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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and develo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I've been using Quicklens for years. Although they ship from overseas to Australia, it usually takes less than 2 weeks. They responded to my email quickly when I had a question regarding my order. I h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The pricing and product is always ok. However this time, you deciced to use a private delivery firm, and not Aust Post, which has always been used in the past. I now have to run around and organise to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been using Quicklens for my contact lenses supplies for over a decade, it has never disappointed me. I'd totally recommend it. Beware, shipping and delivery take some time, so don't leave it to t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Contactlenzen leverancier
  2. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

QUICKLENS Australia offers contact lenses with cheap prices online. Surprisingly low prices on Acuvue Oasys, Focus Daillies, Air Optix, Biofinity, and many other contact lenses. Free shipping on all orders over $99. Some lucky customers may receive a pair of our new exclusive product Qieto1day with your order as a free sample to try.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

319 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Cheapest price in Australia

Cheapest price in Australia, delivery is quick enough, the lenses I need are always in stock.

16 februari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 1 van de 5 sterren

Took extremely long to send (2 months…

Took extremely long to send (2 months exactly).

Then I receive an email (on the week that I received my order) saying what I purchased was a discontinued item and they only had half my order ready.
I'm still waiting on my refund.

13 februari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
Unfortunately, your order item has been discontinued, and it was getting hard to source.
We have tried to receive it from the supplier for some time, but we could not get it to you in the end. This doesn't happen usually, but we are very sorry for not being able to contact you sooner.

Our records show that we have refunded to your credit card on 08/04/2025 and settled on 11/04/2025. It depends on the credit card company/bank how long it takes to show up.
If you will not be able to see the refund on your credit card statement in the near future, please check with your Credit card company/Bank with the reference number above.

Beoordeeld met 5 van de 5 sterren

good and fast

good and fast

12 februari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Painless purchase.

Delivery and packaging excellent 👍

10 februari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 2 van de 5 sterren
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.

We checked our system, and it looks like you received your order in just over 2 weeks.

(Order date:08/02/2025, dispatched on 10/02/2025 and delivered on 24/02/2025). Please feel free to send us an email anytime if you are not sure about your order. We look forward to receiving your order again in the future.

Beoordeeld met 5 van de 5 sterren

Always easy and professional every…

Always easy and professional every purchase I have made with Quicklens

7 februari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery

6 februari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Good Trusted supplier

Good Trusted supplier, I've been buying from Quicklens for over 10 years, always fast delivery, good customer service if needed. Best prices always!

6 februari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

I've been ordered contact lenses from…

I've been ordered contact lenses from here from r over 10 years
They prepare and ship very quickly

4 februari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 1 van de 5 sterren

delivery took a very long time

delivery took a very long time, I had to chase to get an update. not happy.

30 januari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
As we mention on our website, your order items are multifocal lenses and it takes about 4 weeks for us to receive them from the supplier.
Your order was dispatched just over 4 weeks and delivered in 5 working days. We believe your order was delivered within the expected timeframe. We hope this information will help and look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Thumbs up

A1
Thumbs up, everything was a1.

30 januari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Affordable lenses, Excellent service

Affordable lenses, excellent service. I would highly recommend Quicklens to anyone looking for lenses at prices that beat all the competition

28 januari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Quick delivery

I've used Quicklens for years now and can rely on them to provide a wide selection of lens, at all price points, and fast delivery.

25 januari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 1 van de 5 sterren

Horrible

Horrible, I still haven’t received my contacts since February. Not happy with your service and delivery services.

25 januari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
We just emailed you again regarding your order. Please kindly send us the information with the delivery company you have and we will raise an inquiry from our side. We look forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

Always good quality

I’ve been using Quicklens for many years and so happy with their service, products and discounts! ⭐️⭐️⭐️⭐️⭐️

17 januari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 1 van de 5 sterren

Ordered 24 Feb and already 2week has…

Ordered 24 Feb and already 2week has been passed since then but haven't even dispatched yet.

7 januari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
As we mention on our website, toric / multifocal lenses are custom manufactured
upon order confirmation. Some prescriptions may take up to four weeks
(in rare cases longer) to be dispatched.
We can confirm that your order was dispatched on 12/03/2025. You should receive it within 7-10 working days. Thank you.

Beoordeeld met 5 van de 5 sterren

All went smoothly

All went smoothly. From making the order to its arrival in a timely fashion.

Also the price was discounted and postage was free! It was a great time to buy! Marvellous, indeed.

2 januari 2025
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 1 van de 5 sterren

Shipping time so long

Shipping time so long, and not include the contact lens case

27 december 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.

As we informed on our website, our distribution centre was closed between 27/12/2024 and 03/01/2025.
Thus, your order was dispatched on 06/01/2025 and delivered to you on 09/01/2025.
Please note that we sell cases separately. You can purchase it from the link below.
https://www.quicklens.com.au/goods/index/gc/CASE1/

We hope this information helps and look forward to your business again in the near future. Thank you.

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