer
I had the unfortunate experience of buying from this retailer. There were several items missing from delivery, when asked to refund they didn't, simply ignored emails. Currently matter with credit ca... Toon meer
Bedrijf heeft geantwoord
It was a challenging experience as you are not advised of delivery date, just informed by email a couple of hours prior to delivery, which makes it difficult to plan any day. Items were delivered six... Toon meer
3,2
Gemiddeld
1K reviews
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great quality and quick delivery
great variety of products and quick delivery. The order was packaged well, in fact the fresh methi and bay leaves came in a chiller pack and were really good.
27 februari 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear GN,
Thank you for your review. We really appreciate the support.
Kind regards,
QF Online
It has good service but little bit…
It has good service but little bit expensive for doing online order and get delivered
14 maart 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Ruchit,
Thank you for your review. We really appreciate the support.
We are constantly working to keep our prices competitive, and provide regular discount opportunities. Please register for email marketing from us to get reminders on discounts available.
Kind regards,
QF Online
Brilliant service fast delivery and…
Brilliant service fast delivery and great packaging all arrived perfect
16 maart 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Maxine,
Thank you for your review. We really appreciate the support.
Kind regards,
QF Online
Was sent the wrong item when queried…
Was sent the wrong item when queried was told item ordered not in stock. Specifically had ticked the box no substitute. It cost me the delivery cost plus payment for incorrect item. Was refunded 1.26!
3 maart 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Vijaya,
Thank you for your review.
We are truly sorry you were unhappy with the service provided. However, as the atta you had ordered was out of stock, we had to replace this with a different weight bag and refund the price difference.
We do understand your frustration in regards to this, and can assure you this is not a regular occurence.
We are constantly working to improve our service based on customer feedback. We hope to receive your next order soon so we can provide you with a service worthy of a 5 star review.
Kind regards,
QF Online
Awesome Experience and variety of products
Awesome Experience.
Great range/variety of foods and vegetables.
Reasonable price.
Packaged and delivered very well.
However one issue with tracking. Does not display the estimated time of delivery on checkout. It only appears when the product is shipped.
14 maart 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Raj,
Thank you for your review. We really appreciate the support.
With regards to tracking, the exact delivery time would only be available once the parcel is sent to the courier, as our shipping labels are printed just before this.
However, you may contact us at support@qualityfoodsonline.com after placing your order to receive an estimated delivery date.
Kind regards,
QF Online
Easy ordering and quick shipping…
Easy ordering and quick shipping delivery. I am a regular online customer who purchases from QF. Good service.
11 maart 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Megha,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
GREAT SERVICE & FRESH VEGETABLES
I have never thought buying groceries will be this much easier and the vegetables were so fresh. Although 2 items went out of stock and I wasn’t notified until I contacted the customer service but they refunded me for those items. I will definitely recommend this company and will use it in the future.
8 maart 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Mehroz,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
Excellent service
Excellent service, great products, well packaged parcel, competitive prices and delivered on time.
7 maart 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Diane,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
Horrendous Experience.
Horrendous Experience.
Placed my order on the 5th March, received order confirmation immediately and that was it.
Messaged them via the Contact Us form asking for an estimated dispatch and received an email saying some of the items were cancelled, no mention of what and no refund amount either. No mention of the status of the remaining items.
Refund time 10-13 days.
Would never shop with you again.
9 maart 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Rukaiya,
Thank you for your review.
We're really sorry to hear the service was not up to our usual high standard. We had already received your complaint via paypal and hope you would be happy with the solution provided.
We are constantly working to improve our customer service and can assure you that this will not be happening again.
Kind regards,
QF Online
Quick dispatch followed by good…
Quick dispatch followed by good tracking info from the courier DHL.
5 februari 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Bob,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
From the time I placed the order to…
From the time I placed the order to reviving my order I can say I got excellent customer service & received excellent quality goods delivered on time by DHL who were also excellent. Please keep using DHL for your delivery and just keep up the quality of service & I will definitely be back.
4 maart 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Ashok,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
Well Done Quality on your delivery and…
Well Done Quality on your delivery and i am very impressed with the packaging and how the goods arrived.
28 februari 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Trupti,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
Will definitely use Quality Foods again
Everything arrived very promptly which was the day after I placed my order. Fresh produce, the curry leaves looked just picked. Definitely use again.
27 februari 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Polly,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
Fast delivery
Fast delivery , good packaging , love to use this service again ,
18 februari 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Nina,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
I made an order for fresh produce am very pleased with the service.
I made an order for fresh produce and waited expectantly for its arrival. Some days later I received an email asking me to provide a review regarding my order. I responded that I had not received my order! Within 24hours my order had arrived, beautifully packaged with excellent quality fresh fruit. It contained an apology and a complementary packet of chocolate.
Sometimes a new order from a new customer might go astray but this company goes out of its way to put things right. I have received subsequent orders without any further problems so feel able to rate my experience with 5 stars!!!
19 januari 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Carol,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
products ordered and promptly delivered…
products ordered and promptly delivered and well packed i shall use again
21 februari 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Jaswinder,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
Best service reasonably priced...
20 februari 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear P Rajarathinam,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
The great online shop with the amazing…
The great online shop with the amazing foods in fair price. Highly recommended.
20 februari 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Bobby,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
First class service and quality
Very pleased with my goods especially the care given to the fresh foods to ensure they arrived in the freshest condition.
19 februari 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Gaynor,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
Quick and efficient service
Quick and efficient service. I will definitely be ordering from Quality Foods Online again.
11 februari 2023
Review zonder uitnodiging
Antwoord van Quality Foods Online
Dear Paola,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
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