Quick Man and Van Reviews 

828
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I used quick man and van to move a bed across London. The platform was straightforward to help me make the right type of booking for my requirements and the price was competitive. When my origina... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely terrible service. DO NOT USE! Driver turned up late, did not help load the van and instead was on his phone, unloaded three pieces of furniture and then decided to return home as h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Andrii could not have been more professional, polite or helpful. Punctual and fully prepared, he worked fast but never rushed and always with due diligence. A pure pro. Would highly recommend and hope... Toon meer

Beoordeeld met 4 van de 5 sterren

Driver was excellent. Back office support could be improved (responding to email and phone messages, and not requesting cash payment of congestion charge directly to driver. Very relieved the driver s... Toon meer

Bedrijfsgegevens

  1. Rederij
  2. Koeriersbedrijf

Informatie afkomstig van verschillende externe bronnen

Quick Man and Van is a booking system designed to help customers meet Man and Van drivers at lowest prices. The Customers gets instant free quotes by searching Man and Van drivers in our system and they can book online the driver the desire.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

828 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(828)

100 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Poor service

If I could give 0 stars I would do, before booking read terms and conditions, broke things in my house costing me hundreds of pounds to repair and replace, refused to compensate me as never contacted them in 24 hours

After a reply it was reported on my side in 5 days not 7, your drivers will admit there faults if you asked them and there is evidence from the day that has not been altered

17 juli 2025
Review zonder uitnodiging
Logo Quick Man and Van

Antwoord van Quick Man and Van

Thank you for your feedback. We always encourage customers to carefully read the Terms and Conditions before booking - not because there are any surprises, but because our terms follow standard industry practices, particularly in relation to claims and insurance procedures.

In your case, the damage was reported 5 days after the booking ended. Unfortunately, this falls well outside the required 24-hour reporting window clearly stated in our terms. This isn’t an arbitrary rule - insurance companies require prompt notification in order for a claim to be valid. If the driver is not informed in time, they lose the ability to claim on their side too.

It’s also a matter of common sense: after several days, it's impossible to verify what happened, especially since only the customer has access to the property during that time. As extreme as it may sound, anything could happen in 5 days - and it would be unfair to hold someone responsible without clear, timely evidence.

We understand that damages are frustrating, but timely communication is essential to help us help you.

As for driver admitting the fault - we asked them and they said there was no damage caused by them.

Beoordeeld met 5 van de 5 sterren

Quick, efficient, respectful.

Driver arrived on time. He was friendly, respectful, efficient and careful with my belongings. The online booking system was easy to use, pricing transparent. I will use this service again and recommend 100%

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five stars - excellent service!!

Amazing company, best one I've ever used. The drivers and customer service are exceptional and one of the best I've ever experienced. I will be using them again, highly recommended. A special shoutout to Mark who went above and beyond to accommodate my needs during a last minute unexpected change of circumstances. 5 stars!!

4 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

3 hours late, no apologies, thoroughly unpleasant

On 5 June I booked a van and a man for 4.5 hours starting at 11.30am on 15 June through Quick Van and Man to move my son’s possessions from Eastbourne to Tunbridge Wells. On 11 June the man I had carefully selected for his reviews called to say that he could no longer do the move but Quick Van and Man would supply a replacement.
At 11.30 on 15 June there was no sign of the van and calls to the driver went unanswered, at 11.45 I called the support line, the lady said she could source another van and man in an hour and I got an email to say my booking was changed to 12.50.
At circa 12.15 I got a call from the booked driver to say that he had lost his phone and was in London (so he could never had got to me for 11.30) and he would be with us in two hours, I got another email from support to say my booking was changed to 13.50. The support number went unanswered thereafter. The man eventually arrived at 14.30 in a very tired van with a broken rear door, no apologies for being 3 hours late!
I had shown on the booking form that the move was from a first floor to a first floor but in the event several people both ends helped to load and unload the van despite which the man grumbled that there was too much for one man and that I should have booked two men. In the event it only took 3 hours to load drive and unload compared to the 4.5 hours I had booked for, so what was there to complain about?
I suggested to the man that due to him being 3 hours late, which had caused a great deal of difficulty to me and my son as we had commitments that evening, and it only taking him 3 hours to do the move, that we shouldn’t pay him for the full 4.5 hours, no chance!
The man was unpleasant and unapologetic.
I sent a follow-up email to Quick Van and Man via their website, no response.
Do not use Quick Van and Man!

15 juni 2025
Review zonder uitnodiging
Logo Quick Man and Van

Antwoord van Quick Man and Van

Dear Bill
I am sorry about bad experience with the driver. Because the driver demonstrated to have an unprofessional conduct we decided to let him go so he will no longer serve any customers from our platform. Sorry for the inconvenience. Please see our email reply for more details.

Beoordeeld met 5 van de 5 sterren

The two-person team were excellent

The two-person team were on time, well prepared, careful, respectful and friendly. This was a much better option for me than the twice-as-expensive big companies that gave me cookie cutter estimates.

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Van driver arrived on time, was very polite and loaded the van with care. Unloaded at destination speedily and with care.

16 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

Online booking process was really straight forward. I did have to amend my booking and so I called them, and their customer service over the phone was great. The driver, Adrian was really professional, communicative and considerate. Great experience overall.

11 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

last minute requirement & really easy to arrange

I needed a van and man last minute for just an hour- I’m not local so couldn’t ask for local recommendations, but came across quick man & van via google search & it was really easy to find a match. The driver profiles and reviews are really good to help decide & recognise the driver on arrival! The payment is made via the platform or you can pay cash to the driver so it’s really easy to use the service. My driver Frank was great! Thankyou!

9 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Once again quick man and van took the…

Once again quick man and van took the stress out of moving . I cannot recommend this service highly enough . Their drivers are 100% professional and they have only the job and the business best interests at heart. Top class again.

31 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top-Class service

Highly recommend. Recieved top-class service going above and beyond. So respectful and polite. Moving day can be stressful but they took that all away with their confidence and reassurance. Took control and didn't require any assistance. My belongings felt so safe with them, well looked after and respectful of belongings and homes and provided really large van with all necessary equipment keeping our stuff safe. Great communication throughout and made the whole process of moving smooth and managed really taking away anxiety. You don't get service like this from most expensive company's. So easy to book with all information needed. I am beyond impressed would recommend to anyone.

29 mei 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer