The mobile watch has given our family great peace of mind as we can track exactly where mum is on the mobile app and can also see how active she has been with the step counter. Highly recommend. Servi... Toon meer
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Lees wat reviewers zeggen
At our initial enquiry the member of staff was very clear and very helpful. The user's experience has being very good - following a fall at home there was an immediate response. I would recommend R... Toon meer
I found the order process straightforward. Delivery of the alarm watch was prompt. It came with easy to understand instructions. My father was able to carry out the test call without difficulty. I ha... Toon meer
I found arranging set up of my 24 hour connect watch very easy. Graeme was very helpful and explained everything I needed to know.Set up test was fine. However I phoned help line on Friday 22nd May t... Toon meer
Bedrijfsgegevens
- Veiligheidsuitrusting leverancier
- Praatpaal
- Thuiszorg
- Thuishulp
- Ouderenzorg
- Telecommunicatieapparatuur leverancier
Geschreven door het bedrijf
Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.
Your call for help, always answered
Geschreven door het bedrijf
- Your call for help, always answered
- Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.
Contactgegevens
3 Redburn Square , BT18 9HZ, Holywood, Verenigd Koninkrijk
- 02890397103
- enquiries@radiusconnect24.com
- radiusconnect24.com
4,7
Uitstekend
722 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
So simple to set up
1 april 2026
I do believe when an elderly person is…
I do believe when an elderly person is investing a monthly subscription to the company, a visit to that person's house instead of doing an online introduction is not acceptable.
We also had a date and time for our call and the agent had forgotten. I had taken time out of work to be there with my mother
21 april 2026
Antwoord van Radius CONNECT24
Hi Elaine,
Thank you for taking the time to leave a review.
We are sorry to hear that you were disappointed with your experience. We appreciate that some customers may prefer a face-to-face visit when setting up the service.
At Radius Connect 24, we provide our service remotely by telephone or online, allowing us to keep the service affordable, accessible, and quick to arrange. Customers are also not tied into a contract and can cancel at any time.
We are sorry for any disappointment regarding the arranged call. Our Sales Officer attempted to contact you on your office number at the agreed time and left a message. We apologise for any misunderstanding.
I can see that your mother's equipment has been tested and is working correctly. We hope the service provides both your mother and your family with reassurance and peace of mind.
If you have any further questions, please do not hesitate to contact us.
Kind Regards,
Roma
There was a mixup with the information…a good experience.
There was a mixup with the information on my watch,but it was sorted out immediately when I contacted them. Also they are very quick to answer the phone if you need them.
The experience was on or around the 27 march 2026
27 maart 2026
Quick and efficient service
6 april 2026
From start to finish
From start to finish, enquiring, advice, ordering and setting up was brilliant. Very easy to set up and test. Fast delivery. Definitely recommend ⭐️⭐️⭐️⭐️⭐️
15 mei 2026
Order and Set-up
I found the order process straightforward. Delivery of the alarm watch was prompt. It came with easy to understand instructions. My father was able to carry out the test call without difficulty. I had a query about the PanPan app function. This was dealt with quickly. The service so far has been excellent and inspires confidence.
11 mei 2026
Very happy with the service
Very happy with the service we got when we ordered my mum the alarm pendant.
12 mei 2026
Excellent service & puts our minds at…
Excellent service & puts our minds at rest knowing someone is at the other end of the phone if alerted by bracelet
27 maart 2026
I feel that my husband after his recent…
I feel that my husband after his recent stroke is more content and secure since I signed up to Radius.
15 mei 2026
The service is very good
The service is very good
BUT
the watch does not suit a small wrist. The watch is too chunky and the strap goes on forever.
14 mei 2026
Great service today’s and very…
Great service today’s and very reliable. Gives me family confidence and reassurance
14 mei 2026
Ordering on phone was very easy
Ordering on phone was very easy. Quick delivery. Very good setup phone call
16 april 2026
The staff from Radius were extremely…
The staff from Radius were extremely helpful when I rang to enquire about a helpline for my mum. It was very easy to install and it gives us peace of mind that mum can just press her button if she needs help. I would definitely recommend Radius.
14 mei 2026
Quick response 👌 6
12 mei 2026
This is a great help and unfortunately…
This is a great help and unfortunately had the occasion to use it. Staff were very helpful and pleasant.
14 mei 2026
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