Amazing cupcakes! They were delivered next day securely packaged in beautiful tins! They looked brilliant and tasted delicious, we were delighted with them, thanks so much!
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Highly recommend - bought for my mums birthday & so impressed I’m definitely going to order for my daughter next week. I also ordered the tin which finished off the gift of cup cakes . So pretty & tas... Toon meer
Bedrijf heeft geantwoord
I was very impressed with their help on the phone. I ordered something bespoke on Tuesday and it arrived as planned on Thursday. The cupcakes were brilliant - just as I wanted; beautifully packed. I... Toon meer
Bedrijf heeft geantwoord
Brilliant service and the most amazing gluten free cupcakes. I contacted Rachael’s Kitchen before placing my order , just to check on ingredients ,as I am gluten free, it was easy to get through, the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Send beautiful handmade gift cupcakes - we have over 40 flavours to choose from and send all deliveries in gift packaging. Next day delivery available across the UK! Place your order by 4pm for next day delivery. Personalised cupcakes available includi...
Contactgegevens
Unit 7, Northbrook Business Park, BN14 8PQ, Worthing, Verenigd Koninkrijk
- rachaelskitchen.co.uk
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience!
I’m from Canada and ordered for someone in the UK Second time ordering and all was delivered on time and exactly as described. The freshness is 10/10. A trustworthy business and no hesitation on my part to reorder in the future.
3 mei 2026
Antwoord van Rachael's Kitchen
Thanks for your lovely review. It's great to hear you were so pleased with your order. Thanks for choosing Rachael's Kitchen all the way from Canada! We look forward to baking for you again soon.🧁
First time I ordered from Rachael's…
First time I ordered from Rachael's Kitchen was 3 years ago. Got some again this year and the empty box of cupcakes can attest to how great these are. Will always have Rachael's Kitchen as my go to! Service top notch, communication is spot on. DPD chose to leave the box on its side on my porch but the cupcakes are packaged so well you wouldn't have known. Don't Hesitate and get some cupcakes 😊
8 mei 2026
Review zonder uitnodiging
Antwoord van Rachael's Kitchen
Thanks for your lovely review. It's always great to hear from a returning customer. Great to hear the cupcakes went down a treat. Thanks for choosing Rachael's Kitchen, we look forward to baking for you again soon.🧁
For order to be delivered on day was asked for
Cakes were as seen when delivered and enjoyed by my granddaughter and her house mates Thank you
5 mei 2026
Antwoord van Rachael's Kitchen
Thanks for taking time to write a review. We are thrilled to hear these were enjoyed by your grandaughter and her house mates. Thanks for choosing Rachael's Kitchen, we look forward to baking for you again soon.🧁
Antwoord van Rachael's Kitchen
Thanks for your lovely review. We always love hearing from our happy customers. Thanks for choosing Rachael's Kitchen, we look forward to baking for you again soon.🧁
Wonderful Birthday Gift For Geographically Distant Friend
Beautifully decorated, fresh, delicious cakes.Quality always reliable. Well packaged, delivered on time and with care.
Very well received by birthday girl, who also loved the added extras: candle, Prosecco and tin to keep.
5 mei 2026
Antwoord van Rachael's Kitchen
Thanks for your lovely review. We are glad the birthday girl enjoyed her gift. Thanks for choosing Rachael's Kitchen, we look forward to baking for you again soon.🧁
Delicious Cupcakes for Birthday Present
Sent to my Son as a small surprise gift for his birthday as he lives far away and wanted him to have a little cake still. They arrived on time beautifully packaged. They were delicious and he absolutely loved them. Thank you
5 mei 2026
Antwoord van Rachael's Kitchen
Thanks for your lovely review. We are so happy to hear your son enjoyed his surprise Birthday gift. No Birthday is complete without cake! Thanks for choosing Rachael's Kitchen, we look forward to baking for you again soon.🧁
Antwoord van Rachael's Kitchen
Thanks for your great review and for choosing Rachael's Kitchen. We hope to bake for you again soon.🧁
The cupcakes were beautiful as well as…
The cupcakes were beautiful as well as delicious. The service was outstanding
30 april 2026
Antwoord van Rachael's Kitchen
Thanks for your lovely review and for commenting on our oustanding service. We are always happy to receive such positive feedback. Thanks for choosing Rachael's Kitchen. We look forward to baking for you again soon. 🧁
Really great
Really great, easy to order, love the communication. The photo printing was a little washed out but the cupcakes are delicious!
30 april 2026
Excellent product and service
The ordering and payment process was easy and the recipient was delighted with the cupcakes.
30 april 2026
Antwoord van Rachael's Kitchen
Thanks for your fantastic review. We are happy to hear the recipient was delighted with the cupcakes. Thanks for choosing Rachael's Kitchen. We look forward to baking for you again soon. 🧁
Delivered on time and product intact
Delivered on time and product intact. Receiver enjoyed the cakes.
30 april 2026
Antwoord van Rachael's Kitchen
Thanks for your review. We are glad to hear the recipient enjoyed their cakes. Thanks for choosing Rachael's Kitchen. We look forward to baking for you again soon. 🧁
Antwoord van Rachael's Kitchen
Thanks for your lovely review. We are so glad to hear your girlfriend loved her gift. Thanks for choosing Rachael's Kitchen. We look forward to baking for you again soon. 🧁
Speed and quality
29 april 2026
Antwoord van Rachael's Kitchen
Thanks for taking time to write a review and your positive feedback on the speed of delivery and quality of our cakes. Thanks for choosing Rachael's Kitchen. We look forward to baking for you again soon. 🧁
Great cupcakes and nice taste
Great cupcakes and nice taste. Delivery sent for date requested
29 april 2026
Antwoord van Rachael's Kitchen
Thanks for your lovely review. We are happy to hear you enjoyed your cupcakes. Thanks for choosing Rachael's Kitchen. We look forward to baking for you again soon. 🧁
Delicious cupcakes for birthday…
Delicious cupcakes for birthday celebration! Everyone commented on how fantastic they were ! Delivered on time. Thank- you !
29 april 2026
Antwoord van Rachael's Kitchen
Thank you so much for your lovely review! We’re delighted to hear the cupcakes were delicious, fantastic for your birthday celebration, and delivered on time! we hope to bake for your again soon!🧁
Local bakery sends fresh cakes out with…
Local bakery sends fresh cakes out with courier service when location is round the corner?
No confirmation of delivery.
Email sent and no response.
Very disappointed, 0 stars.
£42 spent for frustration and still no confirmation of delivery.
30 april 2026
Antwoord van Rachael's Kitchen
Thank you for your feedback, and we’re really sorry to hear about your experience.
We’re an online cupcake delivery business based in Worthing, and we don’t have our own drivers - so all of our orders are sent out via courier, regardless of customer location.
It looks like there was an issue at the depot and your parcel wasn’t collected for delivery over the bank holiday, due to a festival taking part in Brighton which distrupted the delivery routes - we completely understand would be very frustrating, especially alongside the lack of updates.
Please do email us at yum@rachaelskitchen.co.uk and we’d be very happy to look into this for you and see how we can put things right.
absolutely gorgeous gluten free…
absolutely gorgeous gluten free cupcakes for my daughters birthday. Will definitely be ordering again 🩷
28 april 2026
Antwoord van Rachael's Kitchen
Thank you so much for your lovely review! We’re delighted to hear the gluten free cupcakes were absolutely gorgeous for your daughter’s birthday.
We look forward to baking for you again! 🧁
Amazing customer service!
Amazing customer service, super responsive! Delicious cupcakes! So many positive comments, especially about the gluten free option. I would highly recommend Rachel’s Kitchen if you’re looking for delicious cupcakes to celebrate your event. You won’t be disappointed. 🥰
27 april 2026
Antwoord van Rachael's Kitchen
Thank you so much for your lovely review! We’re delighted to hear you were happy with the customer service, responsiveness, and that the cupcakes were such a hit, especially the gluten free option! It’s wonderful to know you received so many positive comments.
We hope to bake for you again soon 🧁
Lovely cakes
Lovely cakes, everyone thoroughly enjoyed them would buy again from this company arrived on time beautifully presented
28 april 2026
Antwoord van Rachael's Kitchen
Thank you so much for your lovely review! We’re delighted to hear the cakes were enjoyed by everyone, beautifully presented, and arrived on time.
We hope to bake for you again soon 🧁
Lovely cupcakes in a lovely tin
Lovely cupcakes in a lovely tin. Lots of variety. Great communication and efficient delivery as scheduled.
30 april 2026
Antwoord van Rachael's Kitchen
Thank you so much for your lovely review! We’re delighted to hear you enjoyed the cupcakes, loved the tin, and appreciated the variety, communication, and timely delivery. We hope to bake for you again soon! 🧁
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.