Bought our latest Hydroforce series 3 pump (which has been happily running for 9 years without issue) but has now got a potential pressure switch fault. Already impressed by the quality of the pro... Toon meer
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Lees wat reviewers zeggen
We bought our 4800 litre RWH system from Rainwater Harvesting some 12 years ago, we got great unbiased advice on what to buy and how to install. Over the years we’ve needed some ongoing advice and... Toon meer
Simon came to clean out sediment from our 5000 litre water storage tank. I mentioned a minor issue we had on restarting the system after a power cut. He fixed the issue and then upgraded the control... Toon meer
Emails answered promptly with plenty of advice. Delivered within 2 days of placing order with everything packages securely. Was recommended by someone who used them and couldn't speak highly enough of... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Rainwater Harvesting Ltd, we are the pioneers in the design, manufacture, and supply of cutting-edge Rainwater Harvesting equipment across the UK. Centrally located in the heart of England, our 60,000 sq ft state-of-the-art facility in Peterborough breathes life into superior British craftsmanship, delivering products that stand testament to our unwavering commitment to quality. Our unique, tech-forward product range is celebrated across the industry, distinguishing us with its intelligent design, exceptional performance, and top-notch quality. Our offerings are trusted by trade professionals and end-users alike, solidifying our position as the industry leader. We proudly present our signature products, the simple and efficient Backup in a Box, and the revolutionary low-energy header tank system, the Rain Director. Every element of our design and manufacturing process is meticulously overseen to ensure superior performance and longevity. Our affiliate, Hydroforce Pumps Ltd, manufactures the renowned Hydroforce Series 4 Submersible Pump, marking another triumph in our product portfolio. On a domestic level, we cater to the individual needs of end-users and the trade, with comprehensive system solutions. Our dedicated team of in-house technical and after-sales support professionals is ever ready to assist you. This intimate knowledge of our products gives us an unparalleled edge when it comes to product explanation and customer service. From conception to delivery, we handle every stage of production, ensuring no one understands our products better than we do in the UK. Our products can be tailored with your own brand, depending on volumes, adding a personal touch to our high-quality offerings. Having tasted significant success in the end-user market in the UK, we understand the demands and pressures our trade partners face and are committed to providing unwavering support. At Rainwater Harvesting Ltd, we are more than just a manufacturer; we are revolutionising the way water is conserved, one product at a time.
Contactgegevens
Verenigd Koninkrijk
- rainwaterharvesting.co.uk
4,8
Uitstekend
567 reviews
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Excellent service
Excellent service
Terrific service both on the phone and when the team came to site. Highly recommended
11 september 2023
Prompt service
5 september 2023
Wonderful when it’s working but..
Wonderful when it’s working but..
When it works it’s very good but after seven years we are on the verge of abandoning the whole thing.
Over engineered why a have a pressured pump that is not needed. There are two sensors in the tank surely the lower one could turn pump on and top one turn it off. No pressure pump needed.
Secondly but no fault of the firm getting a tradesman with some knowledge to help is virtually impossible.
Now waiting to find someone to fit third pump. It certainly is not cost effective. It is about seven years since system was installed and a year since pump broke One every two years is not a good record
15 februari 2023
Review zonder uitnodiging
Antwoord van Rainwater Harvesting
Good Afternoon Malcolm,
Sorry to hear that you seem to be having issues with your Rainwater Harvesting System.
This is not to the high standards that we aim for.
If you would like to forward me details of the issues you seem to be having then I will be more than happy to investigate further.
My email is tim@rainwaterharvesting.co.uk
I look forward to hearing from you.
Regards
Tim
Rainwater Harvesting Limited
just what I needed
5 september 2023
After our pump stopped working we were…
After our pump stopped working we were sent a new one next day.
Excellent service and great product.
29 augustus 2023
Delivered on time and did just what it…
Delivered on time and did just what it said on the tin
24 augustus 2023
Good customer service
Good customer service, they organised the return of our pump that wasn't working, diagnosed the issue and returned it.
28 augustus 2023
Throughly professional company who are…
Throughly professional company who are always on hand to help and answer any questions. Great product and arrived on time without any issues. An absolute pleasure to deal with an organization who really care about customer satisfaction
24 augustus 2023
Excellent repair service
The system is excellent, but after a year our pump had a malfunction. We returned it to Rainwater Harvesting and they repaired it and returned it within a few days. It was efficient and professional after-care service, of the highest standard. Rainwater Harvesting have such a good product, but how they deal with issues is equally important. And in this case they were first-class, thank you.
20 augustus 2023
Top grade support
I’ve had a couple of technical support queries with the team here and they are Truly great. Going over and above with a genuine desire to help. Great work guys.
24 augustus 2023
Review zonder uitnodiging
Very Helpful
13 augustus 2023
Problem sensor.
Rainwater harvesting were prompt on making a site visit to rectify a problem we had with water tank sensor in loft, It is now working properly thanks to Simon.
26 juli 2023
Knowledge of product
Knowledge of product. Very helpful.
Great value for parts to fix myself rather than get out an expensive contractor
13 augustus 2023
Over a few years we have installed a…
Over a few years we have installed a number of Hydro force 4 pumps purchased from Rainwater Harvesting (RWH). Recently one of the pumps failed following which we contacted RWH and explained the situation. Simon in the technical department could not of been more helpful and immediately arranged for the defective pump to be collected from us for return. Shortly afterwards we received a brand new replacement which of course is working perfectly! First class customer service and great warranty provision.
13 augustus 2023
Delivery charge excessive.
My order of 3 small rigid rainwater tap signs was processed and delivered very quickly.
My only criticism is that such a small order which could have been posted shouldn’t be subject to the excessive £9.00 courier charge.
17 augustus 2023
Very helpful and super fast delivery❤️
17 augustus 2023
Rainwater Harvesting System.
Delivered system at short notice. The company worked with me on delivery times and everything went smoothly. Easy to order. Ian was very helpful and explained the benefits of the different systems. Would recommend to others.
16 augustus 2023
Good sales & technical advise
Good technical advise - quick turnaround. Talked through a number of options - pump doing a good job.
13 augustus 2023
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