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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and develo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I've been using Quicklens for years. Although they ship from overseas to Australia, it usually takes less than 2 weeks. They responded to my email quickly when I had a question regarding my order. I h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The pricing and product is always ok. However this time, you deciced to use a private delivery firm, and not Aust Post, which has always been used in the past. I now have to run around and organise to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been using Quicklens for my contact lenses supplies for over a decade, it has never disappointed me. I'd totally recommend it. Beware, shipping and delivery take some time, so don't leave it to t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Contactlenzen leverancier
  2. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

QUICKLENS Australia offers contact lenses with cheap prices online. Surprisingly low prices on Acuvue Oasys, Focus Daillies, Air Optix, Biofinity, and many other contact lenses. Free shipping on all orders over $99. Some lucky customers may receive a pair of our new exclusive product Qieto1day with your order as a free sample to try.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

319 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My order arrived quickly

My order arrived quickly. Very happy

29 juni 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery
Good product
Good quality

23 juni 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Always great service from quicklens

Always great service from quicklens, I’ve been using them for years and never had any issues.

9 juni 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Fast delivery.

The lenses arrived at my address very quickly with the parcel intact.

6 juni 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 2 van de 5 sterren

I was told delivery would be 4-6 weeks

I was told delivery would be 4-6 weeks, but it took 8-9 weeks for my lenses to arrive. I only received updates when I emailed. There were no updates initiated by quicklens

31 mei 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are very sorry that you were not satisfied with our service. We will look into it if we can improve our service for future customers.

Beoordeeld met 5 van de 5 sterren

Great customer experience

Great service

4 juni 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Always good service

Always good service, have never had a problem in many years.

2 juni 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Good product

Good product, delivered on time

30 mei 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Been using them for years

Quick service, great range, good pricing…and you can just select reorder.

22 mei 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 3 van de 5 sterren

The new notification you sent about my…

The new notification you sent about my order payment is very confusing. I am not sure if my order has been processed or not.

16 mei 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you so much for your review. We checked your order details and confirmed that you chose the Bank Transfer for payment. We have emailed you how to process it, please kindly check your email. Thank you!

Beoordeeld met 1 van de 5 sterren

Delivery completely botched.

Delivery completely botched.. didn't get my order for weeks after..also was slugged international few on my bank account.. won't be buying again from you

15 mei 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our delivery company.
Although we have no power to control AU Post/Skynet operations, we work with them to make sure our customers will receive their parcels in a timely manner. We suggest you contact us if you encounter any issues with them in the future.
Regarding the international fees, you shouldn't receive any foreign
exchange charge though our head office is in Singapore when you order from our website. We're very sorry about this.
Could you possibly double-check with your Credit card company/payment service provider and get back to us at info@quicklens.com.au?
It might have been charged currency conversion charges from them.
We would be happy to assist you further.

Beoordeeld met 1 van de 5 sterren

Non existing customer service

Faulty account, I can not place an order. Customer service never responds to any enquiry, not on lenses nor on the faulty account. Do yourself a favour and frustration and stay away from this unprofessional lot

1 juli 2024
Review zonder uitnodiging
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review on both Productreview.com and Trustpilot. We always reply to our customers within 2 working days at the maximum and never ignore any emails. We are afraid that we never received your emails for some reason. It would be great if you could advise your email address, we will check it for you as soon as possible.
We look forward to hearing from you soon!

Beoordeeld met 5 van de 5 sterren

good prices

good prices, easy to navigate ordering process and efficient shipping. Very happy thank you :)

5 mei 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Been buying contact lenses from them…

Been buying contact lenses from them for many many years and have always been pleased with quick, reliable deliveries.

26 april 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

5 Stars

Good customer service and very quick delivery Thanks.

18 april 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Always trust Quicklens for my contact 15 years + now

I've always been happy with quickens and iv never had an issue with them. best prices best customer service when needed to talk to them .

18 april 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

Fast and good

15 april 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Beoordeeld met 5 van de 5 sterren

I have been ordering for about 10 years…

I have been ordering for about 10 years
It is a good consistent and reliable service
Extremely happy

4 april 2024
Logo Quicklens Australia

Antwoord van Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

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