Bought our latest Hydroforce series 3 pump (which has been happily running for 9 years without issue) but has now got a potential pressure switch fault. Already impressed by the quality of the pro... Toon meer
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Lees wat reviewers zeggen
We bought our 4800 litre RWH system from Rainwater Harvesting some 12 years ago, we got great unbiased advice on what to buy and how to install. Over the years we’ve needed some ongoing advice and... Toon meer
Simon came to clean out sediment from our 5000 litre water storage tank. I mentioned a minor issue we had on restarting the system after a power cut. He fixed the issue and then upgraded the control... Toon meer
Emails answered promptly with plenty of advice. Delivered within 2 days of placing order with everything packages securely. Was recommended by someone who used them and couldn't speak highly enough of... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Rainwater Harvesting Ltd, we are the pioneers in the design, manufacture, and supply of cutting-edge Rainwater Harvesting equipment across the UK. Centrally located in the heart of England, our 60,000 sq ft state-of-the-art facility in Peterborough breathes life into superior British craftsmanship, delivering products that stand testament to our unwavering commitment to quality. Our unique, tech-forward product range is celebrated across the industry, distinguishing us with its intelligent design, exceptional performance, and top-notch quality. Our offerings are trusted by trade professionals and end-users alike, solidifying our position as the industry leader. We proudly present our signature products, the simple and efficient Backup in a Box, and the revolutionary low-energy header tank system, the Rain Director. Every element of our design and manufacturing process is meticulously overseen to ensure superior performance and longevity. Our affiliate, Hydroforce Pumps Ltd, manufactures the renowned Hydroforce Series 4 Submersible Pump, marking another triumph in our product portfolio. On a domestic level, we cater to the individual needs of end-users and the trade, with comprehensive system solutions. Our dedicated team of in-house technical and after-sales support professionals is ever ready to assist you. This intimate knowledge of our products gives us an unparalleled edge when it comes to product explanation and customer service. From conception to delivery, we handle every stage of production, ensuring no one understands our products better than we do in the UK. Our products can be tailored with your own brand, depending on volumes, adding a personal touch to our high-quality offerings. Having tasted significant success in the end-user market in the UK, we understand the demands and pressures our trade partners face and are committed to providing unwavering support. At Rainwater Harvesting Ltd, we are more than just a manufacturer; we are revolutionising the way water is conserved, one product at a time.
Contactgegevens
Verenigd Koninkrijk
- rainwaterharvesting.co.uk
4,8
Uitstekend
567 reviews
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Great service
Great service, good communications, helpful - a pleasure o do business with
27 februari 2024
Efficient, friendly and flexible service
This company is good to deal with. They are flexible, allowing you to have different elements of the system delivered at different times - which has been useful as our system is for a new build. Both deliveries were good and came when they said they would.
I can't comment on how it works as it is not installed yet.
21 februari 2024
Great service
Great service, product and delivery. Good technical support allowed us to install the rainwater irrigatiin system ourselves.
21 februari 2024
Good job well done
16 februari 2024
Consistently good service
I have consistently received outstanding customer service from you guys. We have had a few problems with the pump but they have been quickly and positively resolved.
2 februari 2024
Would use again 👍
26 januari 2024
Next Day Delivery
My local Electrician rang on Friday and spoke to the Technical Dept. He explained the problem with the Rainwater Recovery and it is likely to be the pressure switch. A video was sent with instructions. The replacement was despatched on Friday and received the next morning. Excellent service thankyou.
26 januari 2024
Very helpful, but ...
The help offered by the office was very good and the new pump provided works well. I have not given a 5 star rating because I had to get somone to help me withdraw the old pump and fit the new because the 90 degree pipe coupling was almost impossible to reach. I would have preferred that a Rainwater Harvesting rep undertook the work at a reasonable price but as I live in Swansea, the price was prohibitive. As such you cannot really claim to offer a national service.
9 oktober 2023
Antwoord van Rainwater Harvesting
Thank you for your kind words about the service offered by the main office and I'm sorry about the problems you experienced whilst fitting the pump.
We have tried to make it as easy as possible to replace the pump when needed within the system design to enable customers to use local tradespeople as opposed to specialists which unfortunately are often a long way from your home.
We are in the process of trying to source a team of installers throughout the UK that would give you a more financially viable option than our own technicians.
Many thanks
Rob Cooper
Great service as usual.
19 januari 2024
great pricing and information about how…
great pricing and information about how to install
19 januari 2024
Totally trustworthy firm 👍🏼
We bought our 4800 litre RWH system from Rainwater Harvesting some 12 years ago, we got great unbiased advice on what to buy and how to install. Over the years we’ve needed some ongoing advice and a couple of spare parts.
I’ve mainly dealt with Tim who is super knowledgeable, friendly and very professional, he always aims to help us repair where possible and as and when a part does need replacing through wear and tear he’ll give us a fair price with prompt delivery.
Without question I would recommend RH as the go to firm for all your RWH needs.
Five stars all the way.
Glynn
10 januari 2024
Review zonder uitnodiging
Same day Details
After a short call and giving a few details a full report and tank sizes and all the information for local planning needed was supplied the same day.
20 december 2023
Good Clear communication
Clear communication Richard knew the system inside out. Quick fault finding and action plan which was carried out to the letter. Superb.
28 december 2023
The service was very good with delivery…
The service was very good with delivery next day even though the order was placed after the delivery cut off time
14 december 2023
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