Queenira Reviews 

155
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I recently purchased a pink and green crossbody bag as a gift for a close friend who is a member of Alpha Kappa Alpha Sorority, Incorporated. 💕💚 The colors were perfect, and she absolutely l... Toon meer

Beoordeeld met 3 van de 5 sterren

In a statement: The product received should match the picture of the product advertised. Unfortunately, these do not. The items took approximately a month to arrive. Then, once they arrived, they... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was my second purchase with Queenira. My first purchase took a bit longer than I wanted but worth the wait. The current purchase came quickly and much appreciated. Like the first purse the crafts... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered a handbag on August 8th. I requested a refund on August 31st, September 5th, and September 9th because I never received the order. I received generic emails from Alexis King acknowledging re... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

155 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 67% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,6

Alle reviews

(155)

154 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I bought one in August to take on…

I bought one in August to take on vacation, I was so impressed I bought two more for myself and six for Christmas gifts for my granddaughters. They're ages from 33 to 21. I'm sure they will love them.

25 december 2025
Review zonder uitnodiging
Logo Queenira

Antwoord van Queenira

Hi Castillo,

Thank you so much for your wonderful support. We’re truly happy to hear how much you enjoyed your first purchase and that it led you to choose more for yourself and as gifts.

That sounds like such a thoughtful Christmas surprise—we hope your granddaughters love them just as much. We truly appreciate your trust in us and look forward to serving you again.

Kind regards,
Isabella Monroe From Queenira

Beoordeeld met 4 van de 5 sterren

Beautiful bag

Ordered 'Bronze Birthright' medium bag and 'Aasha Africa' wallet on 12/01/25 and received them 12/24/25. They are both beautiful, love the colors and the gold tone metal hardware. Spacious and nice interior - red velvet. Has a clip to close the bag - prefer a zipper. In a addition to handles, it has long straps attached to the interior of the bag - wish they were detachable. Dislikes - no feet.

31 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A Christmas Gift

I acquired the purse and matching wallet as a Christmas gift for my daughter. When she opened her gifts, her face lit up and she had a smile a mile long. She was extremely happy with both gifts and the quality of each item.

That was important to me because she is my only child.

25 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My husband ordered my bag for my…

My husband ordered my bag for my birthday and it's been almost a month and it still has not arrived 😐

30 december 2025
Review zonder uitnodiging
Logo Queenira

Antwoord van Queenira

Hi Shavonte,

We’re truly sorry if the delivery experience caused any disappointment or concern. We completely understand how important a birthday gift is, and we apologize if the wait did not meet your expectations.

After checking, we’re very glad to see that your order was successfully delivered and that the experience afterward was much more positive. We truly appreciate your patience and support throughout the process.

If you’re happy with the final outcome, we would sincerely appreciate it if you would consider updating your review. It would truly mean a lot to our small team.

Thank you again for supporting Queenira.

Kind regards,
Isabella Monroe From Queenira

Beoordeeld met 5 van de 5 sterren

The Majesty Known Premium Leather…

The Majesty Known Premium Leather Handbag and wallet was very nice! I was surprised by the quality of the bag. I have bought so called high end bags, but this one gets my lady way more attention then the others!

25 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AMAZING

Got a bag for my boss as a Christmas gift and she LOVES it! Customer service was amazing. Any questions I had, was able to get a quick response. The bag looks even better in person and the quality is great

19 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Order in November

Order in November. I am still waiting on the bag to be delivered. In fact, tracking indicates after getting to California it was sent to Hawaii.... I'm in Florida. Very disappointed. No reply from vendor.

27 december 2025
Review zonder uitnodiging
Logo Queenira

Antwoord van Queenira

Hi Terence,

We’re truly sorry for the frustration and concern caused by the shipping updates during transit. We understand how confusing and disappointing that experience must have felt.

After reviewing the order, we’re very glad to see that the package was ultimately delivered successfully. While carrier routing updates can sometimes appear unusual during transit, we completely understand how this affected your experience and appreciate your patience throughout the process.

Thank you again for sharing your feedback. If you’re satisfied with the final outcome, we would truly appreciate it if you would consider updating your review. We sincerely hope to have the opportunity to serve you even better in the future.

Kind regards,
Isabella Monroe From Queenira

Beoordeeld met 5 van de 5 sterren

5 STARS!!!

Absolutely beautiful product….exceeded expectations….so happy to support an amazing black owned business!
Looks like the negative reviews relate mostly to shipping times and the size of the bags; but we have no complaints!
Can’t imagine a bag that’s more unique or a better value than this!!

27 december 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I ordered bags for my wife and…

I ordered bags for my wife and daughter. The bag for my daughter was not the right color, I didn't receive the whole order together. I ordered clutch purses to match, but never received them at all. The bag for my wife, with a picture of my wife and daughter on it, was never received. I sent the company an email to that fact, but no answer.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Buyers beware

The bags look like beautiful three dimensional pieces of art on the website. However, I was truly disappointed when I received my bag. First of all, I wanted a medium sized bag and thought that was what I was paying for but instead I received the smallest bag ever. I don’t see how the cost could equate to the bag that I received. That was way too expensive. Secondly, the artwork on the bag appears to be three dimensional when advertised on the website. But in actuality the artwork is two dimensional. Given what I paid for two tiny bags, I was truly upset and disappointed. Plus I’m not really sure if this company is really Black-owned. Probably just another way for somebody not Black to scam us out of our money. Don’t waste your money with this company.

15 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shipping was late and not all items…

Shipping was late and not all items arrived. Customer service is horrible. I purchased the shipping protection but to no avail. Don’t waste your time and money

17 december 2025
Review zonder uitnodiging
Logo Queenira

Antwoord van Queenira

Hi Ray,

We’re truly sorry to hear about your experience. Please know we are a legitimate business, and we take all non-delivery claims seriously. If your order hasn’t arrived, we would be more than happy to investigate and assist. Kindly reach out to us at cs@queenira.com with your order details — our team is here to help.

Kind regards,
Malik Brown From Queenira

Beoordeeld met 5 van de 5 sterren

Cultural Phenomenon

These fashionable designs, originality, culturally opulence and detail descriptions and depiction of an extraordinary product unlike any other brand that I have come across. My wife,and daughters, as well as my granddaughter love these culturally inspired gifts. Also the marketing campaign is one in a million.

18 december 2025
Review zonder uitnodiging
Logo Queenira

Antwoord van Queenira

Dear Paul,

Thank you so much for your incredibly kind and thoughtful feedback. We are truly honored that our designs and cultural inspiration resonate with you and your family.

It means the world to us to know that your wife, daughters, and granddaughter love our products. We sincerely appreciate your support and hope to have the pleasure of serving you again in the future.

Warm regards,
Kimberly Johnson From Queenira

Beoordeeld met 1 van de 5 sterren

Never received order

Unfortunately I never received my product due to their negligent shipping process. The company was not willing to reship my order nor refund my money. I will be steering clear of them going forward. Terrible experience as a first time buyer.

28 november 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Not the greatest quality

Not the greatest quality. The “premium leather” looks and feels like vinyl or like they call it, vegan leather. The strap that’s supposed to be leather is definitely pleather. Don’t get me wrong, the print on the bag is nice, but the quality of the leather doesn’t feel like it’s going to hold up much. If you need it in a hurry, like for a birthday, order it 3 months in advance. It takes forever to get to you. I think they’re made in China and have to go through customs. That’s the only reason I can think of why it took so long to get it.

5 december 2025
Review zonder uitnodiging
Logo Queenira

Antwoord van Queenira

Hi Anthony,

Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that the product and delivery experience did not fully meet your expectations.

We appreciate your comments regarding the material, craftsmanship, and shipping timeline, as feedback like this is very important to us as we continue working to improve both our products and customer experience. We’re also glad to hear you liked the print design of the bag.

Thank you again for your honesty and support. We sincerely hope to have the opportunity to serve you better in the future.

Kind regards,
Isabella Monroe From Queenira

Beoordeeld met 5 van de 5 sterren

It's a Christmas gift for my…

It's a Christmas gift for my granddaughter....it'sthe
perfect size and that 3d painting is well done.

20 december 2025
Review zonder uitnodiging
Logo Queenira

Antwoord van Queenira

Hi Artemes,

Thank you so much for your kind words! We’re truly happy to hear that it’s the perfect size and that you love the design. We hope your granddaughter enjoys her Christmas gift, and we would be honored to serve you again in the future.

Warm regards,
Kimberly Johnson From Queenira

Beoordeeld met 5 van de 5 sterren

The Queenira Ancestor Call Classic…

The Queenira Ancestor Call Classic Shopper Tote features soft vegan material and an attractive print. Its versatile style suits work, church, or any casual or upscale event.

19 december 2025
Review zonder uitnodiging
Logo Queenira

Antwoord van Queenira

Dear Buncom,

Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly happy to hear that you love the design and versatility of the Ancestor Call Classic Shopper Tote.

Your support means a lot to our team, and we sincerely hope to have the pleasure of serving you again in the future. 💛

Warm regards,
Kimberly Johnson From Queenira

Beoordeeld met 4 van de 5 sterren

I bought this bag for my wife for…my queen!

I bought this bag for my wife for Christmas, and oh my goodness it is a beautiful handbag! The quality is excellent and I truly can't wait till she sees it. I'm excited for her!

My only knock is the delivery time it took a while but that could be due to the holiday.

18 december 2025
Review zonder uitnodiging
Logo Queenira

Antwoord van Queenira

Hi Fred,

Thank you so much for your wonderful review! We’re delighted to hear how excited you are to gift this beautiful bag to your wife and that you’re impressed with the quality. We truly appreciate your patience with the delivery time, especially during the holiday season, and we hope it brings her lots of joy. 🎄💖

Warm regards,
Kimberly Johnson From Queenira

Beoordeeld met 2 van de 5 sterren

I ordered two bags,seemed like I …

I ordered two bags,seemed like I received two purses. The actual sizes differ from their website and the delivery times are entirely too long..
One item is correct and the item is totally wtong.
Ordered November 25th , and received the bags Decembewrong.
Waiting on Queenira to respond and me good.

17 december 2025
Review zonder uitnodiging

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